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Panasonic kx-tg5438c Operating Instructions Manual Download Page 5

Introduction

5

Accessory information

Included accessories

Additional/replacement accessories

No. Accessory items

Quantity

KX-TG5438C KX-TG5439C

1

AC adaptor for base unit

1

1

2

Telephone line cord

1

1

3

Wall mounting adaptor

1

1

4

Battery

1

2

5

Handset cover

1

2

6

Belt clip

1

2

7

Charger unit

–

1

1

2

3

4

5

6

7

Accessory items

Order number

Rechargeable nickel metal 
hydride (Ni-MH) battery

HHR-P104

Headset

KX-TCA86, KX-TCA91, or KX-TCA92

TG5438C_5439C(e-e).book  Page 5  Saturday, November 6, 2004  11:17 AM

Summary of Contents for kx-tg5438c

Page 1: ...d save for future reference For assistance please call 1 800 561 5505 or visit us at www panasonic ca Charge the battery for 6 hours before initial use 5 8 GHz Digital Cordless Answering System Model No KX TG5438C Operating Instructions 5 8 GHz Digital Cordless Answering System with Dual Handsets Model No KX TG5439C Model shown is KX TG5438C TG5438C_5439C e e book Page 1 Saturday November 6 2004 1...

Page 2: ... 25 Chain dial feature 26 Copying phonebook items KX TG5439C only 26 Copying an item 26 Copying all items 27 Call Display Service Using Call Display service 28 Ringer ID and light up ID 28 Caller list 29 Viewing the caller list and calling back 29 Editing a caller s phone number before calling back 30 Storing caller information into the phonebook 31 Erasing caller information 31 Intercom Features ...

Page 3: ...ely 49 Answering system settings 50 Remote code 50 Ring count 51 Caller s recording time 51 Message alert 51 Useful Information Wall mounting 52 Base unit 52 Charger unit KX TG5439C only 54 Belt clip 55 Headset optional 55 Error messages 56 Troubleshooting 57 General use 57 Programmable settings 57 Making answering calls Intercom 58 Phonebook 59 Call Display 59 Answering system 60 Battery charge 6...

Page 4: ... reference Attach your purchase receipt here Your phone L References in these operating instructions to the charger and to the other handset are for KX TG5439C users only Serial No Date of purchase found on the bottom of the unit Name and address of dealer KX TG5438C KX TG5439C TG5438C_5439C e e book Page 4 Saturday November 6 2004 11 17 AM ...

Page 5: ... adaptor for base unit 1 1 2 Telephone line cord 1 1 3 Wall mounting adaptor 1 1 4 Battery 1 2 5 Handset cover 1 2 6 Belt clip 1 2 7 Charger unit 1 1 2 3 4 5 6 7 Accessory items Order number Rechargeable nickel metal hydride Ni MH battery HHR P104 Headset KX TCA86 KX TCA91 or KX TCA92 TG5438C_5439C e e book Page 5 Saturday November 6 2004 11 17 AM ...

Page 6: ...tric shock do not disassemble this unit Take the unit to an authorized service center when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur A ...

Page 7: ... Medical L Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 5 76 GHz to 5 84 GHz and the power output level can range from 0 25 to 0 5 watts Do not use the unit in health care facilities if any regulations posted in the area ins...

Page 8: ...s such as fluorescent lamps and motors L The unit should be kept free from excessive smoke dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug this unit from power outlet L The unit should be kept away from heat sources such as heaters kitchen stoves...

Page 9: ...oor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The unit will not work during a power failure We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a T adaptor Fasten the AC adaptor cord Hook AC adaptor Raise the antennas Telephone line cord To...

Page 10: ...versations Call Display features page 28 do not function properly Battery installation 1 Release the battery cover latch and slide the cover open 2 Insert the battery 1 and press it down until it snaps into the compartment 2 3 Close the handset cover 4 Fasten the battery cover latch Telephone line cord Noise filter For xDSL users To single line telephone jack CA11A 1 2 1 TG5438C_5439C e e book Pag...

Page 11: ... grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Recharge battery is displayed or 7 flashes on the handset display the handset beeps intermittently while it is in use Note L Recharge the handset battery for more than 15 minutes or the display will continue showing the indication L If the batt...

Page 12: ...battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery 7 flashing Charge for 6h 8 L Use only the rechargeable Panasonic battery noted on page 5 1 Release the battery cover latch and slide th...

Page 13: ... GREETING REC Recording J GREETING CHECK K ANSWER ON ANSWER ON indicator L Speaker M Repeat N Skip O MIC Microphone P STOP Q Display R MESSAGE MESSAGE indicator LOCATOR LOCATOR INTERCOM INTERCOM KX TG5439C KX TG5438C LOCATOR LOCATOR INTERCOM INTERCOM LOCATOR LOCATOR INTERCOM INTERCOM E D F G H I K D J M L P Q R N O A B C TG5438C_5439C e e book Page 13 Saturday November 6 2004 11 17 AM ...

Page 14: ...OFF N MUTE CLEAR O HOLD INTERCOM P Microphone Q Charge contacts Charger unit KX TG5439C only A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or B C D E G H F A Q N B M P L I K O J CH ARGE A B TG5438C_5439C e e book Page 14 Saturday November 6 2004 11 17 AM ...

Page 15: ...isplayed item Meaning E Flashes when message memory is full E Flashes when the date and time need to be set C Base unit is on an intercom call or handset is using the answering system When flashing base unit is paging or is being paged B C Line is in use When flashing a call is on hold or the answering system is answering a call When flashing rapidly a call is being received E Greeting message rec...

Page 16: ...language L You can also select by pressing English or Franç 6 Press Save or Sauv then press OFF Voice guidance language You can select either English default or Français as the voice guidance language 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Change language by pressing V or then press 4 Scroll to Voice prompt by pressing V or then press 5 Select V or repeate...

Page 17: ...F Note L When English is selected as the display language 12 hour clock format is used When French is selected 24 hour clock format is used L If you make a mistake when entering the date and time press V or to move the cursor then make the correction L If a power failure occurs E will flash to indicate the date and time must be set again To confirm the date and time Repeat steps 1 and 2 Press OFF ...

Page 18: ... a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerphone by pressing s To switch back to the receiver press C To adjust the speaker volume 6 levels high to low are available While using the speaker press V or repeatedly To dial after confirming the entered number 1 Enter the phone num...

Page 19: ...his feature see page 38 Temporary ringer off While the handset is ringing for an outside call you can turn the ringer off temporarily by pressing OFF The handset will ring the next time a call is received Useful features during a call Voice changer This feature allows you to modify the sound of your voice heard by the other party Different voice changer types are available Important L We recommend...

Page 20: ...can mute your voice during a conversation While mute is turned on you will be able to hear the other party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature clarifies the voice of the person you are talking to reproducing a more natural sounding voice that is ...

Page 21: ...age 12 Call share KX TG5439C only When the other handset is on an outside call this feature allows you to join that call To join a conversation press C or s when the other handset is on an outside call L Conference will be displayed PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service For example if you need to dial t...

Page 22: ... be displayed when another phone connected on the same line is in use L Please contact your telephone company for details and availability of this service in your area For Call Waiting Deluxe service users To use Call Waiting Deluxe you must subscribe to your telephone company s Call Waiting Deluxe service This feature not only allows your handset to display a 2nd caller s information but also off...

Page 23: ...g the 1st call on hold Hold Holds the waiting call The caller will hear the pre recorded hold message played by the telephone company Announcement The caller will hear the pre recorded busy message played by the telephone company for example We are not available now and will then be disconnected Forward Forwards the waiting call to the Voice Mail service provided by your telephone company You must...

Page 24: ...e ringer ID and light up ID features page 28 Character table The dial keys can be used to enter characters To enter a character press the appropriate dial key repeatedly if necessary To enter another character that is located on the same dial key first press to move the cursor to the next space To edit correct a mistake Press or to move the cursor to the character or number you wish to erase then ...

Page 25: ...al L L If there is no item corresponding to the letter you selected the next item will be displayed 3 Press V repeatedly to display the desired item L To exit the phonebook press OFF L To dial the displayed number press C or s Editing items in the phonebook 1 Press Phonebook then press Search 2 Press V or repeatedly to display the desired item 3 Press Edit 4 Edit the name if necessary See the char...

Page 26: ...emporarily to tone Copying phonebook items KX TG5439C only You can copy one or all of the phonebook items of one handset to the phonebook of the other handset Important L Make sure the destination handset is not in use L Do not place your handset on the base unit or charger until copying has finished otherwise copying will stop L If an outside call is received during the phonebook copy copying wil...

Page 27: ...hen press 3 Scroll to Copy all items by pressing V or then press L When all items have been copied Complete will be displayed L The destination handset display will show Phonebook Receiving then Phonebook Received 4 Press OFF TG5438C_5439C e e book Page 27 Saturday November 6 2004 11 17 AM ...

Page 28: ... called you long distance L If the unit is connected to a PBX system caller information may not be received properly Consult your PBX supplier 1 Shown while viewing the caller list Ringer ID and light up ID This feature can help you identify who is calling by using different ringers and ringer indicator colors for different callers stored in the phonebook You can assign a different ringer and indi...

Page 29: ...swered the unit treats the call as a missed call The number of missed calls is shown on the handset display This lets you know if you should view the caller list to see who called while you were out Example Handset off the base unit or charger Note L When the unit has new messages New message will be displayed in place of missed calls Viewing the caller list and calling back 1 Press V or to enter ...

Page 30: ...nt call will be stored L A Q is displayed next to items which have already been viewed or answered on this handset Editing a caller s phone number before calling back You can edit a phone number in the caller list by adding the long distance code 1 or removing its area code 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press Edit repeatedly until the p...

Page 31: ...24 step 3 2 Press Next then press Save L To continue storing other items repeat from step 2 4 Press OFF to exit Note L If the caller information does not include a phone number you cannot store it in the phonebook Erasing caller information Erasing a selected item 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press CLEAR L To erase other items repeat f...

Page 32: ...OFF 2 Base unit Press LOCATOR INTERCOM to answer the page 3 Handset When finished talking press OFF Note L During an intercom call the handset user can switch to the speaker by pressing s To switch back to the receiver press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to the handset 1 Base unit Press LOCATOR INTERCOM L The ...

Page 33: ... press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to a handset 1 Base unit Press LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 L The handset will beep for 1 minute L To stop paging press either LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 2 Handset Press C s or INTERCOM to answer the page 3 Base unit When the paged party answers sp...

Page 34: ...o return to the call If not answered within 1 minute the call will ring at your handset again If you still do not answer the call within 4 minutes the call will be disconnected Conference calls KX TG5439C only A conference call allows 2 handsets to speak together with an outside party 1 During an outside call press INTERCOM L The call will be put on hold 2 To page the other handset press handset 1...

Page 35: ...g the other handset KX TG5439C only 2 KX TG5439C only Main menu Sub menu 1 Sub menu 2 Page Message play page 47 Ringer setting Ringer volume page 36 Ringer tone page 37 Interrupt tone page 37 Date and time 1 page 17 VoiceChanger VX page 38 Voice enhancer page 38 Copy phonebook 2 Copy 1 item page 26 Copy all items page 27 Customer support page 41 Initial setting Set answering Ring count 1 page 51 R...

Page 36: ...y pressing V or then press 3 Scroll to Ringer volume by pressing V or then press 4 Press V or repeatedly to select the desired volume L To turn the ringer off press V repeatedly until Off is displayed 5 Press Save Note L When the ringer volume is set to off the handset will display Ringer off and will not ring for outside calls The handset will ring at the low level for intercom calls Ringer setti...

Page 37: ...o distinguish lines by their ringers L If you select one of the melody ringer patterns the ringer will continue to sound for several seconds if the caller hangs up before you answer the call another person answers the call using another phone connected on the same line Handset interrupt tone This tone lets you know when you receive a call while you are on an intercom call page 32 2 default The ton...

Page 38: ...nswering system Deep Voice Low pitch voice High Voice High pitch voice Fun Voice Electronic sounding voice Off Greeting mode only Unmodified voice The default setting for Talk mode is Deep Voice and for Greeting mode is Off 1 Press MENU 2 Scroll to VoiceChanger VX by pressing V or then press 3 To select Talk press 1 Press V or repeatedly to select the desired setting L You can sample the selected ...

Page 39: ...vice 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set tel line by pressing V or then press 4 Scroll to Set dial mode by pressing V or then press 5 Press V or repeatedly to select the desired setting 6 Press Save then press OFF Flash time The flash time depends on your telephone exchange or host PBX You can select 90ms milliseconds 100ms 110ms 250ms 300ms 400ms 6...

Page 40: ... Includes confirmation tones and error tones The default setting is ON 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Key tone by pressing V or then press 4 Press V or repeatedly to select On or Off 5 Press Save then press OFF Re registering the handset If No link to base Move closer to base try again is displayed even when the handset is near the base unit you ma...

Page 41: ...t Call Display subscribers only Using this feature the unit s date and time setting will be automatically adjusted when caller information is received To turn this feature on select Caller ID auto default To turn off select Manual 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Time adjustment by pressing V or then press 4 Press V or repeatedly to select Manual or ...

Page 42: ...g mode Direct commands chart Feature Feature code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 36 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 37 Interrupt tone 1 3 1 On 2 2 times 0 Off page 37 Message play 2 page 47 Date and time 4 Go to step 3 on page 17 page 17 Voice enhancer 5 1 On 0 Off page 38 Voice changer Talk 8 1 1 Deep Voice 2 High Voice 3 Fun ...

Page 43: ...0 Off page 22 Ring count 0 6 1 2 7 2 7 rings 0 Toll saver page 51 Recording time 0 6 2 1 1 minute 2 2 minutes 3 3 minutes 0 Greeting only page 51 Remote code 0 6 3 Go to step 5 on page 50 page 50 Display language 0 8 1 1 English 2 French page 16 Voice guidance language 0 8 2 1 English 2 French page 16 Message alert 0 1 On 0 Off page 51 Time adjustment 0 9 1 Caller ID auto 0 Manual page 41 Handset ...

Page 44: ...minutes that will be played when the answering system answers a call If you do not record a greeting message a pre recorded greeting message will be used Sample greeting message This is your name We are unable to answer the phone right now Please leave a message after the beep Thank you Important L The voice changer feature page 38 can also be used to modify your voice on your greeting message 1 P...

Page 45: ...me is set to Greeting only Hello we are not available now Please call again Thank you for your call To play back the pre recorded greeting press GREETING CHECK Turning the answering system on off Press ANSWER ON L When the answering system is turned on the ANSWER ON indicator lights and the unit announces Answer set and the day and time L When the answering system is turned off the ANSWER ON indic...

Page 46: ...ay and time that each message was recorded Voice time day stamp L At the end of the last message the unit announces End of final message To adjust the speaker volume 9 levels high to off are available Press or repeatedly while using the answering system Repeating a message Press while listening to the message L If pressed within the first 5 seconds of a message the previous message will be played ...

Page 47: ...yed back the unit s voice guidance starts Operate the answering system by following the guidance as necessary The unit will announce Press 4 to play back new messages Press 5 to play back all messages L You can press buttons for other playback options see below even if the voice guidance has started L If you do not press any button within 10 seconds after the voice guidance the handset returns to ...

Page 48: ...ge can be recorded L If message memory becomes full E flashes on the base unit the ANSWER ON indicator flashes rapidly if the answering system is turned on the unit announces Memory full while operating the answering system To record additional messages erase unnecessary messages L If less than 3 minutes of recording time is available the unit will announce the remaining recording time when operat...

Page 49: ... can ignore the voice guidance and control the unit using remote commands Voice guidance During remote operation the unit s voice guidance will prompt you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record a message Erase all messages Note...

Page 50: ...ave a message just as any outside caller can Call your phone number then press to skip the greeting message and record your message after the beep Answering system settings Remote code A remote code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely Store any 2 digit number 00 99 The default setting is 11 1 ...

Page 51: ...ler messages are limited to 1 minute to 3 minutes Greeting only The unit plays the greeting message but does not record caller messages 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set answering by pressing V or then press 4 Scroll to Recording time by pressing V or then press 5 Press V or repeatedly to select the desired setting L You can also select the record...

Page 52: ...aptor 2 Tuck the telephone line cord inside the wall mounting adaptor 1 Connect the telephone line cord 2 3 Insert the hooks on the wall mounting adaptor into the holes A and B on the base unit To power outlet Fasten the AC adaptor cord Hook 1 2 A B B A TG5438C_5439C e e book Page 52 Saturday November 6 2004 11 17 AM ...

Page 53: ...n of the arrow until it clicks into place 5 Connect the telephone line cord Mount the unit then slide it down L Raise the antennas To remove the wall mounting adaptor While pushing down the release levers 1 remove the adaptor 2 2 TG5438C_5439C e e book Page 53 Saturday November 6 2004 11 17 AM ...

Page 54: ...all mounted as shown below 1 Connect the AC adaptor 2 Drive the screws not included into the wall using the wall mount template see below 3 Mount the charger 1 4 Slide it down 2 and to the right 3 until it is secure 25 4 mm Screws To power outlet 1 1 2 3 TG5438C_5439C e e book Page 54 Saturday November 6 2004 11 17 AM ...

Page 55: ...ection of the arrow 2 Headset optional Connecting an optional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 5 for compatible headsets To connect an optional headset to the handset L Model shown is KX TCA86 Note L To switch to the speakerphone press s To return to the headset press C 1 2 Headset jack TG5438C_5439C e e book Page 55 Saturday...

Page 56: ...honebook page 25 When phonebook memory is available you can copy all phonebook items page 27 or individual items one by one page 26 1 No link to base Move closer to base try again L The handset has lost communication with the base unit Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is plugged in L Raise the base unit antennas L The handset s registration may h...

Page 57: ...unication with the base unit Register the handset again page 40 I cannot hear a dial tone L Confirm that the telephone line cord is connected page 9 L Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your tele...

Page 58: ...ing the handset you cannot make a call Exit by pressing OFF I cannot redial by pressing REDIAL L If the last number dialed was more than 48 digits long the number will not be redialed correctly L If you press REDIAL after you have started dialing this button functions as the PAUSE button To redial do not dial any numbers before pressing REDIAL I cannot join an outside call L You cannot join the ca...

Page 59: ...play the caller s name and or phone number L You have not subscribed to Call Display service Contact your telephone company to subscribe L If your unit is connected to any additional telephone equipment such as Call Display box or wireless telephone jack disconnect the unit from the equipment and plug the unit directly into the wall jack L If your unit is connected to a telephone line with xDSL se...

Page 60: ... someone is using the voice changer or talking on a conference call you cannot operate the answering system Try again later During message playback the unit rings and cancels playback L A call is being received Answer the call and start again from the beginning after hanging up The message indicator on the handset flashes slowly L New messages have been recorded Listen to the new messages page 46 ...

Page 61: ...es not go out after the battery has been charged L This is normal The handset display is blank L Confirm that the battery is properly installed L Fully charge the battery page 11 Problem Cause solution The unit will not function L This product is not designed to make calls in the event of a power failure We recommend connecting a standard telephone to the same telephone line in the event that emer...

Page 62: ...lephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an i...

Page 63: ...m x width 53 mm x depth 37 mm 7 x 23 32 x 115 32 Mass Weight Approx 190 g 0 42 lb Power supply Ni MH battery 3 6 V 830 mAh Security codes 1 000 000 Charger unit KX TG5439C only Operating environment 5 C 40 C 41 F 104 F Dimensions Approx height 71 mm x width 89 mm x depth 105 mm 213 16 x 31 2 x 41 8 Mass Weight Approx 130 g 0 29 lb Power consumption Standby Approx 0 8 W Maximum Approx 3 0 W Power s...

Page 64: ... A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES In certain instances some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or the exclusion of implied warranties so the above limitations and exclusions may not be applicable WARRANTY SERVICE For product operation and information assi...

Page 65: ...sages 46 47 49 Erasing a message 46 47 49 Error messages 56 Extension number 33 F Flash button 21 Flash time 39 Function menu Direct commands 42 Table 35 G Greeting message 44 H Handset locator 32 33 Headset optional 55 Hold 20 I Installation AC adaptor 9 Base unit 9 Charger unit 9 Telephone line cord 9 Intercom Call 32 Paging 32 Interrupt tone 37 K Key tone 40 L LCD contrast 39 Light up ID 28 Lin...

Page 66: ...g Answering system 60 Battery charge 60 Call Display 59 General use 57 Making answering calls Intercom 58 Phonebook 59 Power failure 61 Programmable settings 57 V VE voice enhancer 20 Visual Call Waiting 22 Voice changer 19 38 Voice enhancer 20 38 Voice guidance 47 49 Voice guidance language 16 Volume control Base unit 46 Handset receiver 18 Handset speaker 18 VX voice changer 19 W Wall mounting B...

Page 67: ...TG5438C_5439C e e book Page 67 Saturday November 6 2004 11 17 AM ...

Page 68: ...nic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 2004 Panasonic Communications Co Ltd All Rights Reserved PQQX14499YA DM1004SY1114 TG5438C_5439C e e book Page 68 Saturday November 6 2004 11 17 AM ...

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