1.19 Voice Mail Features
Feature Guide
147
LCS/LCS Cancel Button
A flexible CO/DSS button can be customised as an LCS or LCS Cancel button.
7.
2-way Recording into the VPS
PT users can record their own telephone conversations. These recordings can be stored in the PT
user's own mailbox (
2-way Record
) or in another user's mailbox (
2-way Transfer
), depending on which
button the user presses to begin recording.
2-way Record/2-way Transfer Button
A flexible CO/DSS button can be customised as a 2-way Record or 2-way Transfer button.
Note
You should inform the other party that the conversation will be recorded before beginning to record
any telephone conversation.
Conditions
[General]
•
A VPS can be assigned as the destination for the following features:
–
FWD—All Calls
–
FWD—Busy/No Answer
–
DISA Intercept Routing—No Answer (IRNA)
For these features, the caller does not need to know the mailbox number of the called extension
because the code is automatically transmitted to the VPS. If a DISA call is forwarded to the VPS by the
IRNA feature from a DISA ring group, the PBX will send the VPS the mailbox number of the extension
within the DISA ring group that is connected to the lowest-numbered jack.
[Live Call Screening (LCS)]
•
To prevent the unauthorised screening of calls, a 3-digit password must be entered when activating LCS
for an extension. If the user forgets his or her password, it can be cleared by the operator or manager
(LCS Password Control).
•
If an extension user is screening a call and then goes off-hook to answer it, the VPS will either stop or
continue recording the message, according to system programming (
•
If a call arrives while an extension user is having a conversation with another party and the extension
has Call Waiting activated, the user will hear a call waiting tone. The user can put the existing call on
hold before accessing LCS.
[2-way Recording into the VPS]
•
If all ports of the VPS are busy when a user tries to record a conversation:
–
The user hears an alarm tone when pressing the 2-way Record button.
–
The user hears an alarm tone after pressing the 2-way Transfer button followed by an extension
number.
Feature Guide References
Summary of Contents for KX-TES824
Page 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Page 171: ...Feature Guide 171 Section 2 System Configuration and Administration Features ...
Page 192: ...2 3 System Data Control 192 Feature Guide User Manual References 4 2 1 Feature Number Table ...
Page 198: ...2 4 Fault Recovery Diagnostics 198 Feature Guide ...
Page 199: ...Feature Guide 199 Section 3 Programming Instructions ...
Page 279: ...Feature Guide 279 Section 4 Appendix ...
Page 290: ...4 3 Revision History 290 Feature Guide ...
Page 291: ...Feature Guide 291 Index ...
Page 297: ...Index Feature Guide 297 ...