Panasonic KX-FC962FX Operating Instructions Manual Download

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12. Help

12 Help

12.1 Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following messages will be printed on
the sending and journal reports (page 39).

Message

Code

Cause & Solution

COMMUNICATION ERROR

40-42
46-72

A transmission or reception error occurred.
Try again or check with the other party.

43
44

A line problem occurred. Connect the
telephone line cord to a different jack and try
again.

An overseas transmission error occurred. Try
using the overseas mode (feature #23 on
page 64).

DOCUMENT JAMMED

-----

The document is jammed. Remove the
jammed document (page 96).

ERROR-NOT YOUR UNIT

54
59
70

A transmission or reception error occurred
because of a problem with the other party’s
fax machine. Check with the other party.

JUNK FAX PROH. REJECT

-----

The fax was rejected by the junk fax prohibitor
feature (page 50).

MEMORY FULL

-----

The memory is full of received documents
due to a lack of recording paper or a recording
paper jam. Install paper (page 9) or clear the
jammed paper (page 95).

NO DOCUMENT

-----

The document was not fed into the unit
properly. Re-insert it and try again.

OTHER FAX NOT RESPONDING

-----

The other party’s fax machine is busy or has
run out of recording paper. Try again.

The other party’s fax machine rings too many
times. Send the fax manually (page 39).

The other party’s machine is not a fax
machine. Check with the other party.

The number you dialled is not in service.

PRESSED THE STOP KEY

-----

L {

STOP

}

was pressed, and fax transmission or

reception was cancelled.

-----

Fax transmission or reception was
successful.

FC962FX-PFQX2294ZA-en.book Page 86 Friday, August 26, 2005 9:05 PM

Summary of Contents for KX-FC962FX

Page 1: ...fore using the unit and save for future reference This unit is compatible with Caller ID To use this feature you must subscribe to the appropriate service of your service provider Operating Instructions Model No KX FC962FX Thermal FAX with DECT ...

Page 2: ...ss handset phonebook 27 4 5 Base unit phonebook 29 4 6 One touch dial feature 30 4 7 Night mode 31 Caller ID 4 8 Caller ID service 33 4 9 Viewing and calling back using caller information 35 4 10 Editing a caller s telephone number before calling back 36 4 11 Erasing caller information 36 4 12 Storing caller information into the phonebook one touch dial 37 5 Fax Sending Faxes 5 1 Sending a fax man...

Page 3: ... Transferring calls Conference calls 80 10 5 Copying cordless handset phonebook items 82 11 Useful Information Useful Information 11 1 Available character entries for the cordless handset 83 11 2 Wall mounting the charger 85 12 Help Error Messages 12 1 Error messages Reports 86 12 2 Error messages Base unit display 87 Troubleshooting 12 3 When a function does not work check here 89 Jams 12 4 Recor...

Page 4: ...ase L Save the original carton and packing materials for future shipping and transportation of the unit No Item Quantity Notes 1 Telephone line cord 1 2 Handset 1 3 Handset cord 1 4 Paper stacker 1 5 Recording paper 10 metres long 1 6 Cordless handset 1 7 Rechargeable batteries 2 AAA R03 size 8 Battery cover 1 9 AC adaptor 1 Part number PQLV200CE 1 j Charger 1 k Operating instructions 1 1 2 3 4 5 ...

Page 5: ...other recording paper may affect print quality and or cause excessive wear to the thermal head Model No Item Specifications Usage KX A106 Standard thermal recording paper 1 216 mm 30 m roll with 25 mm core P03P Rechargeable batteries 2 rechargeable nickel metal hydride Ni MH batteries KX TCA121FX Additional cordless handset KX A272 DECT repeater ...

Page 6: ... 7 hours the batteries must be replaced We recommend the use of Panasonic batteries See page 5 for accessory information Important L Use only rechargeable batteries If you install non rechargeable batteries and start charging the batteries may leak electrolyte L Do not mix old and new batteries 1 Press the notch on the battery cover firmly and slide it in the direction of the arrow 2 Remove the ol...

Page 7: ...t remain connected at all times It is normal for the adaptor to feel warm during use L The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected 1 Paper stacker L The paper stacker will drop to a lower angle after inserting into the base unit L ...

Page 8: ...less handset is turned OFF it will be turned ON automatically when it is placed on the charger L If 7 flashes when you lift the cordless handset off the charger charge the batteries at least 15 minutes Battery life After your Panasonic batteries are fully charged you can expect the following performance Ni MH Batteries typical 700 mAh Note L Actual battery performance depends on a combination of h...

Page 9: ...r roll E Close the top cover securely by pushing down on both sides F Press FAX START to cut the paper Correct Incorrect 1 1 Note L If the paper is secured with glue or tape cut approximately 15 cm from the beginning of the roll before installing it L When the power cord is connected a message is printed each time the top cover is opened then closed If the recording paper is installed upside down ...

Page 10: ...ess FAX START To make a copy Press COPY L For further details to send a fax see page 39 For further details to make a copy see page 54 1 8 Fax receiving A Lift the handset or press SP PHONE to answer the call B To receive a fax document press FAX START L For further details see page 46 L You can select how you want the unit to receive calls according to your needs page 44 1 COPY FAX START FAX STAR...

Page 11: ...a long beep F To stop recording press STOP G Replace the handset L For further details see page 55 1 9 2 Listening to recorded messages The display will show the total number of recorded messages When the AUTO ANSWER indicator flashes Press PLAYBACK New messages will be played When the AUTO ANSWER indicator is ON Press PLAYBACK All messages will be played L For further details see page 56 A B STOP...

Page 12: ...13 Unplug this unit from power outlets and refer servicing to an authorised service centre when the following conditions occur A When the power cord is damaged or frayed B If liquid has been spilled into the unit C If the unit has been exposed to rain or water D If the unit does not work normally by following the operating instructions Adjust only controls covered by the operating instructions Imp...

Page 13: ...eneral household waste For proper treatment recovery and recycling please take these products to designated collection points where they will be accepted on a free of charge basis Alternatively in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product Disposing of this product correctly will help to save valuable resources and p...

Page 14: ... The unit should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C or greater than 35 C Damp basements should also be avoided Connection L If any other device is connected on the same line this unit may disturb the network condition of the device L If you use the unit with a computer and your internet provider ...

Page 15: ...page 30 31 37 H PLAYBACK L To play messages page 56 I AUTO ANSWER L To turn the auto answer setting ON OFF page 44 J Station keys L To use one touch dial feature page 30 K FAX START L To start sending or receiving a fax L COPY L To copy a document page 54 M MIC Microphone L The built in microphone N TONE L To change from pulse to tone temporarily during dialling when your line has rotary pulse ser...

Page 16: ...ily during dialling when your line has rotary pulse services G R Recall L To access special telephone services or for transferring extension calls H R Redial Pause L To redial one of the last 10 numbers dialled from the cordless handset page 24 L To insert a pause during dialling I ih Off Power L To turn power ON OFF page 18 L To hang up page 24 26 L To stop an operation or programming session L T...

Page 17: ...tings etc k Cordless handset is on an outside call o Call bar is ON page 73 u Answering system is on page 48 5 Battery strength page 8 VE Voice enhancer is set to high or low tone page 25 N Night mode is ON page 32 X Key lock is ON page 25 2 Cordless handset number The left icon shows cordless handset 2 example page 72 2 Base unit number The left icon shows base unit 2 example page 72 Line is bein...

Page 18: ...nger Setup then press 4 Select Ringer Volume then press 5 Press e or v repeatedly to select the desired volume 6 Press 7 Press ih Note L Alarms will sound and the cordless handset will ring for intercom calls and when paged even if the ringer is turned OFF Ring tone You can select one of 15 ring tones for outside calls and intercom calls page 72 Caller ID service users can also use a different rin...

Page 19: ... 63 Handset receiver volume While using the handset press A or B Speaker volume While using the speakerphone press A or B Answering machine volume While listening to messages press A or B Initial Programming 3 7 Dialling mode If you cannot dial page 24 39 change this setting depending on your telephone line service 3 7 1 With the cordless handset 1 Press j OK 2 Select Base Unit Setup then press 3 ...

Page 20: ...t Handset Setup then press 3 Select Time Settings then press 4 Select Set Date Time then press L The cursor will appear on the display 5 Enter the current date month year by selecting 2 digits for each Example 10 August 2005 Press 1 0 0 8 0 5 6 Enter the current hour minute by selecting 2 digits for each Press repeatedly to select AM PM or 24 hour time entry L When neither AM nor PM are displayed ...

Page 21: ...he incorrect number and make the correction 3 9 Your logo Your logo will be printed on the top of each page sent from your unit The logo can be your name or the name of your company 1 Press MENU SYSTEM SETUP PRESS 2 Press or repeatedly to display the following YOUR LOGO PRESS SET 3 Press SET L The cursor will appear on the display LOGO 4 Enter your logo up to 30 characters See the following charac...

Page 22: ...ve the cursor to the incorrect character 2 Press STOP L To erase all characters press and hold STOP 3 Enter the correct character To select characters using A or B Instead of pressing the dial keys you can select characters using A or B 1 Press B repeatedly to display the desired character Characters will be displayed in the following order 1 Uppercase letters 2 Number 3 Symbol 4 Lowercase letters...

Page 23: ...L The cursor will appear on the display NO 4 Enter your fax number up to 20 digits Example NO 1234567 5 Press SET L The next feature will be displayed 6 Press MENU Note L The button enters a and the button enters a space Example 234 5678 Press 2 3 4 5 6 7 8 To correct a mistake 1 Press or to move the cursor to the incorrect number 2 Press STOP L To erase all numbers press and hold STOP 3 Enter the...

Page 24: ...rs dialled from the cordless handset are stored in the redial list 1 Press R L The last number dialled will be displayed 2 Press e or v repeatedly to select the desired number L To exit the list press ih 3 Press C or s L If s is pressed the unit will redial automatically if the other party s line is engaged To edit a number in the redial list before calling it 1 Press R 2 Press e or v repeatedly t...

Page 25: ...he handset or press SP PHONE 2 Dial the telephone number 3 When finished talking replace the handset or press SP PHONE Speakerphone operation L For best performance please note the following Talk into MIC microphone Use the speakerphone in a quiet environment Speak alternately with the caller If you or the other party have difficulty hearing each other press A or B repeatedly to adjust the speaker...

Page 26: ... When finished talking replace the handset or press SP PHONE Recording 4 3 Recording a telephone conversation You can record a telephone conversation Recorded conversations are treated as new messages To listen to the recorded conversation see page 56 57 Note L There may be legal restrictions on recording two way telephone conversations Inform the other party that the conversation is being recorde...

Page 27: ...Memory Full will be displayed Erase unnecessary items page 28 To correct a mistake 1 Press or to move the cursor to the incorrect character number 2 Press C T L To erase all characters numbers press and hold C T 3 Enter the correct character number 4 4 2 Categories Categories can help you find items in the cordless handset phonebook quickly and easily When adding an item to the cordless handset ph...

Page 28: ... step 6 5 Edit the name For further details see the storing procedure on page 27 6 Press j OK L If you do not need to edit the telephone number skip to step 8 7 Edit the telephone number For further details see the storing procedure on page 27 8 Press j OK 9 Select the desired category for the item then press 10 Select Save then press L To edit other items repeat steps 2 to 10 11 Press ih 4 4 5 Er...

Page 29: ...ing the phonebook Before using this feature store the desired names and telephone numbers in the base unit phonebook page 29 1 Press 2 Press A or B repeatedly to display the desired item 3 Lift the handset or press SP PHONE L The base unit will start dialling automatically To search for a name by initial Example LISA 1 Press 2 Press A or B to enter the phonebook 3 Press 5 repeatedly to display any...

Page 30: ...ial key number then press L When the dial key is already used as a one touch dial key is displayed next to the dial key number If you select this dial key Overwrite is displayed You can overwrite the previous assignment if necessary L If you do not wish to overwrite select Go Back 6 Select Save then press 7 Press ih To make a call using a one touch dial key 1 Press and hold the desired one touch d...

Page 31: ...peatedly to display the desired item 3 Press MENU 4 Press L If you do not need to edit the name skip to step 6 5 Edit the name For further details see the storing procedure on page 30 6 Press SET L If you do not need to edit the telephone number skip to step 8 7 Edit the telephone number For further details see the storing procedure on page 30 8 Press SET Erasing a stored item 1 Press 2 Press A or...

Page 32: ...ering the time 8 Press j OK 9 Press ih Setting the ring delay for night mode This setting allows the cordless handset to ring during night mode if the caller waits long enough After the selected delay time has passed the cordless handset will ring If you select No Ringing the cordless handset will not ring during night mode 1 Press j OK 2 Select Handset Setup then press 3 Select Ringer Setup then ...

Page 33: ...vice Important L This unit is designed in accordance with the ETS European Telecommunication Standard and only supports the basic CLIP Calling Line Identification Presentation features L This unit will only display the caller s telephone number and name L This unit will not support future additional telephone services L Depending on the service of the local telephone company the date time of the c...

Page 34: ... hold Please consult your service provider for details of this service Note L The second caller s information will not be displayed when the base unit is in use or another telephone on the same line is in use Category features for cordless handset phonebook Categories can help you identify who is calling by using different ring tones for different categories of callers When adding an item to the c...

Page 35: ... the base unit The display will show the number of new calls in standby mode Example 10 CALLS 10 59 00 1 Press CALLER ID L The most recent call is displayed 2 Press B to search from the recently received caller information L If you press A the display order will be reversed 3 Lift the handset or press SP PHONE to return the call L The unit will start dialling automatically L To send a fax insert t...

Page 36: ...end a fax insert the document FACE DOWN and press FAX START Note L The edited telephone number will not be saved as caller information To store it into the base unit phonebook see page 38 To correct a mistake 1 Press or to move the cursor to the incorrect number 2 Press STOP to delete the number 3 Enter the correct number To delete a number Press or to move the cursor to the number you want to del...

Page 37: ...oes not include a telephone number 4 12 1 Into the cordless handset phonebook 1 Press j OK 2 Select Caller List then press 3 Press e or v repeatedly to display the desired item then press j OK 4 Select Add Phonebook then press L If you do not need to edit the name skip to step 6 5 If a name is required enter up to 16 characters for the name page 83 6 Press j OK L If the number requires editing see...

Page 38: ...ial 1 Press CALLER ID 2 Press A or B repeatedly to display the desired item 3 Press MENU 4 Select a station key For station 1 Press station 1 press A or B repeatedly to select DIAL MODE then press SET For stations 2 5 Press the desired station key For stations 6 10 Press LOWER then press the desired station key L If you do not need to edit the name skip to step 6 5 If a name is required enter up t...

Page 39: ... PHOTO settings will increase transmission time L If the resolution setting is changed during feeding it will be effective from the next page To redial the last number 1 Press REDIAL PAUSE 2 Press FAX START L If the line is busy the unit will automatically redial the number up to 5 times L To cancel redialling press STOP To send more than 10 pages at a time Insert the first 10 pages of the documen...

Page 40: ...y Chemically treated paper such as carbon or carbonless duplicating paper Electrostatically charged paper Badly curled creased or torn paper Paper with a coated surface Paper with a faint image Paper with printing on the opposite side that can be seen through the other side such as newsprint L Check that ink paste or correction fluid has dried completely L To send a document with a width of less t...

Page 41: ...atedly to select the desired resolution page 39 4 Enter the fax number Using one touch dial For stations 1 5 Press the desired station key For stations 6 10 Press LOWER then press the desired station key Using base unit phonebook Press then A or B repeatedly to display the desired item and press FAX START Fax auto redial If the line is busy or if there is no answer the unit will automatically redi...

Page 42: ...t this step up to 20 items L If you program the wrong item press STOP to erase the item 6 Press SET 7 Press STOP Note L Confirm the stored items by printing a broadcast programming list page 99 5 4 2 Adding a new item into the broadcast memory After initial programming you can add new items up to a combined total of 20 1 Press 2 Press A or B repeatedly to display BROADCAST 3 Press MENU 4 Press 5 P...

Page 43: ...ent to a one time group of parties You can also select a one time group of parties to send the same document to After transmission this group will be deleted 1 Insert the document 2 Press 3 Press A or B repeatedly to display ONE TIME BROAD 4 Press SET to start programming the parties you want to send the document to 5 Program items Using stations 2 5 Press the desired station key Using stations 6 ...

Page 44: ... AUTO ANSWER repeatedly How phone calls and faxes are received If the call is a phone call the fax machine will record the caller s message automatically If a fax calling tone is detected the fax machine will receive the fax automatically 5 6 2 Use only as a fax FAX ONLY mode Your situation You have a separate telephone line just for faxes Setup Set the fax machine to FAX ONLY mode page 49 by pres...

Page 45: ...ge 47 by pressing AUTO ANSWER repeatedly L The AUTO ANSWER indicator on the base unit turns OFF and u disappears from the cordless handset display Note L Make sure feature 73 is set to TEL FAX beforehand page 66 How phone calls and faxes are received If the call is a phone call the fax machine will ring If a fax calling tone is detected the fax machine will receive the fax automatically without ri...

Page 46: ...ft the cordless handset and press C or s to answer the call 2 When document reception is required a fax calling tone slow beep is heard or no sound is heard press j OK 3 Select Fax Start then press 4 Press ih or place the cordless handset on the charger Note L To receive fax documents using the cordless handset make sure remote fax activation is turned ON beforehand feature 41 on page 65 The defau...

Page 47: ...l and try to detect a fax calling tone When a fax calling tone is detected The unit receives the fax automatically without ringing When a fax calling tone is not detected A The unit will ring You may answer the call L Callers will hear a ring back tone different from the one generated by the telephone company L An extension telephone if connected to the same line will not ring at this time To answ...

Page 48: ...n press 3 Select Answer On then press 4 Press ih Note L Make sure feature 77 is set to TAM FAX beforehand page 67 How phone calls and faxes are received When receiving calls the unit works as an answering machine and or fax L If the call is a phone call the unit will record the caller s message automatically L If a fax calling tone is detected the unit will receive the fax automatically Receiving ...

Page 49: ...alk to the caller L The code can be changed in feature 49 on page 65 5 9 2 Activating FAX ONLY mode 1 Make sure feature 77 is set to FAX ONLY beforehand page 67 2 Press AUTO ANSWER repeatedly to display the following FAX ONLY MODE L The AUTO ANSWER indicator on the base unit turns ON and u appears on the cordless handset display How faxes are received When receiving calls the unit will automatical...

Page 50: ...s If you subscribe to Caller ID service this feature prevents fax reception from calls that do not show caller information Additionally the fax machine will not accept faxes originating from numbers that match a programmable junk fax prohibitor list Important L This feature does not work when manual reception is performed 5 11 1 Activating the junk fax prohibitor 1 Press MENU repeatedly to display...

Page 51: ...he items on the list 5 Press MENU to exit the program To print the junk fax prohibitor list 1 Press MENU repeatedly to display JUNK FAX PROH 2 Press repeatedly to display JUNK LIST PRINT 3 Press SET 4 Press MENU to exit the list To erase an item from the junk fax prohibitor list 1 Press MENU repeatedly to display JUNK FAX PROH 2 Press repeatedly to display JUNK LIST DISP 3 Press SET 4 Press A or B...

Page 52: ...U 2 Press then 3 1 3 Press A or B to select ON 4 Press SET 5 Press MENU to exit the program How to receive calls If the incoming call is for the fax number the fax machine will ring with the assigned ring pattern and automatically start fax reception If the incoming call is for the phone number the fax machine will keep on ringing 6 3 Using three or more phone numbers in a single telephone line Yo...

Page 53: ...N page 52 2 Press MENU 3 Press then 3 2 4 Press A or B repeatedly to select the ring pattern assigned for fax A Standard ring one long ring B Double ring two short rings C Triple ring short long short rings D Other triple ring short short long rings B D default setting For the ring pattern of B C and D 5 Press SET 6 Press MENU to exit the program ...

Page 54: ...copying Note L When you copy a multiple page document which is longer than A4 size paper approx 300 mm we recommend you insert one page at a time L Any document which can be sent as a fax can also be copied page 40 L The copied recording paper comes out somewhat longer than the document size To select the resolution Select the desired resolution according to the type of document FINE For printed o...

Page 55: ...e will be deleted The pre recorded greeting message will be played when a call is received To check the greeting message 1 Press MENU 2 Press then 5 5 3 Press A or B to select CHECK 4 Press SET L The unit will play the greeting message 5 Press MENU 8 1 1 Erasing your recorded greeting message 1 Press MENU 2 Press then 5 5 3 Press A or B to select ERASE 4 Press SET 5 Press MENU Note L If you erase ...

Page 56: ...ng and remain displayed If you press PLAYBACK at this time all recorded messages will be played Note L The total recording time of all messages incoming and recorded conversation is about 15 minutes A maximum of 50 messages can be recorded If messages are recorded in noisy environment the actual recording time may be less To repeat a message Press while listening to the message L If you press with...

Page 57: ...messages the AUTO ANSWER indicator on the base unit flashes the total number of new messages is displayed the base unit beeps slowly if the message alert feature page 59 has been turned on 1 Press j OK 2 Select Answer System then press 3 Select Play New Msg or Play All Msg then press Note L To adjust the speaker volume during playback press e or v repeatedly L After playing back all of the new mes...

Page 58: ...listening to your messages remotely After you store your remote access code remote operation is possible 1 Press j OK 2 Select Answer System then press 3 Select Settings then press 4 Select Remote Code then press 5 To turn on remote operation enter a 3 digit remote access code L To turn off remote operation press 6 Press j OK 7 Press ih Note L You can also program this feature with the base unit f...

Page 59: ...ram this feature with the base unit feature 10 on page 63 Turning call screening on off While a caller is leaving a message you can screen the call through the cordless handset speaker 1 Press j OK 2 Select Answer System then press 3 Select Settings then press 4 Select Call Screening then press 5 Select On or Off then press 6 Press ih Note L You can also program this feature with the base unit fea...

Page 60: ... During playback L The current message is repeated L If pressed within 5 seconds of playback the previous message will be played 2 Skip During playback L The current message is skipped The next message is played 4 New message playback L New messages are played back 5 All message playback L All messages are played back 7 Record greeting message L Speak after the long beep and press 9 to stop the op...

Page 61: ...ve an additional message 1 Wait about 10 seconds 2 Leave a message after the beep Note L If you do not enter a remote command key within 10 seconds after the last operation the unit will ask you to leave a marker message 8 5 Pager call This feature allows your unit to call your pager when your unit receives an incoming voice message 1 Press MENU 2 Press then 7 0 3 Press A or B repeatedly to select...

Page 62: ...elect the feature you wish to program Press or repeatedly to display the desired feature L The current setting of the feature will be displayed 5 Press A or B repeatedly to display the desired setting L This step may be slightly different depending on the feature 6 Press SET L The setting you selected is set and the next feature will be displayed 7 To exit programming press MENU at any time To pro...

Page 63: ...fault 3 4 5 6 7 or AUTO See page 48 for details Note L Set feature 77 to TAM FAX page 67 beforehand Code 10 Changing the maximum recording time for incoming messages RECORDING TIME 3 MINUTES 1 MINUTE Up to 1 minute 3 MINUTES default Up to 3 minutes GREET ONLY The unit plays the greeting message but does not record caller messages Code 11 Setting the remote operation ID REMOTE TAM ID ID A 3 digit r...

Page 64: ...cument 2 If necessary press A or B repeatedly to select the desired resolution page 39 3 Press MENU 4 Press then 2 5 5 Press A or B repeatedly to select ON 6 Press SET 7 Enter the fax number 8 Press SET 9 Enter the transmission start time L If you select 12 hour time entry when you set the date and time page 20 press repeatedly to select AM or PM L If you selected 24 hour time entry when you set t...

Page 65: ...Press SET 5 Enter your code 2 to 4 digits using the dial keys 0 9 and L The default code is 9 L Do not enter 0000 L This activation code will be required when receiving faxes using an extension telephone page 46 6 Press SET 7 Press MENU Code 42 Setting the message alert MESSAGE ALERT OFF To alert you when a new voice message is recorded The unit beeps slowly until you listen to the recorded messag...

Page 66: ...e unit s speaker when the unit answers a call and records a message ON default You can screen the greeting message and an incoming call OFF Deactivates this feature Code 70 Calling your pager PAGER CALL OFF See page 61 for details Code 72 Setting recall time RECALL TIME 600msec The flash time depends on your telephone exchange or host PBX 80msec 80 msec 90msec 90 msec 100msec 100 msec 110msec 110 ...

Page 67: ...gain 9 4 Direct commands for programming features You can also select the desired setting by directly entering the program code and a 2 digit number and direct command For more details on the features see page 63 to page 67 1 Press MENU 2 Press and the 2 digit code number 3 Press the desired direct command to display the desired setting L This step may be slightly different depending on the featur...

Page 68: ...ge 64 for details 2 6 Automatic caller information list 1 ON 2 OFF default 2 8 Call bar 1 ON 2 OFF default L The base unit PIN is required to turn call bar ON OFF 3 1 Distinctive ring 1 ON 2 OFF default 3 2 Ring pattern 1 A 2 B 3 C 4 D 5 B D default 3 5 Night mode L See page 32 for details 3 6 Receiving reduction 1 ON default 2 OFF 3 9 Display contrast 1 NORMAL default 2 DARKER 4 1 Fax activation ...

Page 69: ...0msec 3 110msec 4 160msec 5 200msec 6 250msec 7 300msec 8 400msec 9 600msec default 700msec 900msec 7 3 Manual receive mode 1 TEL default 2 TEL FAX 7 6 Connecting tone 1 ON default 2 OFF 7 7 Auto answer 1 TAM FAX default 2 FAX ONLY 7 8 TEL FAX ring setting 1 1 2 2 default 3 3 4 4 5 5 6 6 7 7 8 8 9 9 8 0 Set default 1 YES 2 NO L If you select YES press SET 2 times ...

Page 70: ... 32 Ring Delay 60 sec page 32 Select Category page 32 Display Setup Standby Display Off page 72 Select Language English page 73 Contrast Level 3 page 73 Call Options Call Bar page 73 Auto Talk Off page 73 Registration Register H set page 77 Select Base Auto page 78 Other Options Handset PIN 0000 page 73 Keytones On page 73 Reset Handset page 74 Menu Sub menu Sub menu 2 Default setting Page Call Op...

Page 71: ...9 Programmable Features 71 Note L Up to 3 menu items can be displayed at a time To select a menu item not shown on the current page scroll up or down by pressing the navigator key e or v respectively ...

Page 72: ...e ringer is turned OFF L If you select Once the setting will be changed to Off after the alarm sounds 9 5 3 Ringer options Changing ring tones You can choose the ring tone used by the cordless handset Ext Ringtone Selects the ring tone for outside calls Int Ringtone Selects the ring tone for intercom calls 1 Press j OK 2 Select Handset Setup then press 3 Select Ringer Setup then press 4 Select the...

Page 73: ...ss 7 Press ih Note L When call bar is turned on o is displayed Setting auto talk When this feature is turned ON you can answer calls simply by lifting the cordless handset off the charger You do not need to press C 1 Press j OK 2 Select Handset Setup then press 3 Select Call Options then press 4 Select Auto Talk then press 5 Select On or Off default then press 6 Press ih 9 5 6 Other options Changi...

Page 74: ...mable functions using the base unit PIN Helpful hints L To exit programming press ih at any time 9 5 8 Call Options Changing the recall time Change the recall time of the cordless handset if necessary depending on the requirements of your service provider or PBX 1 Press j OK 2 Select Base Unit Setup then press 3 Enter 0000 default base unit PIN L If you changed the PIN enter it page 75 4 Select Ca...

Page 75: ...hing numbers indicate call restriction is turned ON for the corresponding cordless handset L To turn call restriction OFF for a cordless handset press the number again The number will stop flashing 7 Press j OK 8 Select a memory location then press L If the memory location already contains a restricted number the number is displayed 9 Enter the phone number or area code to be restricted up to 8 di...

Page 76: ...ming that uses the base unit PIN will be reset page 70 1 Press j OK 2 Select Base Unit Setup then press 3 Enter 0000 default base unit PIN L If you changed the PIN enter it page 75 4 Select Other Options then press 5 Select Reset Base then press 6 Select Yes then press 7 Press ih Note L The repeater mode will be retained page 78 ...

Page 77: ... cell Note L Calls will be disconnected when the cordless handset moves from one radio cell to another L Intercom calls and call transfers are only possible between cordless handsets in the same radio cell 10 2 Registering a cordless handset to a base unit The included cordless handset and base unit are preregistered After purchasing an additional cordless handset register it to the base unit Ensu...

Page 78: ...unit are displayed 6 Select the cordless handset s you want to cancel by pressing the desired cordless handset number L The selected cordless handset number s will flash L To cancel a selected cordless handset number press the number again The number will stop flashing 7 Press j OK 8 Select Yes then press 10 2 3 Cancelling a base unit A cordless handset can cancel a base unit that it is registered...

Page 79: ... Between cordless handsets Example When cordless handset 1 calls cordless handset 2 1 Cordless handset 1 Press INT and 2 desired cordless handset number L The cordless handset 2 will ring 2 Cordless handset 2 Press C or s to answer 3 When finished talking press ih 10 3 2 Between a cordless handset and the base unit Example When cordless handset 1 calls the base unit 1 Cordless handset 1 Press INT ...

Page 80: ... the base unit user ask the base unit user to decrease the speaker volume by pressing B 10 4 Transferring calls Conference calls Outside calls can be transferred to the base unit or to a cordless handset 2 people can have a conference call with an outside party 10 4 1 From a cordless handset to the base unit Example When cordless handset 1 transfers a call to the base unit 1 Cordless handset 1 Dur...

Page 81: ...r After step 1 press SP PHONE or replace the handset If the transferred call is not answered within 60 seconds the base unit will ring again Press INTERCOM to return to the outside call 10 4 3 Between cordless handsets Example When cordless handset 1 transfers a call to cordless handset 2 1 Cordless handset 1 During an outside call press INT and 2 desired cordless handset number L The outside call...

Page 82: ...item select Yes then press Find the desired item then press L To finish copying select No then press 5 Press ih Copying all stored items 1 Press k then press j OK 2 Select Copy All then press 3 Enter the cordless handset number you wish to send the items to L When all items have been copied Completed is displayed 4 Press ih Note L If the other cordless handset the receiver is not in standby mode F...

Page 83: ... the character entry screen Press or to move the cursor Press dial keys to enter characters and numbers Press C T to erase the character or number highlighted by the cursor Press and hold C T to erase all characters or numbers Press to switch between uppercase and lowercase To enter another character located on the same dial key press to move the cursor to the next space then press the appropriate...

Page 84: ...11 Useful Information 84 L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P ...

Page 85: ... screws 1 into the wall using the wall template as a guide then mount the charger securely on the screws L Fasten the AC adaptor cord around the hooks 2 to prevent it from being disconnected Note L Make sure the screws are securely fastened to the wall Wall template for charger 25 mm 2 1 25 mm ...

Page 86: ...red because of a problem with the other party s fax machine Check with the other party JUNK FAX PROH REJECT L The fax was rejected by the junk fax prohibitor feature page 50 MEMORY FULL L The memory is full of received documents due to a lack of recording paper or a recording paper jam Install paper page 9 or clear the jammed paper page 95 NO DOCUMENT L The document was not fed into the unit prope...

Page 87: ...n memory See the other displayed message instructions to print out the document For fax memory capacity see page 100 FAX MEMORY FULL L The memory is full of received documents due to a lack of recording paper or a recording paper jam Install paper page 9 or clear the jammed paper page 95 L When performing broadcast transmission the document being stored exceeded the memory capacity of the unit Sen...

Page 88: ...ing wrong with the unit and the base unit will not work Contact our service personnel SYSTEM IS BUSY L The system is busy Replace the handset or stop using speakerphone then try again TRANSMIT ERROR L A transmission error occurred Try again UNIT OVERHEATED L The unit is too hot Stop using the unit for a while and let the unit cool down Display Cause Solution ...

Page 89: ...lls L The dialling mode setting may be wrong Change the setting page 19 The unit does not ring L The night mode feature is turned ON Turn it OFF page 32 32 L The ringer volume is turned OFF Adjust it page 18 Problem Cause Solution The other party complains they only hear a fax tone and cannot talk L FAX ONLY mode is set Tell the other party the number is only used for faxes L Change the receiving ...

Page 90: ...ted properly L The cordless handset has not been registered to the base unit Register the cordless handset page 77 L Re install the batteries page 6 and fully charge them The cordless handset display is blank L The cordless handset is not turned ON Turn the power ON page 18 The cordless handset will not turn ON L Make sure that the batteries are installed correctly page 6 L Fully charge the batter...

Page 91: ...ently while it is in use L Fully charge the batteries page 8 I fully charged the batteries but 7 still flashes L Clean the charge contacts and charge again page 8 L It is time to replace the batteries page 6 I cannot receive documents using the cordless handset L The memory is full of received documents due to a lack of recording paper or a recording paper jam Install paper page 9 or clear the jam...

Page 92: ...e lines or smudges appear on their received document L The scanner glass white plate or rollers are dirty with correction fluid etc Clean them page 96 Please do not insert a document before correction fluid has dried completely Problem Cause Solution I cannot receive documents L The memory is full of received documents due to a lack of recording paper or a recording paper jam Install paper page 9 ...

Page 93: ...en an extension telephone is connected I cannot receive documents by pressing 9 L You must set remote fax activation to ON feature 41 on page 65 beforehand L Press 9 firmly L The memory is full of received documents due to a lack of recording paper or a recording paper jam Install paper page 9 or clear the jammed paper page 95 Problem Cause Solution The unit will not make a copy L You cannot make ...

Page 94: ...rate the answering machine with the cordless handset L Another user is using the answering machine accessing the Caller ID list or on an outside call Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The cordless handset is too far from the base unit Move closer I cannot retrieve recorded messages from a remote location L Activate the remote operatio...

Page 95: ...p cover release button 1 2 Pull the cutter release lever 1 forward L The paper cutter will be released 3 Remove the recording paper 4 Cut off the wrinkled portion 5 Install the recording paper and close the top cover securely by pushing down on both sides see page 9 for details 1 1 ...

Page 96: ...uments frequently misfeed Smudges or black white lines appear on the document when sending or copying 1 Disconnect the power cord and the telephone line cord 2 Open the top cover by pressing the top cover release button 1 3 Clean the document feeder rollers 1 and rubber flap 2 with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroughly Clean the white plate 3 and scanner...

Page 97: ... Disconnect the power cord and the telephone line cord 2 Open the top cover by pressing the top cover release button 1 and remove the recording paper 3 Clean the thermal head 1 with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroughly Caution L To prevent a malfunction due to static electricity do not use a dry cloth and do not touch the thermal head directly 4 Connect...

Page 98: ...12 Help 98 5 Install the recording paper and close the top cover securely by pushing down on both sides see page 9 for details ...

Page 99: ... printed automatically after every 30 fax communications feature 22 on page 64 PRINTER TEST allows you to check the print quality of your unit If the test print has a smudge or blurred points or lines clean the thermal head page 97 BROADCAST LIST provides you with names and numbers which are stored in the broadcast memory page 42 CALLER ID LIST keeps records of the last 30 callers after subscribin...

Page 100: ... 8 kg Power consumption Standby Approx 2 0 W Transmission Approx 13 W Reception Approx 30 W When receiving a 20 black document Copy Approx 35 W When copying a 20 black document Maximum Approx 110 W When copying a 100 black document Power supply 220 V 240 V AC 50 60 Hz Fax memory capacity 3 Approx 28 pages of memory transmission reception Based on the ITU T No 1 Test Chart in standard resolution wi...

Page 101: ...annels 120 Duplex Channels Frequency range 1 88 GHz to 1 9 GHz Duplex procedure TDMA Time Division Multiple Access Channel spacing 1 728 kHz Bit rate 1 152 kbit s Modulation GFSK RF transmission power Approx 250 mW Operating environment 5 C 40 C 20 80 RH Relative Humidity Dimensions Approx height 148 mm width 48 mm depth 32 mm Mass Weight Approx 130 g Operating environment 5 C 35 C 20 80 RH Relati...

Page 102: ...nformation 102 User record 13 3 User record For your future reference Attach your sales receipt here Date of purchase Serial number found on the rear of the unit Dealer s name and address Dealer s telephone number ...

Page 103: ... ring setting 67 80 Set default 67 A Accessories 4 Advanced features 64 Auto answer setting 67 Auto disconnection 65 Auto talk feature 26 73 B Base unit Additional base units 77 Cancelling 78 PIN 75 Selecting 78 Base unit phonebook Editing 29 Erasing 29 Making a phone call 29 Sending faxes 41 Storing 29 Basic features 63 Battery Charge 8 Installation 6 Life 8 Replacement 6 Broadcast transmission 4...

Page 104: ...ss handset 73 Polling 50 Power failure 94 Power ON OFF Cordless handset 18 Print contrast 66 Programming Base unit 62 Cordless handset 70 R Recall 74 Recall time 66 74 Receiving faxes Automatically 48 Manually 46 Receiving reduction 65 Recording Memo message 58 Telephone conversation 26 Recording paper 9 Recording time for TAM FAX greeting message 55 66 Redialling Base unit 25 39 41 Cordless hands...

Page 105: ...5 Storing Broadcast 42 One touch dial 30 Phonebook 27 29 T TAM FAX mode 44 48 TEL FAX mode 45 47 TEL mode 44 46 Transferring calls 80 V Voice enhancer 25 Volume Base unit 19 Cordless handset 18 W Wall mounting 85 ...

Page 106: ...106 Notes ...

Page 107: ...107 Notes ...

Page 108: ...pe a Division of Panasonic Marketing Europe GmbH Panasonic Testing Centre Winsbergring 15 22525 Hamburg Germany Manufacturer Panasonic Communications Malaysia Sdn Bhd PLO No 1 Kawasan Perindustrian Senai KB No 104 81400 Senai Negeri Johor Darul Ta zim Malaysia Global web site http www panasonic co jp global Copyright L This material is copyrighted by Panasonic Communications Co Ltd and may be repr...

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Panasonic KX-FC962FX, Operating Instructions Manual

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