75
Operations
For fax advantage assistance, call 1-800-435-7329.
Fax – receiving (cont.)
Problem
●
If a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not programmed
correctly. Program the proper rate in feature #36 (p. 65).
●
The other party placed the document in their fax machine
the wrong way. Check with the other party.
●
The glass or rollers are dirty. Clean them (p. 80).
●
The other party sent a faint document. Ask them to send a
clearer copy of the document.
●
The thermal head is dirty. Clean it (p. 80).
●
Some paper has instructions recommending which side to
print on. Try turning the paper over. We recommend smooth
paper such as Hammermill
Jet Print for clearer printing.
●
You may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. We recommend smooth paper such as
Hammermill
Jet Print for clearer printing.
R
R
Cause & solution
A blank sheet is ejected.
A white line or a dirty pattern
appears on your recording
paper.
The printing quality is poor.
I cannot select the desired
receive mode.
The other party complains that
they cannot send a document.
Receive mode
Problem
●
If you want to set TAD/FAX, FAX ONLY or TEL/FAX mode:
—select the desired mode using feature #77 (p. 69), and
—press
to turn ON the arrow (
▼
) on
the right of the display.
Display:
ON
●
If you want to set TEL mode:
—press
to turn OFF the arrow (
▼
) on
the right of the display.
ON
●
The unit is not in AUTO ANSWER mode. Press
to turn ON the arrow (
▼
) on the right of
the display.
ON
▼
AUTO ANSWER
AUTO ANSWER
▼
AUTO ANSWER
Cause & solution
