96
• Isn’t the write protect switch set to "LOCK"?
When the write protect switch is set to "LOCK", avail
-
able size/total size indication of the SD memory card
to be displayed on the [SD memory card] tab will be
"**********KB/**********KB".
• Is the SD memory card formatted?
Format the SD memory card.
• Is "**********KB/**********KB" displayed on "Remaining
capacity" of the [SD memory card] tab?
Format the SD memory card.
• Is any recognition error received when the "Mail notifi
-
cation" function or the "Panasonic alarm protocol"
function is used?
Format the SD memory card.
• Is "Real time" selected for "Alarm status update
mode"?
• Press the [F5] key on the keyboard of the PC or click
the [Live] button.
27
8
• Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View4" is installed.
No image is displayed on
the "Live" page.
The alarm occurrence indica-
tion button, the [AUX] buttons
and the SD recording status
indicator on the "Live" page
do not display the current
status in real time.
5
• Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View4" is installed.
5
• Are the microphone and the speaker connected cor
-
rectly and firmly?
Confirm that they are connected correctly and firmly.
Cannot transmit audio to the
camera.
SP306
SF335
Installation
Guide
31
–
31
67, 68
–
• Isn't the SD memory card out of order?
There are limited times to overwrite on an SD memory
card. When frequently overwritten, it may be at the
end of product life. It is recommended to replace the
SD memory card.
• Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
Installation
Guide
Images cannot be saved on
the SD memory card.
SP306
SF335
Failed to write/read data on
the SD memory card.
Reference
pages
Cause/solution
Symptom
