The duration of a trunk call can be restricted by a system timer. Trunk call duration is assigned separately
for calls between an extension user and an outside party, and calls between two outside parties.
If the timer expires, the line will be disconnected. (
®
•
Multiple FWD
Calls can be forwarded up to four times. The following forwarding features are counted as Multiple FWD:
–
FWD—Busy or Busy/No Answer (when the destination extension is busy), or All Calls
–
Idle Extension Hunting—Overflow
–
Intercept Routing—Busy/DND/No answer (when the destination extension is busy or in DND or No
answer mode)
–
Incoming Call Distribution Group—Overflow
*1
Intercept Routing features can be applied to the original destination (refer to 2.1.1.6 Intercept Routing).
Original
destination
Incoming
call
1
2
3
5
4
A
B
C
D
E
F
In the above illustration, forwarding stops at extension E. However, forwarding can go farther in the
following cases:
–
If a destination extension rings, and then the call is redirected to the forward destination by the
FWD—No Answer or Busy/No Answer feature.
–
If a call waits in a queue of an incoming call distribution group, and then the call is redirected to the
overflow destination by the Queuing Time Table. (
®
In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times
again from the destination extension described above.
Original
destination
Incoming
call
1
2
3
2
1
FWD—No Answer
A
B
C
D
E
F
•
Boss & Secretary feature
It is possible to call the original extension from the destination extension regardless of the forward setting.
FWD—All Calls
Call or
transfer a call
Boss
(Original)
Secretary
(FWD destination)
Incoming
call
•
Remote Forward setting
A flexible button customised as a Group FWD button can be used to set or unset the FWD feature for an
extension by specifying its extension number.
To allow this feature, the extension subject to this operation must specify the
Remote FWD COS
setting.
The authorised extension with the specified
Remote FWD COS
can then assign a Group FWD button to
perform remote forwarding. The forwarding status of the target extension can be checked via the LED of
the button.
82
Feature Guide
2.3.2 Call Forwarding (FWD)
Summary of Contents for KX-NS300
Page 14: ...14 Feature Guide Table of Contents ...
Page 15: ...Section 1 For Your Safety Feature Guide 15 ...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety ...
Page 19: ...Section 2 Call Handling Features Feature Guide 19 ...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features ...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold ...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM ...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325 ...
Page 375: ...Section 4 Network Features Feature Guide 375 ...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group ...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465 ...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation ...
Page 561: ...Section 6 Appendix Feature Guide 561 ...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx ...
Page 579: ...Feature Guide 579 Notes ...