Panasonic i-Pro WV-SP302 Operating Instructions Manual Download

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• This may occur due to the display adapter and driver

combination.

When this has occurred, first update the driver of the

display adapter to the latest version.

If updating the driver does not solve the problem,

adjust the hardware acceleration as follows.

The following are descriptions for when Windows XP

is installed on the PC in use.

(1) Right-click on the desktop and select "Properties"

from the displayed pop-up menu.

(2) Select "Settings" from "Display Properties", and

then click the [Advanced] button.

(3) Click the [Troubleshoot] tab and disable the

DirectDraw acceleration by adjusting the level of
"Hardware acceleration".

–

When displaying H.264 (or
MPEG-4) images on two or
more web browser win-
dows, images from two or
more cameras are displayed
in sequence on a single
browser window.

Reference

pages

Cause/solution

Symptom

Summary of Contents for i-Pro WV-SP302

Page 1: ... some descriptions in this manual Operating Instructions Network Camera Model No WV SP300 Series WV SF330 Series Lens is optional for WV SP300 Series WV SP306 WV SF336 WV SF336 WV SP306 This manual covers the models WV SP300 Series WV SP306 WV SP305 WV SP302 WV SP306E WV SP305E WV SP302E and WV SF330 Series WV SF336 WV SF335 WV SF332 WV SF336E WV SF335E WV SF332E ...

Page 2: ... relating to images focus and the privacy zone Image Privacy 49 Configure the settings relating to audio Audio 57 Configure the multi screen settings Multi screen 59 Configure the alarm settings Alarm 60 Configure the settings relating to the alarm action Alarm 60 Configure the settings relating to the alarm image Alarm 61 Configure the settings relating to H 264 recording Alarm 62 Configure the s...

Page 3: ...the camera Maintenance 87 Check the system log System log 87 Upgrade the firmware Upgrade 88 Reset the settings Reboot the camera Default reset 89 Viewing Help 90 Displaying the Help screen 90 About the displayed system log 91 Troubleshooting 93 Directory structure of drive B 101 ...

Page 4: ...in these operating instructions show the case of NTSC model About notations The following notations are used when describing the functions limited for specified models The functions without the notations are supported by all models SP306 The functions with this notation are available when using the model WV SP306 SP305 The functions with this notation are available when using the model WV SP305 SP...

Page 5: ...d directly from the camera or by double clicking nwcv4setup exe on the CD ROM provided and then following the on screen instructions Important The default setting of Automatic installation of Viewer software is On Follow the instructions on page 99 when the message is dis played on the information bar of the browser When the Live page is displayed for the first time the install wiz ard of the Acti...

Page 6: ...nter key on the keyboard The Live page will be displayed Refer to page 8 for further information about the Live page When On is selected for User auth the authentica tion window will be displayed before displaying live images for the user name and password entries The default user name and password are as follows User name admin Password 12345 Step 1 Start up the web browser Step 2 Enter the IP ad...

Page 7: ...o subsequently attempt to access When Multicast is selected for Transmission type of H 264 or MPEG 4 only the first user who accessed to monitor H 264 or MPEG 4 images will be included in the maximum number The second and subsequent users who are monitoring H 264 or MPEG 4 images will not be included in the maximum num ber When On is selected for H 264 transmission or MPEG 4 transmission pages 42 ...

Page 8: ...will turn green and JPEG image will be dis played t Image capture size buttons These buttons will be displayed only when a JPEG image is displayed VGA button The letters VGA will turn green and images in the main area will be displayed in VGA size QVGA button The letters QVGA will turn green and images in the main area will be displayed in QVGA size 1280x960 button SP306 SP305 SF336 SF335 The lett...

Page 9: ...2 for descriptions of how to manually record images on the SD memo ry card 0 Log button 1 List button will become available only when On is selected for Save logs on the setup menu Page 37 When this button is clicked the log list will be dis played and images saved on the SD memory card can be played Refer to page 16 for further information about the log list and for how to play images on the SD m...

Page 10: ...u Page 57 Actual volume level will change in three steps even though the volume cursor can be adjusted minutely 7 SD recording status indicator The status of the SD recording can be checked with this indicator When the SD recording starts the SD recording sta tus indicator will light red It will go off when the SD recording stops This indicator will be displayed only when Manual is selected for Sa...

Page 11: ...r mation about the compatible PTZ cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable When displaying the image on a multi screen and 16 9 is selected for Aspect ratio the image will b...

Page 12: ...D recording window will open Step 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red while images are being recorded on the SD memory card The save interval frame rate can be configured on the SD memory card tab of the Basic page Page 28 Step 4 Click the Stop button to stop saving images on the SD memory card Step 5 Click the C...

Page 13: ...d on the SD memory card The settings to save images on the SD memory card can be configured on the SD memory card tab of the Basic page and the Alarm tab of the Alarm page Page 60 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated in advance The settings required to transmit an alarm image to a server can be configured in...

Page 14: ...work traffic the number of the transmitted images may not reach the set number of imag es to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card Transmit images at a designated interval or period FTP periodic image trans mission Images can be transmitted at a designated interval or period To transmit images at a desi...

Page 15: ...on the SD memory card can be obtained from the SD memory card tab of the Basic page Page 28 To use the SD memory recording function featured in Panasonic s network disk recorder select Off for FTP peri odic image transmission page 83 and FTP error for Save trigger page 29 We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occur rence in files saved...

Page 16: ...6 Step 2 Click the List button The log list will be displayed in a newly opened win dow log list window Important Only a single user can operate the log list window Other users cannot access the log list window Note When Not use is selected for SD memory card the Manual log list and the FTP trans error log list will not be displayed When H 264 is selected for Recording format of the SD memory card...

Page 17: ... 26 time and date of alarm occurrence will be displayed in 24 hour format The recording timing of logs are as follows Alarm log Alarm occurrence time and date will be filed as a log Manual log Time and date when recording of images onto the SD memory card started will be filed as a log When JPEG recording are per formed sequentially logs will be filed every one hour FTP trans error log Logs will b...

Page 18: ...isplayed in a image capture size of 640x360 even 320x180 or 1280x720 is selected Therefore images may look coarse on the Playback window When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting on the FTP img ...

Page 19: ...Each time this button is clicked during pausing the frame next to the currently displayed frame will be dis played Note When the mouse button is held down while the mouse pointer is on this button the image number will be incremented When the mouse button is released the increment of the image number will stop and the image num ber displayed at the moment when the mouse but ton is released will be...

Page 20: ... canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Downloading of the associated video data will be started When the Cancel button is clicked after the down load is started it may take time to cancel the down load Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be down...

Page 21: ...s possible to prevent illegal access such as port scanning etc by changing the HTTP port number Page 79 Important Design and enhance security countermeasures to prevent leakage of information such as image data authenti cation information user name and password alarm mail information FTP server information DDNS server information etc Perform the countermeasure such as the access restriction using ...

Page 22: ...o page 72 for how to configure the access level How to display the setup menu Step 1 Display the Live page Page 6 Step 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed Step 3 Click the OK button after entering the user name and the password The setup menu will be displayed Refer to page 24 for further information about this menu ...

Page 23: ... window Step 3 After completing each setting item click the Set but ton to apply them Important When there are two or more Set and Execute but tons on the page click the respective button to the edited setting item Example When completing the setting items in field A click the Set button A 1 below field A The edited settings in field A will not be applied unless the Set button A 1 below field A is...

Page 24: ... the Advanced func page The setting relating to the XML notification destinations of information about the face detection and the set tings relating to the face detection can be configure on the Advanced func page Page 67 u User mng button Displays the User mng page The settings relating to the authentication such as users and PCs restric tions for accessing the camera can be configured on the Use...

Page 25: ...System log check firmware upgrade and initialization of the setup menu can be carried out on the Maintenance page Page 87 2 Help button Displays the Help page Page 90 3 Status display area The title of the camera whose settings are currently being configured will be displayed 4 Setup page Pages of each setup menu will be displayed There are tabs for some setup menus When the underlined item is cli...

Page 26: ...Time display format Select the time display format from 12h 24h and Off Enter the current hour reflecting this setting when entering the current time and date for Date time To hide time and date select Off Default 24h Date time display format Select a date time display format When 2010 04 01 13 10 00 is set for Date time after selecting 24h for Date time display format time and date will be respec...

Page 27: ...hen communication with the connected device is available Access indicator Green This indicator will light when accessing a network SD memory card error indicator ABF indicator AF indicator Focus assist indicator Red This indicator will blink to indicate any of the follow ing When data cannot be saved on the SD memory card When the focus assist function is activated When BEST FOCUS is displayed on ...

Page 28: ...sing the SD memory recording function of a Panasonic s network disk recorder select JPEG for Recording format When the setting of Recording format is changed between JPEG and H 264 format the SD mem ory card Page 31 Due to the difference in file formats the indication of remaining capacity of the SD memory card differs SD memory card Select Use or Not use to determine whether or not to use the SD ...

Page 29: ...es have failed to transmit to the FTP server by the FTP periodic image transmission function Alarm input Saves images at an alarm occurrence Manual Saves images manually Default FTP error Note When H 264 is selected for Recording format FTP error is unavailable Select FTP error when images are to be transmit ted to the FTP server at an alarm occurrence When Manual is selected the detected alarms w...

Page 30: ...ges will be saved with the image capture size selected on the FTP img trans tab of the Network page When H 264 is selected for Recording format select the image capture size for H 264 recording Image capture size on the SD memory card tab When Alarm input is selected for Save trigger images will be saved with the image capture size selected on the Alarm tab of the Alarm page H 264 recording This s...

Page 31: ...addresses when the SD memory card becomes full Pages 67 and 68 Format To format the SD memory card click the Execute but ton Important Before formatting the SD memory card it is neces sary to select Use for SD memory card on the SD memory card tab of the Basic page page 28 and Off for FTP periodic image transmission on the FTP img trans tab of the Network page page 83 Use the SD memory card after ...

Page 32: ...s of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator After formatting the SD memory card available size may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 25...

Page 33: ... 16 GB 8 GB 4 GB 2 GB 1 GB 512 MB 256 MB 32 GB 16 GB 8 GB 4 GB 2 GB 1 GB 512 MB 256 MB Approx 64 000 pics Approx 32 000 pics Approx 16 000 pics Approx 8 000 pics Approx 4 000 pics Approx 2 000 pics Approx 1 000 pics Approx 500 pics Approx 76 800 pics Approx 38 400 pics Approx 19 200 pics Approx 9 600 pics Approx 4 800 pics Approx 2 400 pics Approx 1 200 pics Approx 600 pics Approx 80 000 pics Appr...

Page 34: ...0 pics Approx 8 800 pics Approx 4 400 pics Approx 2 200 pics 0 Super fine 1 Fine 2 3 4 Image quality Capacity of SD SDHC memory card 32 GB 16 GB 8 GB 4 GB 2 GB 1 GB 512 MB 256 MB Capacity of SD SDHC memory card Approx 352 000 pics Approx 176 000 pics Approx 88 000 pics Approx 44 000 pics Approx 22 000 pics Approx 11 000 pics Approx 5 500 pics Approx 2 750 pics Approx 416 000 pics Approx 208 000 pi...

Page 35: ...1 200 pics Approx 25 600 pics Approx 12 800 pics Approx 6 400 pics Approx 3 200 pics 0 Super fine 1 Fine 2 3 4 Image quality Capacity of SD SDHC memory card 32 GB 16 GB 8 GB 4 GB 2 GB 1 GB 512 MB 256 MB Capacity of SD SDHC memory card Approx 512 000 pics Approx 256 000 pics Approx 128 000 pics Approx 64 000 pics Approx 32 000 pics Approx 16 000 pics Approx 8 000 pics Approx 4 000 pics Approx 576 0...

Page 36: ...107 200 pics Approx 53 600 pics Approx 26 800 pics Approx 13 400 pics Approx 6 700 pics 5 Normal 6 7 8 9 Low Image quality 32 GB 16 GB 8 GB 4 GB 2 GB 1 GB 512 MB 256 MB Approx 460 800 pics Approx 230 400 pics Approx 115 200 pics Approx 57 600 pics Approx 28 800 pics Approx 14 400 pics Approx 7 200 pics Approx 3 600 pics Approx 524 800 pics Approx 262 400 pics Approx 131 200 pics Approx 65 600 pics...

Page 37: ...enter C alarm to designate the folder alarm under drive C Available number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Manual Configure the settings relating to manual saving of the log list Select On or Off and designate the destination fold er in the same manner as for Alarm FTP error Perform the settings for ...

Page 38: ... ory card ran out the older images will be overwritten by the newer images Even when available capacity of the SD memory card is enough the older images will be overwritten by the newer images when more than 5 000 logs are filed since associated images are to be deleted when the logs are deleted Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritt...

Page 39: ...s Will not be saved Images Will not be saved Logs Will not be saved Images Will not be saved Logs Will not be saved Images Will be saved When available capacity of the SD mem ory card ran out the older images will be overwritten by the newer images To display images on the SD memory card it is nec essary to copy them onto the PC first Page 32 Logs Will not be saved Images Will be saved When availa...

Page 40: ...ed Logs Will not be saved Images Will not be saved Logs Will not be saved Images Will not be saved On FTP error Save logs SD memory card tab SD memory card Use Save trigger FTP error Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kep...

Page 41: ...the mask area for the back light compensa tion BLC function it is recommended to configure the setting after selecting 4 3 for Aspect ratio JPEG Configure the settings such as Refresh interval JPEG Image capture size and Image quality on this section Refer to page 42 and 46 for further infor mation about the settings relating to H 264 or MPEG 4 images Refresh interval JPEG Select an interval to re...

Page 42: ...ll be set for the video encoding format The subsequent setting items will be for MPEG 4 Page 46 The tab name will be changed to JPEG MPEG 4 Default H 264 H 264 1 H 264 2 H 264 transmission Select On or Off to determine whether or not to transmit H 264 images On Transmits H 264 images Off Does not transmit H 264 images Default On Note When On is selected for H 264 transmission in H 264 1 displaying...

Page 43: ...nt Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate Default Constant bit rate Note When Frame rate is set for Transmission priority number of users who can access the camera may be limited more may become less than 10 Frame rate Select a frame rate for H 264 images from the following 1fps 3fps 5fps 7 5fps 10fps 12fps PAL models 15fps 20fps 30fps Default 30fps...

Page 44: ... setting Unicast port MANUAL page 80 Refer to the operating instructions of the router in use Multicast Unlimited number of users can access a sin gle camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting H 264 images with multicast Refer to page 7 for further information about the maximum concurrent access number Default Unic...

Page 45: ... When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multi cast port 3 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 4 It is necessary to designate the multicast IP address when Multicast is selected ...

Page 46: ...s unavailable When H 264 is selected for Recording format MPEG 4 transmission is unavailable Note When On is selected for MPEG 4 transmission in MPEG 4 1 displaying of both MPEG 4 images and JPEG images on the Live page will become available When On is selected for MPEG 4 transmission in MPEG 4 1 and MPEG 4 2 MPEG 4 images are viewable using other devices with each setting When On is selected for ...

Page 47: ...n asterisk is selected Max bit rate per client Select a MPEG 4 bit rate per a client from the following 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps Unlimited Default MPEG 4 1 2048kbps MPEG 4 2 2048kbps Unlimited is available only when Frame rate is selected for Transmission priority Note The MPEG 4 bit rate is synchronized with Bandwidth control bit ...

Page 48: ...ers are available Default MPEG 4 1 33004 MPEG 4 2 33014 Multicast address 2 Enter the multicast IP address Images and audio will be transmitted to the designated IP address Available IPv4 address 224 0 0 0 239 255 255 255 Available IPv6 address Multicast address starting with FF Default MPEG 4 1 239 192 0 20 MPEG 4 2 239 192 0 21 Note Enter a multicast IP address after checking available multicast...

Page 49: ...ow to configure the settings relating to image adjustment back focus SP306 SF336 and privacy zone Image adjust Click the Setup button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window Page 50 Focus SP306 SF336 Click the Setup button to display the setup menu that can configure the settings relating to focus...

Page 50: ...door scene lndoor scene 50 Hz or lndoor scene 60 Hz is selected for Light control mode Face WDR The Face WDR setting can calibrate the illuminance level of people s faces on images to improve the visibil ity by synchronizing the face detection function with the wide dynamic range function when their faces are too dark to recognize Select On or Off to determine whether or not to interact with the f...

Page 51: ...parts may be increased and parts around borders between the darker parts and the brighter parts may become darker brighter than the other darker brighter parts Note When On is selected for Wide dynamic range WDR it is impossible to configure the Adaptive black stretch setting Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC functi...

Page 52: ...etween the color mode and the black white mode from the following 2s 10s 30s 1min Default 10s White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain ATW1 Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Ope...

Page 53: ...ck the Reset button to reset the level to the default Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the level to the default Default 16 Pedestal level Adjust the black level of images by moving the cursor When the ...

Page 54: ...rtant When 16 9 is selected for the aspect ratio of JPEG H 264 the image will be displayed clipped from the image of 4 3 Therefore even when 16 9 is set the brightness of the nondisplayed masked area will affect the image it is recommended that the aspect ratio should be once set to 4 3 before masking Image in the aspect ratio of 4 3 Areas where the image is not displayed when 16 9 is selected for...

Page 55: ... images Preset Performs the preset movement to each speci fied back focus position when switching between color and black white images The preset position is the back focus position specified last time which was automatically memorized for each of color images and black white images Fix Fixes the position after adjusting the back focus either automatically or manually Default Auto Close button Cli...

Page 56: ...not display the privacy zones Default Off Note Set the privacy zone larger than the size of an object to be hidden Close button Click this button to close the Privacy zone setup menu Configure the settings relating to the privacy zone Privacy zone setup menu Click the Setup button of Privacy zone on the Image Privacy tab of the Image Audio page Page 49 When there is a zone that is not to be displa...

Page 57: ... entering the PC micro phone When Multicast is selected for Transmission type on the JPEG H 264 or JPEG MPEG 4 tab of the Image Audio page audio output will become unavailable during monitoring H 264 or MPEG 4 images To transmit audio from a PC to the camera click the JPEG button on the Live page Audio bit rate Select 16kbps or 32kbps for the audio bit rate used to transmit receive audio data Defa...

Page 58: ...y temporarily be interrupted or noise may be heard the camera or when multiple users are accessing concurrently It may be possible to dimin ish the interruption or noise by setting a longer interval for Audio output interval PC to Camera Audio may sometimes not be heard depending on the network environment Audio output port PC to Camera Enter the transmission port number the port number on the cam...

Page 59: ...changed enter as follows Example of entry Example when entering an IPv4 address 192 168 0 10 8080 Example when entering an IPv6 address 2001 db8 0 0 0 0 0 1 8080 Available number of characters 1 128 characters Note When using the host name it is necessary to con figure the DNS settings of the PC to be used for the multi screen display Page 79 Camera title Enter the title of the camera The entered ...

Page 60: ...terminals Alarm input Receives alarms Black white mode Receives the black white swi tchover input When the input is set to On the black white mode is activated SP306 Off Not used Default Off Note Refer to the installation guide for further information about input output terminals VMD alarm When clicking VMD the VMD area tab of the Alarm page will be displayed Command alarm Select On or Off to dete...

Page 61: ...pics 500pics 1000pics 2000pics 3000pics Default 100pics Recording duration Approximate time to be taken to save the set Number of images with the set Transmission interval will be displayed Image capture size Select the capture size of images to be transmitted to the FTP server or of an image to be attached to the alarm mail When 4 3 is selected for Aspect ratio QVGA VGA 1280 x 960 1 QVGA VGA 800 ...

Page 62: ...g ured on this page To operate recording it is necessary to configure the settings relating to SD memory card and the moving picture data Page 28 Pre alarm Determine whether or not to perform the pre alarm recording When Use is selected approx 1 MB image data is always saved during the pre alarm recording Use Not use Default Not use Post alarm Recording duration Set the duration to save image data...

Page 63: ... Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal will open when out putting the alarm signals Normally close Close The alarm output terminal will close when out putting the alarm signals Normally open Default Close Note When Open is selected the alarm signal will be output for around 20 seconds when the ...

Page 64: ...efault Close Note AUX is a camera terminal that allows users to oper ate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connect ing the terminal to the light controller Change the AUX name Alarm Click the Alarm tab on the Alarm page Pages 22 and 23 How to display operate the setup menu The names of AUX Open ...

Page 65: ...ne whether or not to detect video motion affected by brightness change such by a dimming level control Default Off Important Light detection control may not work when bright ness change is too small When On is selected for Light detection control the video motion detection may sometimes not be performed even when detecting a subject moving over the whole screen Set the VMD areas VMD area Click the...

Page 66: ... area will become On Step 2 Adjust Detection area and Detection sensitivity using the slide bar Refer to page 65 for further informa tion about the Detection sensitivity and Detection area The currently displayed area and its detection sensitivi ty will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary Step 3 Click the...

Page 67: ...for Image capture size of the Alarm image section on the Alarm tab page 61 will be applied to the size of the image to be attached Destination of notification Address 1 Address 4 Enter the destination mail address Up to 4 destination addresses can be registered Alarm checkbox When the checkbox is checked the mail notification will be performed upon an alarm occurrence Diag checkbox When the checkb...

Page 68: ...ct a destination port for the Panasonic alarm proto col from the following Available range 1 65535 Default 1818 Retry times Select a retry time for the Panasonic alarm protocol Available range 0 30 Default 2 Destination of notification Address 1 Address 8 Enter the destination IP address of the Panasonic alarm protocol from the following Host name is unavailable for the IP address Up to 8 destinat...

Page 69: ...n tab Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating to the XML notification can be configured in this section The XML notification is a function to notify a server or others of face detection information in the XML format XML notification XML notification Select On or Off to determine whether ...

Page 70: ... Destination address Configure the IP address or host name of the destina tion for XML notification of the face detection informa tion Destination port number Configure the port number settings for XML notification of the face detection information Destination path name Configure the settings for the destination directory to be used for the XML notification of the face detection User name Enter a ...

Page 71: ...he face detection accuracy varies with imaging conditions Face detection Face detection Determine whether or not to enable the face detection function On Information about the face detection frame will be attached and the test frame will be displayed on the image of this page Off Information about the face detection frame will not be attached No face detection frame will be dis played on the image...

Page 72: ...Off User name Enter a user name Available number of characters 1 32 characters Default None blank Password Retype password Enter a password Available number of characters 4 32 characters Default None blank Note When the user name already in use is entered and the Set button is clicked the respective user infor mation will be overwritten Access level Select the access level of the user from the fol...

Page 73: ...ve host infor mation will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 72 for further information about the access level Default 3 Live only Host check By clicking C of Host check the registered host can be selected and the selected host s IP address can be checked The registered IP address will be dis...

Page 74: ... or MPEG 4 1 images will be transmitted H 264 MPEG 4 2 H 264 2 or MPEG 4 2 images will be transmitted Default JPEG Note When H 264 is selected for Recording format it is impossible to transmit H 264 2 images In this case H 264 MPEG 4 2 is invalidated Refresh interval Select the refresh interval from the following This setting is validated only when JPEG is selected for Stream type 0 1fps 0 2fps 0 ...

Page 75: ...necessary to clear the SMTP server authen tication to send e mails Default None Note When you don t know the authentication method to send e mails refer to the network administrator User name Enter the user name to access the server Available number of characters 0 32 characters Password Enter the password to access the server Available number of characters 0 32 characters Sender s mail address En...

Page 76: ...rd to access the FTP server Available number of characters 0 32 characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to connect after selecting Passive try to connect after selecting Active Default Passive Configure the settings rela...

Page 77: ...When entering the host name for NTP server address it is necessary to configure the DNS set tings on the Network tab of the Network page page 79 NTP port Enter a port number of the NTP server Available port number 1 65 535 Default 123 Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone correspondi...

Page 78: ... the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the Default gateway of the camera Default 192 168 0 1 Note Multiple IP addresses for the default gateway are unavailable even when using the DHCP function Refer to the network administrator for further infor mation about the settings of the DHCP server The network settings and the settings relating to DDNS Dyn...

Page 79: ...ministrator about the IP address of the DNS server Note It is impossible to use both an IPv4 DNS server and an IPv6 DNS server HTTP port Assign the port numbers independently The following port numbers are unavailable since they are already in use Available port number 1 65 535 Default 80 Port numbers already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 554 995 10 669 10 670 59 000 61 000 Lin...

Page 80: ...n is to be set in a router To access the camera via the Internet by connecting the camera to a router it is necessary to assign a respec tive HTTP port number for each camera and address translation by using the port forwarding function of the router For further information refer to the operating instructions of the router in use Enter Global IP address colon port number in the Address box of the ...

Page 81: ...al to access the DDNS server to check the IP address and the host name from the following 1min 10min 30min 1h 6h 24h Default 1h Configure the settings relating to DDNS DDNS Click the DDNS tab on the Network page Pages 22 and 23 How to display operate the setup menu When using the DDNS function it is possible to access with Host name registered in the DDNS server nmdns net To use the DDNS function ...

Page 82: ...characters 0 32 characters Default None blank Important When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work System name Enter a system name to be used to manage the camera with the SNMP function Available number of characters 0 32 characters Default None blank Location Enter the name of the location where the ca...

Page 83: ...failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card Page 29 FTP periodic image transmission FTP When FTP is clicked the FTP tab of the Server page will be displayed Page 76 FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmis sion function When On is selected i...

Page 84: ...P periodic image transmission FTP img trans Click the FTP img trans tab on the Network page Pages 22 and 23 How to display operate the setup menu The schedule settings of the FTP periodic image transmission can be configured in this section Refer to page 83 for further information about the settings relating to the FTP periodic image transmission Image capture size Select the capture size of image...

Page 85: ...5 How to delete the set schedule Step 1 Uncheck the check box of the set day of the week Step 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted ...

Page 86: ...ll be received during the period of the schedule VMD permission The Video motion detection VMD function will be active during the period of the schedule Access permission Users whose access level is set to 2 and 3 on the User auth tab of User mng page page 72 can access the camera only in the peri od of schedule Note Select On for User auth on the User auth tab of User mng page page 72 and Off for...

Page 87: ... newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off Next 100 When clicking Next 1...

Page 88: ...erated Step 4 Click the Execute button The confirmation window will be displayed When Do not reset the settings to the default after the upgrade is selected the confirmation window will not be displayed Important After completing the upgrade delete temporary internet files Page 96 Upgrade the firmware using a PC in the same sub net as the camera Follow the instructions from the dealer when upgradi...

Page 89: ... settings of the camera and the HTML files to the default Note that the network settings will not be reset It is impossible to operate the camera for around 2 min utes after the initialization Reboot Click the Execute button to reboot the camera It is impossible to operate the camera for around 2 minutes after rebooting the camera Note To initialize the network settings page 78 turn off the power ...

Page 90: ...1 Click the Setup button The setup screen is displayed Clicking an underlined item win display the Help pop window It is possible to configure the settings while displaying the Help pop up menu Step 2 Click the Help button The Help screen is displayed Step 3 When clicking an item descriptions corresponding to the clicked item will be displayed ...

Page 91: ...d correctly The DNS server may be down Ask the network administrator The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Indication Description Category FTP server error Connection error Internal error Failed to resolve the FTP server address from DNS Failed to find the FTP server File...

Page 92: ... may be down Ask the network administrator The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing to the camera will be dis played when On is selected for Host auth Time correction succeeded An error occurred in the NTP function Check if the NTP settings are configured correctly Entered user name or password may be incorrect Check if th...

Page 93: ...k the symptoms with the following table Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a prob lem is not described below Is 554 selected for the HTTP port number For the HTTP port number select a port number other than the following port numbers used by the camera The number used by the camera 20 21 23 25 42 53 67 68 69 110 123 161 162...

Page 94: ...79 5 Is the entered password correct Restart the web browser and enter the password again Access to the SD memory card may be failed Restart the browser and retry to obtain images 72 Is the same IP address provided to other devices Are there contradictions between the address and the network subnet to be accessed When the camera and the PC are connected in the same subnet Are the IP addresses of t...

Page 95: ...the General tab and then select Every visit to the page for Check for newer versions of stored pages on the Settings window When flicker occurs frequently select Indoor scene for Light control mode Is the brightness setting set at an appropriate level Click the Normal button of Brightness Images are displayed washed out 9 Flicker appears on the screen 51 Is the brightness setting set at an appropr...

Page 96: ...layed on the Live page The alarm occurrence indica tion button the AUX buttons and the SD recording status indicator on the Live page do not display the current status in real time 5 Is the viewer software installed on the PC Confirm that the viewer software Network Camera View4 is installed 5 Are the microphone and the speaker connected cor rectly and firmly Confirm that they are connected correc...

Page 97: ...ing window will be displayed Click the Yes button Cannot download the log list Reference pages Cause solution Symptom Delete temporary internet files as follows 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet files section on the General tab The firewall function of th...

Page 98: ... is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration When displaying H 264 or MPEG 4 images on two or more web browser win dows images from two or...

Page 99: ...rity Warning window The following message is dis played on the information bar Pop up blocked To see this pop up or additional options click here The following message is dis played on the information bar This site might require the following ActiveX control nwcv4setup exe from Panasonic System Networks Co Ltd Click here to install Reference pages Cause solution Symptom Click Internet Options unde...

Page 100: ... not be displayed correctly Click the Settings tab on the Properties window of Screen in the control panel and then click the Advanced button Change the DPI setting to Large size 120 DPI Images are not fit in the frames Reference pages Cause solution Symptom ...

Page 101: ...0000 00000000 M_ALARM 10000001 10000501 M_LOCAL 10000001 10000501 LOG Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder Image failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_10010101230000 jpg Image captured at the alarm occurrence Ex img_10010101230000 jpg ...

Page 102: ...New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca Panasonic System Networks Co Ltd 2010 N0310 0 3TR006430AZB Printed in China For European and other fields Panasonic Corporation http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 ...

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Panasonic i-Pro WV-SP302, Operating Instructions Manual

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