1.19 Voice Mail Features
144
Feature Guide
connected to only one VPS. Also the idle extension hunting type is set as "Circular" (
[101]), and the Voice Mail (VM) Hunting Chain and Automated Attendant (AA) Hunting Chain are
automatically enabled in each of these 2 extension groups (
Note
When "Disable" is selected, the other settings above are reset to their default values.
2.
AA Service
Allows the VPS to answer calls and direct callers to dial a number in order to connect themselves to the
desired party (e.g., "Enter the extension number of the desired party.").
It is possible to access VM service from AA service to, for example, record messages.
3.
VM Service
Allows callers to leave voice messages for specific parties, such as an extension user. Extension users
can then listen to the messages left in their mailboxes at their convenience.
AA Service
A VPS can be used for the AA service as well as the VM service. When a call is directed to a port of the
VPS that is in AA service mode, the caller will hear an outgoing message (OGM). After or while listening to
the OGM, the caller may dial an extension number as directed (e.g., "Enter the extension number of the
desired party.").
1.
AA to Extension
AA receives and answers outside (CO) line calls and offers services such as transferring to an
extension or mailbox using DTMF signalling from the calling party.
Outside (CO) Line Call
Extension
AA 1
AA 2
AA Hunting Chain
PBX
VPS
DIL
Transfer
Busy/No Answer
(Record message)
Summary of Contents for KX-TES824
Page 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Page 171: ...Feature Guide 171 Section 2 System Configuration and Administration Features ...
Page 192: ...2 3 System Data Control 192 Feature Guide User Manual References 4 2 1 Feature Number Table ...
Page 198: ...2 4 Fault Recovery Diagnostics 198 Feature Guide ...
Page 199: ...Feature Guide 199 Section 3 Programming Instructions ...
Page 279: ...Feature Guide 279 Section 4 Appendix ...
Page 290: ...4 3 Revision History 290 Feature Guide ...
Page 291: ...Feature Guide 291 Index ...
Page 297: ...Index Feature Guide 297 ...