Panasonic KX-FG6550 Operating Instructions Manual Download Page 122 | Manualshive

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11. General Information

120

Customer Services

11.5 Customer Services directory

Customer Services Directory

Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

[email protected]

You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)

(Monday - Friday 9 am to 8 pm, EST.)

Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or E-mail us via:

[email protected]

Contact:

For in Limited Warranty programming and Troubleshooting Support:

Fax Advantage assistance and Service Location finder: 1-800-HELP-FAX (435-7329)

For out of Limited Warranty technical and troubleshooting support:

Panasonic offers two value based, cost effective, solutions:
1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357)

This exceptional service is charged directly to your telephone bill at only $2.49 per minute.

2. Panasonic Premier Service Club (PPSC): 1 800 435 7329

PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a
one year or 5 call membership. These services are billed directly to your major credit card.

Both of these comprehensive programs provide real time, live agent support for customers who are not
eligible for coverage under the limited warranty. Terms and prices are subject to change without notice.

Accessory Purchases

Service in Puerto Rico

FG6550-PFQX2225ZA-en.book Page 120 Monday, August 8, 2005 8:16 PM

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Summary of Contents for KX-FG6550

Page 1: ...and Copier Operating Instructions Model No KX FG6550 FOR FAX ADVANTAGE ASSISTANCE PHONE CALL 1 800 HELP FAX 1 800 435 7329 E MAIL TO consumer_fax us panasonic com for customers in the U S A or Puerto Rico REFER TO www panasonic com for customers in the U S A or Puerto Rico This unit is compatible with Caller ID To use this feature you must subscribe to the appropriate service of your service provi...

Page 2: ...i Location of Controls How to use the operating instructions When following operating instructions always keep the front cover page next page open for easy reference to the buttons OPEN ...

Page 3: ...SE I LOCATOR INTERCOM B START M FAX START M MEMO H STOP N FLASH CALL WAIT X MENU U TONE K GREETING CHECK G MESSAGE J TRANSFER B GREETING REC F MIC A VOLUME T HELP S MUTE W LINE SELECT REC ON OFF LINE 2 LINE 1 MESSAGE AUTO ANSWER CHECK MEMO ERASE MESSAGE GREETING CONF HOLD HELP MENU LINE 2 A B C E D K Y H J I F LINE 1 G M L N P QR O S T U V W X PAUSE A J B C D E G H F I Buttons FLASH CALL WAIT I HO...

Page 4: ...ou should complete the instructions on page 31 to page 34 L Note that the images of copied or received documents will remain on the used ink film Use discretion when disposing of the used ink film L Do not rub or use an eraser on the printed side of recording paper as the print may smear Energy Star L As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidel...

Page 5: ... covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 13 Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur A When the power cord is damaged or frayed B If liquid has been spilled into the unit C If the unit has been exposed to rain or wate...

Page 6: ...erials such as rings bracelets or keys to touch the battery ies otherwise a short circuit may cause the battery ies and or the conductive material to overheat and cause burns L Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING L To prevent the risk of fire or electrical shock do not...

Page 7: ...free from dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug this unit from power outlet L The unit should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C 41 F...

Page 8: ...base unit You can expand the system by adding up to 3 accessory handsets sold separately A maximum of 4 handsets can be registered to the base unit See page 10 for accessory information Up to 3 accessory handsets can be added The included handset is pre registered at the factory and assigned the extension number 1 After purchasing accessory handsets you must register each to the base unit Please r...

Page 9: ... conversation 38 Automatic Dialing 3 4 Storing names and telephone numbers into the phone book 39 3 5 Making a phone call using the phone book 40 3 6 Editing a stored item 41 3 7 Erasing a stored item 42 3 8 Copying phone book items 42 Caller ID 3 9 Caller ID service 44 3 10 Viewing and calling back using caller information 45 3 11 Caller ID number auto edit feature 47 3 12 Erasing caller informat...

Page 10: ... for handset 85 8 7 Programming features 88 9 Option Handset Registration 9 1 Canceling the handset registration 92 9 2 Re registering the handset 92 10 Help Error Messages 10 1 Error messages Reports 94 10 2 Error messages Display 95 Troubleshooting 10 3 When a function does not work check here 99 Jams 10 4 Recording paper jams 107 10 5 Document jams sending 109 Cleaning 10 6 Document feeder scan...

Page 11: ...r future shipping and transportation of the unit No Item Part number 1 Quantity Notes 1 4 wire telephone line cord with green plugs PQJA10088Z 1 2 2 wire telephone line cord with transparent plugs PQJA10075Z 1 3 Cordless handset 1 4 Handset cover PQYNTG6500BR 1 5 Battery HHR P104 2 1 6 Belt clip PQKE10377Z5 1 7 Charger unit Charger PQLV30024YB AC adaptor KX TCA1 2 KX TCA1 1 8 Paper tray PFKS1088Y1...

Page 12: ...ber expiration date and your signature part number and quantity To place an order by telephone replacement film and batteries only Telephone 1 800 332 5368 Finding the Controls 1 3 Description of base unit buttons L Keep the front cover page open for button locations A MIC L The built in microphone B LOCATOR INTERCOM TRANSFER L To page or locate the handset page 49 L To transfer a call page 50 C C...

Page 13: ... on the handset or the base unit or the telephone answering machine is answering a call Flashing quickly A call is being received 1 4 Description of handset buttons L Keep the front cover page open for button locations A Soft keys L These 3 keys are used to select functions displayed directly above each key Functions displayed above the keys will change depending on the state of usage Example LINE...

Page 14: ...ing machine is answering a call Flashing quickly A call is being received 2 Speakerphone icon L This icon will be displayed when you are using the handset speakerphone 3 Voice enhancer icon L This icon will be displayed when the voice enhancer feature is ON page 35 4 PRIVACY icon L This icon will be displayed when the call privacy feature is ON page 52 The base unit and other handsets cannot join ...

Page 15: ...rt 1 then remove the shipping tape 2 1 Antennas 2 Document guides 3 Paper tray 4 Metal recording paper guide 5 Recording paper entrance 6 Recording paper exit 7 Tension plate 8 Front cover 9 Document entrance j Document exit k Speaker l Green button Back cover release button m Back cover 5 9 j 8 l m 3 4 7 6 k 2 1 1 Ringer Message alert indicator 2 Antenna 3 Receiver 4 Headset jack 5 Microphone 6 S...

Page 16: ... pulling up the center part 2 Release the back cover by pushing the green button 1 L You can also release the back cover by pushing in the green lever 2 3 Open the back cover 4 Insert the front ink film roll by inserting its blue gear into the left slot of the unit 1 Insert the rear ink film roll by inserting its white gear into the left slot of the unit 2 L The ink film is safe to touch and will ...

Page 17: ...tion of the arrow until the ink film is tight 2 L Make sure that the ink film is wrapped around the blue core 3 at least once 6 Close the back cover securely by pushing down on the notched area at both ends 1 7 Close the front cover securely Correct 1 2 Tight 1 turn 3 Incorrect The ink film is not wrapped around the blue core Slack Crease Reverse 1 ...

Page 18: ...1 to 3 on page 14 2 Remove the used core 1 and used ink film 2 3 Remove the stoppers 1 and tags 2 from the new ink film 3 4 Insert the ink film and close the covers see steps 4 to 7 on page 14 1 7 Paper tray Insert the tabs on the paper tray 1 into the slots on the back of the unit 2 To use A4 size paper Insert the tab on the A4 paper guide 1 into the slot on the paper tray 2 and push the guide un...

Page 19: ...paper No more than 20 sheets of legal paper Please refer to page 115 for information on recording paper For superior results we recommend Hammermill Jet Print paper 1 Pull the tension plate forward 1 2 Fan the paper to prevent paper jams 3 Insert the paper print side down 1 4 Push the tension plate back 1 L If the paper is not inserted correctly re adjust the paper or the paper may jam Installatio...

Page 20: ...o flash or Charge for 6 HRS and 68885 are displayed the battery needs to be replaced Please use only a Panasonic battery See page 10 for accessory information L Only use a rechargeable battery If you install a non rechargeable battery and start charging them the battery may leak electrolyte 1 Press the notch on the battery cover firmly and slide the cover 2 Replace the old battery with a new one a...

Page 21: ...le pressing the top of the clip 1 pull the right edge in the direction of the arrow 2 1 12 Headset optional Connecting an optional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 10 for accessory information To connect an optional headset to the handset L Model shown is KX TCA86 1 2 To switch to the speakerphone while using the headset Pres...

Page 22: ...r Note L USE ONLY WITH the included Panasonic AC adaptor L The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use L The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected 2 1 3 Connecting the te...

Page 23: ... See page 10 for accessory information Example DSL line is LINE 2 1 2 wire telephone line cord with TRANSPARENT plugs 2 4 wire telephone line cord with GREEN plugs Connecting 2 single line telephone jacks Example DSL line is LINE 2 1 2 wire telephone line cord with TRANSPARENT plugs 2 4 wire telephone line cord with GREEN plugs Note L If any other device is connected to the same telephone line thi...

Page 24: ...com consumersupport 2 2 Wall mounting the charger The charger can be wall mounted Install screws 1 using the wall template below Mount the charger 2 slide it down 3 then slide down to the right 4 until it is secured Wall Template 2 45 cm 31 32 2 3 4 2 45 cm 31 32 1 ...

Page 25: ... clarity booster feature page 35 Note L Battery power is consumed whenever the handset is off the charger even when the handset is not in use The longer you leave the handset off the charger the time you can actually talk on the handset will be shortened Actual battery performance depends on a combination of how often the handset is in use in conversation and how often it is not in use off the cha...

Page 26: ...5 Press SET 6 Press MENU Note L Do not connect an answering machine to the same telephone line If one is connected set the automatic answer feature on this unit to OFF L It is not recommended to subscribe to voice mail service as it may disturb fax reception If you do subscribe to a voice mail service set the ring count of your voice mail service to 5 rings or greater 2 5 3 How phone calls and fax...

Page 27: ...ephone If you have another telephone connected to the same line extension telephone you can use the extension telephone to receive faxes 1 When the extension telephone rings lift the handset of the extension telephone 2 When document reception is required a fax calling tone slow beep is heard or no sound is heard press 9 default fax activation code firmly L The fax machine will start fax reception...

Page 28: ... calls using the fax machine FAX ONLY mode 1 Turn AUTO ANSWER ON Press AUTO ANSWER repeatedly to display the following 2 Change the receiving mode in the AUTO ANSWER setting 1 Press MENU 2 Press then 7 7 3 Press to select LINE 1 4 Press 3 to select TAM ONLY 5 Press SET 6 Press to select LINE 2 7 Press 2 to select FAX ONLY 8 Press SET 9 Press MENU 2 6 3 How phone calls and faxes are received Receiv...

Page 29: ...will be activated 1 Press MENU 2 Press then 7 7 3 Press or to select the desired line LINE1 LINE2 4 Press 1 to 3 to select the desired receiving mode 1 TAM FAX default Telephone Answering Machine Fax mode page 59 2 FAX ONLY Fax only mode page 60 3 TAM ONLY Telephone Answering Machine only mode page 61 5 Press SET 6 Press MENU AUTO ANSWER ON OFF Display AUTO ANSWER is turned ON for both lines AUTO ...

Page 30: ...e selected item will be printed Volume 2 9 Adjusting handset volume Ringer volume You can set the handset ringer volume for each line Make sure the handset and base unit are not being used The handset must be operated near the base unit and while OFF the charger 1 Press MENU 2 Press 1 1 1 or 1 1 2 to select the desired line 1 1 1 Line1 1 1 2 Line2 3 Press 0 to 3 to select the desired volume 1 Low ...

Page 31: ...Press LINE SELECT repeatedly until LINE 1 or LINE 2 is announced L LINE1 or LINE2 will be displayed L Do not select LINE1 LINE2 You cannot set the ringer for both lines at the same time 2 Press A or B repeatedly to select the desired volume L To change the ringer tone press or repeatedly L To stop ringing press STOP Note L For outside calls the base unit will ring at the level selected for the lin...

Page 32: ...2 11 Dialing mode If you cannot dial page 35 54 change this setting depending on your telephone line service 2 11 1 With the handset 1 Press MENU 2 Press 0 5 1 3 Press 1 or 2 to select the desired setting 1 Pulse For rotary pulse dial service 2 Tone default For tone dial service 4 Press SAVE soft key 1 5 Press OFF 2 11 2 With the base unit 1 Press MENU 2 Press then 1 3 3 Press 1 or 2 to select the...

Page 33: ... check the date and time Repeat steps 1 and 2 L The date and time will be displayed When finished press OFF To correct a mistake Press soft key 1 or soft key 1 v or e to move the cursor to the incorrect number and make the correction 2 12 2 With the base unit 1 Press MENU SYSTEM SETUP PRESS NAVI 2 Press then 0 1 SET DATE TIME PRESS SET 3 Press SET L The cursor will appear on the display M 01 D 01 ...

Page 34: ...n If you have subscribed to a Caller ID service The date and time will be automatically set according to the received caller information L If the time has not previously been set Caller ID will not adjust the clock 2 13 Your logo The logo can be your name or the name of your company 1 Press MENU SYSTEM SETUP PRESS NAVI 2 Press then 0 2 YOUR LOGO PRESS SET 3 Press SET L The cursor will appear on th...

Page 35: ...rrection To delete a character Press or to move the cursor to the character you want to delete and press STOP L To erase all of the characters press and hold STOP To select characters using A or B Instead of pressing the dial keys you can select characters using A or B 1 Press B repeatedly to display the desired character Characters will be displayed in the following order 1 Lowercase letters 2 Nu...

Page 36: ...ress MENU to exit Note L Your fax number will be printed on the top of each page sent from your unit L The button enters a and the button enters a space Example 234 5678 Press 2 3 4 5 6 7 8 L To enter a hyphen in a telephone number press FLASH CALL WAIT To correct a mistake Press or to move the cursor to the incorrect number and make the correction To delete a number Press or to move the cursor to...

Page 37: ...lid for the next call VE soft key 1 will not be shown while you are using both lines simultaneously page 38 51 In that event you can also turn this feature ON or OFF during a call by performing the following steps 1 Press MENU 2 Press 4 to select 4 Voice enhancer or 4 V E off You can also turn this feature ON or OFF when the handset is not in use 1 Press MENU then 5 2 Press 1 or 0 to select the de...

Page 38: ...E To redial using the redial list Memory redial The last 5 phone numbers dialed from the handset are stored in the redial list 1 Press REDIAL PAUSE L The last number dialed will be displayed 2 Press v or e repeatedly to select the desired number L You can also scroll through the list by pressing REDIAL PAUSE repeatedly L To delete the displayed number press ERASE soft key 1 L To exit the list pres...

Page 39: ...the handset and the base unit or by 2 handsets when the system has 2 or more handsets page 6 3 2 1 With the handset 1 Lift the handset and press TALK L The called line is automatically selected To change the line selection see feature 055 on page 89 L You can also answer a call by selecting the called line by pressing LINE1 soft key 2 or LINE2 soft key 2 L You can also answer a call by pressing an...

Page 40: ...cations 3 3 1 Handset 1 Example If you are using LINE 1 Press HOLD INTERCOM 2 times to put the first call LINE 1 on hold L LINE1 soft key flashes on the display 2 Press LINE2 soft key to make or answer a second call L To hold the second call press HOLD INTERCOM 2 times 3 To return to the first call LINE 1 press LINE1 soft key L The second call is terminated 3 3 2 Base unit 1 Example If you are usi...

Page 41: ...o 7 8 Press OFF To select characters with the dial keypad Note L To enter another character that is located on the same dial key press soft key 1 to move the cursor to the next space To correct a name Press soft key 1 or soft key 1 to move the cursor to the incorrect character number and then make the correction To delete a character number Press CLEAR soft key 1 L To erase all of the characters n...

Page 42: ...dset Make sure the handset is not being used 1 Press MENU then L You can press SEARCH soft key to display the first item 2 Press v or e repeatedly to display the desired item 3 Press TALK or SP PHONE L An available line is automatically selected and the line number is displayed To change the line selection see feature 055 on page 89 L You can also make a call by pressing CALL soft key then selecti...

Page 43: ...s press 1 4 Press B repeatedly to display LISA L To stop the search press STOP L To dial the displayed number press SP PHONE An available line is automatically selected and LINE1 or LINE2 will light To change the line selection see feature 37 on page 81 and feature 0 5 on page 90 You can also select a line by pressing LINE1 or LINE2 3 6 Editing a stored item L Keep the front cover page open for bu...

Page 44: ...ver page open for button locations Important L Make sure the base unit your handset and the destination handset are not being used when copying phone book items Handsets must be operated near the base unit and while OFF the charger L Once copying has started do not place your handset on the charger until it is complete otherwise copying will be stopped L If an outside call is received during phone...

Page 45: ...on handset 1 to 4 6 Press SET 7 Press A or B repeatedly to display the desired item L To search for the item by initial see page 41 8 Press SET L When the item has been copied COMPLETE will be displayed and a beep will sound L The destination handset display will show Phone book Receiving then Phone book Received L To copy another item repeat steps 7 and 8 9 Press MENU Copying all the phone book i...

Page 46: ...eive caller information the following will be displayed OUT OF AREA The caller dialed from an area which does not provide Caller ID service PRIVATE CALLER The caller requested not to send caller information LONG DISTANCE The caller made a long distance call L The name display service may not be available in some areas For further information please contact your telephone company L If the handset h...

Page 47: ...y pressing LINE1 soft key 1 or LINE2 soft key 1 Note L The same caller information which has been answered or viewed on one handset will be displayed as missed on the other handsets Displayed symbols L m and n indicate which line the caller information was received from L If the same caller calls the same line more than once it will be displayed with the number 2 to 9 Only the date and time of the...

Page 48: ...y will show NO NAME RCVD Displayed symbols L m and n indicate which line the caller information was received from L If the same caller calls the same line more than once it will be displayed with the number 2 to 9 Only the date and time of the most recent call will be stored L A is displayed next to items which have already been viewed or answered To stop viewing Press STOP after step 2 To edit a ...

Page 49: ...eature can be turned ON using either the handset or the base unit The default setting is ON 3 11 1 Turning ON the Caller ID number auto edit feature Handset L Keep the front cover page open for button locations Make sure the handset is not being used 1 Press MENU 2 Press 0 4 3 Press 1 to select On L Press 0 to select Off 4 Press SAVE soft key 5 Press OFF 3 11 2 Turning ON the Caller ID number auto...

Page 50: ...ERASE L To erase other items repeat from step 2 4 Press STOP 3 13 Storing caller information into the phone book L Keep the front cover page open for button locations Important L This feature is not available if the caller information does not include a telephone number 3 13 1 Into the handset Make sure the handset is not being used 1 Press v or e to display Caller list 2 Press v or e repeatedly t...

Page 51: ...te L To stop paging press OFF To page another handset enter its extension number 1 to 4 L The destination handset will beep for 1 minute 3 When the paged party answers talk into the handset L You can switch to the speaker by pressing SP PHONE To switch back to the receiver press TALK 4 To end the intercom call press OFF or place the handset on the charger Base unit You can also locate a misplaced ...

Page 52: ...soft key that is flashing to return to the phone call 4 To complete the transfer press OFF To answer a transferred call with the base unit If the paging party announces the transfer the paging extension s number is displayed Press SP PHONE or LOCATOR INTERCOM to answer the page L After the paging party hangs up the call you can talk to the outside caller If the paging party hangs up before you ans...

Page 53: ...ey to make a conference call L To hang up both lines press OFF L To hang up only one line press LINE1 soft key or LINE2 soft key for the party with which you want to continue talking L To put both lines on hold press HOLD INTERCOM To talk with only one caller press LINE1 soft key or LINE2 soft key for the party with which you want to continue talking To resume both lines press CONF soft key Base u...

Page 54: ...e phone call can be put on hold by pressing HOLD INTERCOM on the handset or HOLD on the base unit Communications between extensions are not suspended Only the person who placed the call on hold can resume the full conference by pressing CONF soft key on the handset or CONF on the base unit 3 17 Call share By purchasing additional handsets additional extensions can take part in the conference as fo...

Page 55: ...e base unit press 0 To call another handset enter its extension number 1 to 4 L Your handset will start to monitor the room through the destination unit L To monitor from the speaker press SP PHONE You can place the handset on the charger and continue monitoring To switch back to the receiver press TALK L The monitored unit will display Room monitor L If an incoming call is being received you will...

Page 56: ...ments containing photographs shaded drawings etc L Using the FINE SUPER FINE and PHOTO settings will increase transmission time L If the resolution setting is changed during feeding it will be effective from the next page To redial the last number 1 Insert the document 2 Press REDIAL PAUSE 3 Press FAX START L An available line is automatically selected and LINE1 or LINE2 will light To change the l...

Page 57: ...nually see page 113 To print it automatically after every 30 new fax transmissions and receptions make sure feature 22 is activated page 80 For an explanation of error messages see page 94 4 2 Documents you can send Minimum document size Maximum document size Effective scanning area L Shaded area will be scanned Document weight L Single sheet 45 g m2 to 90 g m2 12 lb to 24 lb L Multiple sheets 60 ...

Page 58: ...a fax number L Confirm that the other party s fax machine is answering by turning ON the connecting tone feature feature 76 on page 83 4 4 Broadcast transmission By storing the base unit s phone book items page 39 into the broadcast memory you can send the same document to multiple parties up to 20 Your programmed items will remain in the broadcast memory allowing frequent re use L Keep the front ...

Page 59: ...a report Broadcast sending report Note L If you select FINE SUPER FINE or PHOTO resolution the number of pages that the unit can send will decrease L If the document exceeds the memory capacity transmission will be canceled L If a party is busy or does not answer it will be skipped and redialed later 1 time To send the same document to a one time group of items You can also select a one time group...

Page 60: ...unit will temporarily activate the answering machine The greeting message will then be played and the other party can then send a fax except when 77 on page 83 is set to TAM ONLY How to receive phone calls and faxes with the handset 1 Lift the handset and press TALK or SP PHONE to answer the call 2 When document reception is required a fax calling tone slow beep is heard or no sound is heard press...

Page 61: ... on page 82 beforehand The default setting is ON 4 6 Receiving a fax automatically Auto answer ON 4 6 1 Activating TAM FAX mode Telephone Answering Machine Fax mode You can activate TAM FAX mode for each line or for both lines 1 Make sure feature 77 for LINE 1 or feature 77 for LINE 2 is set to TAM FAX page 83 beforehand 2 Press AUTO ANSWER repeatedly to display ON Example LINE 1 is ON Example LIN...

Page 62: ... activate the fax function 4 The caller presses the start button to send a fax Changing the ring setting of the telephone answering machine You can select from 2 default 3 4 5 6 7 or TOLL SAVER for each line This setting can be changed by feature 06 and feature 06 on page 79 or feature 0611 and 0612 on page 89 TOLL SAVER When you call a line to which toll saver has been set the unit answers after ...

Page 63: ...ed feature 10 and feature 10 on page 79 or feature 0621 and 0622 on page 89 L While an incoming call is being recorded you can monitor it through the speaker If this feature is not required turn OFF feature 67 page 83 L If the unit announces Memory full erase unnecessary messages page 69 71 How phone calls are received When receiving calls the unit works as an answering machine L If the call is a ...

Page 64: ...ess MENU repeatedly to display JUNK FAX PROH 2 Press repeatedly to display JUNK LIST SET 3 Press SET 4 Press A or B repeatedly to display the item you wish to prevent the fax reception from 5 Press SET L To program other items repeat steps 4 and 5 6 Press STOP to exit the program Note L If there is no space to store new items LIST FULL is displayed in step 3 or step 5 Erase unnecessary items To di...

Page 65: ... 4 Press 1 to select ON 5 Press SET 6 Press MENU How phone calls and faxes are received If the incoming call is for the fax number the fax machine will ring with the assigned ring pattern and automatically start fax reception If the incoming call is for the phone number the fax machine will keep on ringing in TEL mode the fax machine will record a voice message in TAM FAX mode or TAM ONLY mode fax...

Page 66: ... pattern assigned for fax 1 A Standard ring one long ring 2 B Double ring two short rings 3 C Triple ring short long short rings 4 D Other triple ring short short long rings 5 B D default The fax will respond to calls with any of ring tone patterns B C and D 5 Press SET 6 Press MENU Triple ring short long short rings C 1st ring 2nd ring Other triple ring short short long rings D 1st ring 2nd ring ...

Page 67: ...when you want to copy the document then remove it for other uses To use this feature activate feature 34 page 81 beforehand The default setting is OFF L The document will be fed into the unit and scanned into memory The unit will then print the data If the document exceeds the memory capacity copying of the exceeded document will be canceled and this feature will be turned OFF automatically Howeve...

Page 68: ...splay COLLATE OFF 4 Press A or B repeatedly to display COLLATE ON 5 Press START Example Making 2 copies of a 4 page original document Note L The unit will store the documents into memory while collating the copies If memory becomes full while storing the unit will only print out the stored pages L After copying the collating feature will turn OFF automatically L If the unit has run out of recordin...

Page 69: ...To stop recording press GREETING REC L You can also stop recording by pressing STOP Note L If 6 beeps sound and the unit announces Your greeting was not recorded Record your greeting again start again L You can change the maximum greeting message recording time to 60 seconds feature 54 on page 82 If you change the setting to 60 seconds we recommend that you tell the caller in your telephone answer...

Page 70: ...ows When the recording time is set to 1 MIN 2 MIN or 3 MIN In TAM FAX mode Hello We are unable to answer right now To send a fax please start transmission To leave a voice message please speak after the beep Thank you In TAM ONLY mode Hello We are unable to answer right now To leave a voice message please speak after the beep Thank you When the recording time is set to GREETING ONLY Hello We are u...

Page 71: ...ing playback the unit will announce the day of the week and time that each message was recorded For Caller ID service users page 44 During playback the display shows the name or number of the caller whose message is being played You can call back the displayed number using the base unit 1 Press MENU L The unit stops playback L If you need to edit the phone number to call back see page 46 2 Press L...

Page 72: ...essage alert indicator 2 will flash if the message alert feature is activated feature 0 on page 90 7 3 1 To play back messages 1 Press MENU then 2 L Only new messages will be played L To switch to the receiver and listen to the messages with privacy press TALK You can switch back to the speaker by pressing SP PHONE L If you press 5 at this time all the recorded messages will be played L After play...

Page 73: ... play the next message To playback new messages Press 4 L Only new messages are played back To playback all messages Press 5 L All messages are played back To stop the current operation Press 9 L To resume operation enter a remote command within 15 seconds or the voice menu will start page 71 To turn OFF the AUTO ANSWER mode 1 Select the desired line s by pressing 1 LINE 1 2 LINE 2 or 0 LINE 1 and...

Page 74: ...urself You can record a voice memo to leave a private message for yourself or someone else L Keep the front cover page open for button locations 1 Press MEMO L A long beep will sound 2 Speak clearly about 20 cm 8 inches away from MIC 3 To stop recording press MEMO L You can also stop recording by pressing STOP Note L If you record for over 3 minutes the unit will stop recording L If 6 beeps sound ...

Page 75: ...not be played 3 After 3 seconds the voice menu will start page 74 Follow the menu or enter a remote command page 74 4 To end remote operation hang up OR To listen to messages for the desired lines press 1 LINE 1 2 LINE 2 or 0 LINE 1 and LINE 2 Answering machine remote operation 1 Call your unit 2 To listen to messages for both lines enter the remote operation ID during or after the greeting messag...

Page 76: ...rd and the call will be disconnected L To listen to messages for the desired line s press 1 LINE 1 2 LINE 2 or 0 LINE 1 and LINE 2 Memo messages will not be played If you erase all messages after selecting the line s all messages for the line s will be erased memo messages will not be erased 7 5 3 Remote operation using remote commands 1 To listen to messages for LINE 1 2 To listen to messages for...

Page 77: ...l turned ON again page 59 61 75 1 8 To turn ON the AUTO ANSWER mode for LINE 1 2 8 To turn ON the AUTO ANSWER mode for LINE 2 0 8 To turn ON the AUTO ANSWER mode for LINE 1 and LINE 2 L The receiving mode for the selected line s will be set to FAX ONLY TAM FAX or TAM ONLY mode depending on the setting of feature 77 and or feature 77 page 83 To turn ON the AUTO ANSWER mode 1 Call LINE 1 or LINE 2 a...

Page 78: ... 3 page 34 LINE 2 0 3 Confirmation report 0 4 1 ON 2 OFF 3 ERROR default page 79 TAM ring count LINE 1 0 6 2 2 default 3 3 4 4 5 5 6 6 7 7 0 TOLL SAVER page 60 61 LINE 2 0 6 Fax ring count 0 7 1 1 2 2 3 3 default 4 4 page 79 Caller s recording time LINE 1 1 0 1 1 MIN 2 2 MIN 3 3 MIN default 0 GREETING ONLY page 79 LINE 2 1 0 Remote operation ID 1 1 page 79 Dialing mode 1 3 1 PULSE 2 TONE default p...

Page 79: ...eption alert 4 4 1 ON default 2 OFF page 82 Friendly reception LINE 1 4 6 1 ON default 2 OFF page 82 LINE 2 4 6 Fax voice guidance 4 7 1 ON default 2 OFF 3 ERROR page 82 Recording sound quality mode 5 3 1 STANDARD default 2 ENHANCED page 82 Greeting time 5 4 1 16s default 2 60s page 82 Copy phone book 5 9 1 1 ITEM default 2 ALL ITEMS page 43 Line mode LINE 1 6 2 1 A 2 B default page 82 LINE 2 6 2 ...

Page 80: ...8 Programmable Features 78 AUTO ANSWER LINE 1 7 7 1 TAM FAX default 2 FAX ONLY 3 TAM ONLY page 83 LINE 2 7 7 Set default 8 0 1 YES 2 NO default page 83 Feature Feature code Selection Page ...

Page 81: ...1 1 2 2 3 3 default 4 4 LINE 1 1 0 LINE 2 1 0 Changing the maximum recording time for incoming messages 1 1 MIN 1 minute 2 2 MIN 2 minutes 3 3 MIN default 3 minutes 0 GREETING ONLY Only plays the greeting message Note L If you select GREETING ONLY for the line s the unit will answer a call with the greeting message and then hang up The unit will not record any incoming messages for the line s L Yo...

Page 82: ...on speed 1 NEXT FAX This setting is effective only for the next attempted fax transmission After transmission the unit will return to the previous setting 2 OFF Deactivates this feature 3 ERROR default When the previous fax transmission fails and you wish to re send the document Note L This feature is not available for broadcast transmission L Calling charges may be higher than usual 2 5 Sending a...

Page 83: ...ment sent by the other party is as large as or larger than the recording paper the unit can reduce the document and print it Select the desired reduction rate 1 72 2 86 3 92 default 4 100 Note L The information of the sending party is printed on the top of each page Therefore even if the original document is the same size as the recording paper the document will be divided into 2 sheets when print...

Page 84: ...E 1 4 6 LINE 2 4 6 Setting friendly reception To receive a fax automatically when you answer a call and hear a fax calling tone slow beep 1 ON default You do not have to press FAX START for fax reception 2 OFF You have to press FAX START for fax reception Note L This feature will be turned OFF automatically when the unit is set to TAM ONLY mode feature 77 or feature 77 on page 83 When you change t...

Page 85: ...ne rings Note L You can also program this feature with the handset feature 0 2 on page 90 7 4 Setting room monitor 1 ON 2 OFF default See page 53 for details Note L You can also program this feature with the handset feature 0 3 on page 90 7 5 Setting the Caller ID number auto edit feature 1 ON default 2 OFF See page 47 for details 7 6 Setting the connecting tone If you often have trouble when send...

Page 86: ...8 Programmable Features 84 3 Press 1 to select YES 4 Press SET 5 Press SET again 6 Press MENU ...

Page 87: ...re Feature code Selection Page Ringer volume Handset LINE 1 1 1 1 1 Low 2 Medium 3 High default 0 Off page 28 LINE 2 1 1 2 Ringer tone Handset LINE 1 1 2 1 1 Tone 1 default for LINE 1 2 Tone 2 default for LINE 2 3 Tone 3 4 Tone 4 5 Melody 1 6 Melody 2 7 Melody 3 8 Melody 4 page 88 LINE 2 1 2 2 Incoming call tone Handset 1 3 1 On 2 2 default 0 Off page 88 Message play 2 page 70 Date and time 4 Go t...

Page 88: ... 2 Remote code 0 6 3 page 89 Recording sound quality mode 0 6 4 1 Standard default 2 Enhanced page 90 Change language 0 8 1 English default 2 Español page 90 Room monitor Handset 0 9 1 On 0 Off default page 53 Message alert 0 1 On 0 Off default page 90 Ringer tone Base unit LINE 1 0 1 1 1 Tone 1 default for LINE 1 2 Tone 2 default for LINE 2 3 Tone 3 4 Tone 4 5 Melody 1 6 Melody 2 7 Melody 3 8 Mel...

Page 89: ...8 Programmable Features 87 Phone book To store an item go to step 2 on page 39 To search for items go to step 2 on page 40 Feature Feature code Selection Page ...

Page 90: ...f default See page 35 for details 1 Copying 1 phonebook item Go to step 3 on page 42 2 Copying all phonebook items Go to step 3 on page 43 0 1 Changing the handset LCD display contrast You can adjust the handset display contrast 1 Level 1 2 Level 2 3 Level 3 default 4 Level 4 5 Level 5 6 Level 6 Note L To change the base unit display contrast see feature 39 on page 82 0 2 Setting the key tone You ...

Page 91: ...to default When making a call LINE 1 will be selected If that line is unavailable LINE 2 will be selected When answering a call the ringing line will be selected When you call back using caller information page 45 the indicated line will be selected L If the auto talk feature is turned ON feature 03 on page 88 the unit will select the ringing line when you lift the handset OFF the charger to answe...

Page 92: ...or LINE 1 2 Tone 2 default for LINE 2 3 Tone 3 4 Tone 4 5 Melody 1 6 Melody 2 7 Melody 3 8 Melody 4 Note L When selecting the ringer tone the base unit will ring If the base unit ringer volume has been turned OFF page 29 the base unit will not ring L You can also program this feature with the base unit feature 17 and feature 17 on page 79 0 2 Setting the incoming call tone Base unit This tone lets...

Page 93: ...ls 0 0 1 Registering the handset Go to step 3 on page 92 0 0 2 Canceling the handset registration Press 3 3 5 to delete the registration memory See page 92 for details Phone book To store an item go to step 2 on page 39 To search for items go to step 2 on page 40 ...

Page 94: ...t to that base unit The handset will be given a new extension number of that base unit Only one handset can be registered at a time Make sure the base unit and the other handsets are near each other and not being used Registration must be completed within 1 minute L If you have canceled the handset registration at the previous base unit page 92 start from step 3 L Keep the front cover page open fo...

Page 95: ...ase unit To erase the handset number from the previous base unit see the base unit s operating instructions For this base unit 1 Press and hold LOCATOR INTERCOM until a beep sounds 2 Enter the handset number that you want to erase 1 to 4 3 Press SET ...

Page 96: ...de 54 59 70 L A transmission or reception error occurred because of a problem with the other party s fax machine Check with the other party JUNK FAX PROH REJECT L The junk fax prohibitor feature of this unit rejected fax reception MEMORY FULL L The memory is full of received documents due to a lack of recording paper a lack of ink film or a recording paper jam Install paper page 17 install ink fil...

Page 97: ...am CHECK PAPER L The recording paper is not installed or the unit has run out of paper Install paper and press START to clear the message L The recording paper was not fed into the unit properly page 109 Reinstall paper page 17 and press START to clear the message L The recording paper has jammed near the recording paper entrance Clear the jammed paper page 107 and press START to clear the message...

Page 98: ...NO ITEMS STORED L You tried to copy your phone book items to a handset but your phone book was empty OPEN CABINET CHECK FILM SLACK OPEN CABINET CHECK FILM TYPE L Please use genuine Panasonic replacement film page 10 L The ink film is slack Tighten it see step 5 on page 15 L The fax machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field PAPER JAMMED L...

Page 99: ...e base unit L Privacy mode is turned ON for the call you tried to join page 52 Charge for 6 HRS L The battery has been discharged The handset will not work Fully charge the battery page 23 Denied L When you tried to monitor an extension the room monitor feature of the destination extension was set to OFF page 53 Error L When you tried to register or deregister the handset the handset and the base ...

Page 100: ...ge 92 No link to base Move closer to base and try again L The handset has lost communication with the base unit Move closer to the base unit and try again L Raise the base unit antennas L The handset s registration may have been canceled Re register the handset page 92 Phone book full L There is no space to store new items in the phone book Erase unnecessary items page 42 Phone book No items store...

Page 101: ...nger volume is turned OFF Adjust it page 28 29 L If more than one other user is using the handsets and base unit the handset base unit may not ring Those users will hear incoming call tones feature 73 on page 83 feature 13 on page 88 or feature 0 2 on page 90 Problem Cause Solution The unit displays CHECK PAPER even though paper is inserted L The paper is inserted halfway Insert it correctly page ...

Page 102: ...tion properly L This button does not function during conference calls Wait for the call to end and try again The unit does not display the caller s name and or telephone number L You need to subscribe to a Caller ID service L Other telephone equipment may be interfering with your phone Disconnect it and try again L Other electrical appliances connected to the same outlet may be interfering with th...

Page 103: ...hone book L You cannot store an item in the phone book while the handset is in the talk speakerphone intercom room monitor or remote operation mode L Do not pause for over 1 minute while storing While storing an item in the phone book the handset starts to ring L To answer a call press TALK SP PHONE LINE1 soft key or LINE2 soft key Storing will be canceled Store the name and number again I cannot ...

Page 104: ...on using the headset L Make sure that an optional headset is connected properly page 19 L If SP phone or SP is displayed on the handset press TALK to switch to the headset I cannot program items L Programming is not possible while the handset and or base unit is being used L Do not pause for over 1 minute while programming L Move closer to the base unit L While another user is listening to message...

Page 105: ...e hook Hang up the extension telephone and try again L Try copying the document with this unit If the copied image is clear there may be something wrong with the other party s machine The other party complains that black lines white lines or smudges appear on their received document L The scanner glass or rollers are dirty with correction fluid etc Clean them page 110 Please do not insert a docume...

Page 106: ...ll Jet Print for clearer printing Letters on the received document are distorted L If your line has special telephone services such as call waiting the service may have been activated during fax reception Connect the unit to a line that does not have these services I cannot receive documents by pressing 9 on the handset or an extension telephone L You must set remote fax activation to ON feature 4...

Page 107: ...resume paper We recommend smooth paper such as Hammermill Jet Print for clearer printing Problem Cause Solution The other party complains that they cannot leave a voice message L You may have subscribed to a voice mail service due to service packs offered by your telephone company Fax and voice message reception may not be possible when voice mail is activated so we recommend you to contact your t...

Page 108: ...g message playback the unit rings L A call is being received To answer the call if you are using the base unit press SP PHONE LINE1 or LINE2 on the base unit If you are using the handset press TALK SP PHONE LINE1 soft key or LINE2 soft key on the handset For playback start again from the beginning after hanging up The Ringer Message alert indicator flashes slowly when the handset is not ringing an...

Page 109: ...cording paper has jammed in the unit The display will show the following PAPER JAMMED 1 Open the front cover by pulling up the center part 2 Release the back cover by pushing the green button 1 L You can also release the back cover by pushing in the green lever 2 3 Open the back cover 4 Remove the jammed recording paper 1 2 1 1 ...

Page 110: ... arrow until the ink film is tight 2 L Make sure that the ink film is wrapped around the blue core 3 at least once 6 Close the back cover securely by pushing down on the notched area at both ends 1 7 Close the front cover securely Correct 1 2 Tight 1 turn 3 Incorrect The ink film is not wrapped around the blue core Slack Crease Reverse 1 ...

Page 111: ...e recording paper was not fed into the unit properly The display will show the following CHECK PAPER Remove the recording paper and straighten Pull the tension plate forward 1 and insert the paper Push the tension plate back then press START to clear the message 10 5 Document jams sending 1 Open the front cover by pulling up the center part Remove the jammed document carefully 1 2 Close the front ...

Page 112: ... appear on the original document when sending or copying 1 Disconnect the power cord and the telephone line cord 2 Open the front cover by pulling up the center part 3 Clean the document feeder rollers 1 and rubber flap 2 with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroughly Clean the scanner glass 3 with a soft dry cloth Caution L Do not use paper products such as...

Page 113: ...ived document check whether there is dust on the thermal head Clean the thermal head to remove the dust 1 Disconnect the power cord and the telephone line cord 2 Open the front cover by pulling up the center part 3 Release the back cover by pushing the green button 1 L You can also release the back cover by pushing in the green lever 2 4 Open the back cover 2 1 ...

Page 114: ...h a cloth moistened with isopropyl rubbing alcohol and let it dry thoroughly Caution L To prevent a malfunction due to static electricity do not use a dry cloth and do not touch the thermal head directly 7 Reinstall the ink film and close the covers see steps 4 to 7 on page 14 8 Connect the power cord and the telephone line cord 1 1 ...

Page 115: ...ly after every 30 fax communications feature 22 on page 80 PRINTER TEST Allows you to check the print quality of your unit If the test print has a smudge or blurred points or lines clean the thermal head page 111 BROADCAST LIST Provides you with names and numbers which are stored in the broadcast memory page 56 CALLER ID LIST Keeps a record of the last 30 different callers to the base unit after s...

Page 116: ... kg 6 8 lb Power consumption Standby Approx 4 7 W Transmission Approx 12 W Reception Approx 50 W When receiving a 20 black document Copy Approx 50 W When copying a 20 black document Maximum Approx 135 W When copying a 100 black document Power supply 120 V AC 60 Hz Fax memory capacity 3 Transmission Approx 25 pages Reception Approx 28 pages Based on the ITU T No 1 Test Chart in standard resolution ...

Page 117: ...quality we recommend using long grained paper L Do not use paper of different types or thickness at the same time This may cause a paper jam L Avoid double sided printing L Do not use paper printed from this unit for double sided printing with other copiers or printers This may cause a paper jam L To avoid curling do not open paper packs until you are ready to use the paper Store unused paper in t...

Page 118: ...ouble is experienced with this equipment for repair or warranty information please contact a Factory Servicenter or other Authorized Servicer If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commissi...

Page 119: ...e separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should...

Page 120: ...ry In or Mail In Service For Carry In or Mail In Service in the United States call 1 800 HELP FAX 1 800 435 7329 For assistance in Puerto Rico call Panasonic Puerto Rico Inc 787 750 4300 or fax 787 768 2910 Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage The Limit...

Page 121: ...oting support Panasonic offers two value based cost effective solutions 1 Panasonic Continued Services 900 fee based support 1 900 FAX HELP 1 900 329 4357 This exceptional service is charged directly to your telephone bill at only 2 49 per minute 2 Panasonic Premier Service Club PPSC 1 800 435 7329 PPSC provides toll free troubleshooting support at only 7 99 for a one time sampler or 23 95 for a o...

Page 122: ...ase Parts and Accessories or make Customer Service and Literature requests by visiting our Web Site at http www panasonic com consumersupport or E mail us via consumer_fax us panasonic com Contact For in Limited Warranty programming and Troubleshooting Support Fax Advantage assistance and Service Location finder 1 800 HELP FAX 435 7329 For out of Limited Warranty technical and troubleshooting supp...

Page 123: ... AUTO ANSWER 83 80 Set default 83 A Accessories 9 A4 paper guide 16 Belt clip 19 Paper tray 16 Advanced features 80 AUTO ANSWER setting 27 83 Auto talk feature 37 88 B Basic features 79 Battery Charge 23 Installation 18 Replacement 18 Belt clip 19 Booster 35 Broadcast transmission 56 Button description Base unit 10 Handset 11 C Caller ID Calling back 45 Storing 48 Caller ID list 44 81 113 Caller I...

Page 124: ...g alert 82 Receiving faxes Automatically 59 Manually 58 Receiving reduction 81 Recording Greeting message 67 Memo message 72 Recording paper 17 115 Recording sound quality 82 90 Recording time Greeting 82 Incoming message 79 89 Redialing Base unit 37 54 56 Handset 36 Redial list 36 Registration 92 Remote operation 73 Remote operation ID 79 89 Reports Broadcast programming 113 Broadcast sending 57 ...

Page 125: ...12 Index 123 TAM ONLY mode 61 TEL mode 58 Toll saver 60 61 Transferring a call 50 69 V Voice enhancer 35 Voice menu 71 74 Voice time day stamp 69 Volume Base unit 29 Handset 28 W Wall mounting 22 ...

Page 126: ... utilizing the packing materials provided Damage due to improper or inadequate packing will be charged to you as an out of warranty cost If our 1 800 HELP FAX technicians determine that your unit may be an out of box failure 5 we will attempt to provide you with a factory new replacement unit6 You must ship a copy of your receipt with your original unit to verify that you purchased the unit within...

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