2.1.1.6 Intercept Routing
Description
Provides automatic redirection of incoming trunk and intercom calls. There are three types of Intercept Routing
as follows:
Feature
Description
Intercept Routing—No Answer
(IRNA)
If a called party does not answer a call within a preprogrammed time
period (IRNA Timer), the call is redirected to the preprogrammed
destination.
Intercept Routing—Busy
If a called party is already handling a call, new calls are handled as
follows:
–
The call is redirected to the preprogrammed Intercept
Routing—Busy destination.
–
If an Intercept Routing—Busy destination is not enabled, the
caller will hear a busy tone. However, if the call is made through
an LCOT card, the caller hears a ringback tone.
Intercept Routing—DND
If a called party is in DND mode, the call is redirected to the
preprogrammed destination.
Intercept destinations can be assigned to extension ports.
®
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Intercept
Intercept Destination—When called party does not answer—Day, Lunch, Break, Night
®
12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Intercept
Intercept Destination—When called party does not answer—Day, Lunch, Break, Night
When the original destination is:
The Available Intercept Destination is:
•
Wired Extension (PT/SLT/SIP Extension)
•
PS
The destination assigned to the original extension.
12.1.1 PBX Configuration—[4-1-1]
Extension—Wired Extension—Extension
Settings—Intercept Destination
→
Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
→
Intercept Destination—When Called Party is
12.2.1 PBX Configuration—[4-2-1]
Extension—Portable Station—Extension
Settings—Intercept Destination
→
Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
→
Intercept Destination—When Called Party is
Feature Guide
33
2.1.1 Incoming Trunk Call Features
Summary of Contents for KX-NS300
Page 14: ...14 Feature Guide Table of Contents ...
Page 15: ...Section 1 For Your Safety Feature Guide 15 ...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety ...
Page 19: ...Section 2 Call Handling Features Feature Guide 19 ...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features ...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold ...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM ...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325 ...
Page 375: ...Section 4 Network Features Feature Guide 375 ...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group ...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465 ...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation ...
Page 561: ...Section 6 Appendix Feature Guide 561 ...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx ...
Page 579: ...Feature Guide 579 Notes ...