2.2 System Configuration—Software
Feature Guide
377
2.2.5
Operator Features
Description
Any extension or Incoming Call Distribution (ICD) group can be designated as an operator.
This PBX supports the following types of operators:
Operator Call:
An extension user can call an operator by dialling the preprogrammed Operator Call feature number. The
destination of the Operator Call depends on the following:
–
If the Tenant Service is not in use:
The call is directed to the PBX operator according to the corresponding time mode.
–
If the Tenant Service is in use:
The call is directed to the extension’s tenant operator. If a tenant operator is not assigned, the call
is directed to the PBX operator. In this case, the current time mode of the extension’s tenant is used
to determine the PBX operator that the call is directed to.
If neither a tenant operator nor a PBX operator is assigned, the caller will hear a reorder tone.
Conditions
•
A single extension or incoming call distribution group can be assigned as both a tenant operator and
the PBX operator.
•
Tenant operators can be assigned individually for multiple tenants.
Programming Manual References
PC Programming Manual
3.8.3 [2-2] Operator & BGM—PBX Operator—Day, Lunch, Break, Night
3.12.6 [6-6] Tenant—Operator (Extension Number)
PT Programming Manual
Feature Guide References
3.1 Capacity of System Resources
User Manual References
1.10.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)
Type
Description
PBX operator
An extension or incoming call distribution group can be assigned as a
PBX operator for each time mode (day/lunch/break/night).
Tenant operator
An extension or incoming call distribution group can be assigned as a
tenant operator. The tenant operator may be the extension or incoming
call distribution group of another tenant.
[Example]
Extension 110 in tenant 1 is the tenant operator of tenant 3.
Summary of Contents for KX-TDA15
Page 15: ...Feature Guide 15 Section 1 Call Handling Features ...
Page 91: ...1 5 Making Call Features Feature Guide 91 User Manual References 1 2 1 Basic Calling ...
Page 151: ...1 10 Conversation Features Feature Guide 151 Feature Guide References 1 18 2 Flexible Buttons ...
Page 359: ...Feature Guide 359 Section 2 System Configuration and Administration Features ...
Page 401: ...Feature Guide 401 Section 3 Appendix ...
Page 413: ...Feature Guide 413 Index ...
Page 419: ...Index Feature Guide 419 ...