Panasonic i-pro WV-NP1004 Network Operating Instructions Download Page 69

Page: 69 / 73

• Is the power of the camera on?

Check if the power of the camera is turned on.

• Is the viewer software installed on a PC?

Install the viewer software on a PC.

• Aren’t there dusts or dirt on the lens?

Check if there are dust or dirt on the lens.

• Depending on the version of your browser, there

might be difficulties refreshing the picture and operat-
ing the camera.
It is recommended to use Internet Explorer 6.0 SP2.

• Is the SD memory card inserted correctly?

• Is the SD memory card formatted?

• Isn’t the write protect switch set to "LOCK"?

When the write protect switch is set to "LOCK", avail-
able size/total size indication of the SD memory card
will be "**********KB/**********KB".

• Depending on the traffic of the network or the concen-

tration of access to the camera, there might be diffi-
culties displaying the camera picture. Click the reload
button of the browser to request the camera picture to
be refreshed.

• Is the focus adjusted correctly?

Check if the focus is adjusted correctly.

• Is the lens cap detached?

Check if the lens cap is detached.

Reference

pages

Cause/solution

Operating

instructions

Operating

instructions

–

Operating

instructions

Operating

instructions

–

Operating

instructions

–

Symptom

Cannot access from the
browser.

No image is displayed.

Images are displayed blurry.

The image is not being
refreshed.

Images cannot be saved on
the SD memory card.

Summary of Contents for i-pro WV-NP1004

Page 1: ...perating Instructions Model No WV NP1004 P U S H T O L O C K E J E C T WV NP1004 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use Lens is option ...

Page 2: ...enu 16 Configure the basic settings of the camera Basic setup 19 Configure the settings relating to images and audio Camera setup 23 Configures the multi screen settings Multi screen setup 29 Configure the alarm settings Alarm setup 30 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol setup 36 Configure the settings relating to the authentication Authentication s...

Page 3: ...o configure the settings on the SETUP menu using the operation buttons on the side of the camera Refer to the operating instructions for descriptions of how to install this product and of how to connect to a network Adobe Reader is required to read PDF When the Adobe Reader is not installed on the PC download the latest Adobe Reader from the Adobe web site and install it Trademarks and registered ...

Page 4: ...password entries The default user name and password are as follows User Name admin Password 12345 To enhance the security change the password for the user admin It is recommended to change this password periodically When Unicast is selected for Transmission type page 25 up to 8 users can access the camera concurrently When 8 users have been concurrently accessing already the access limit message w...

Page 5: ...hich Use is selected for Image capture size on the JPEG MPEG 4 tab is available page 24 Note When Partial scan is selected for Scan mode the 1280 x 960 button will turn to 960 x 720 y ZOOM buttons 2 Click the desire button to enlarge the displayed image u Brightness buttons 2 Adjust the brightness of images i AUX buttons 2 Click the desired button to open close the AUX con nector o B W buttons 2 C...

Page 6: ...l be displayed When OFF is selected for MPEG 4 transmission on the setup menu the MPEG 4 button will not be displayed page 25 The letters JPEG on the button will turn green and JPEG image will be displayed Description 1 Alarm occurrence indication button 2 This button will be displayed and will blink when an alarm occurred When this button is clicked this but ton will disappear and the alarm outpu...

Page 7: ...x size Displays image with 4x size Image capture size of the displayed image will be VGA The image capture size of the displayed image can be changed only when display ing JPEG images The buttons respective to the image capture size will be displayed only when Use is selected for the correspondent image capture size in the Image capture size section of JPEG setup on the JPEG MPEG 4 tab page 24 Ope...

Page 8: ...hen an alarm occurred When this button is clicked this button will disap pear and the alarm output connector will be reset page 32 Click this button when using the camera in the nighttime with near infra red rays as light source Important Switching action between color and B W black and white cannot be performed unlimitedly due to the durability of the parts used for this function approx 5 000 act...

Page 9: ...the camera to be registered pages 37 and 38 Only JPEG images can be displayed on a multi screen Audio will not be heard When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable Step 1 Click the Multiscreen button Images from the registered cameras will be dis played on a 4 split screen 1 To ...

Page 10: ...the device connected to the alarm connector It is possible to output signals from the alarm connector on the rear of the camera and sound the buzzer when an alarm occurs The settings for the alarm output can be configured on the Alarm tab of the Alarm setup page page 30 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated i...

Page 11: ...e transmitted images may not reach the set number of images to be transmitted Transmit images at a designated interval or period FTP periodic transmission Images can be transmitted at a designated interval or period To transmit images at a designate interval or period it is necessary to configure the settings in advance The settings for the FTP server can be configured on the FTP tab of the Server...

Page 12: ...etwork disk recorder select OFF for the FTP periodic transmission function page 45 Save images on the SD memory card By configuring the following settings saving images which had been failed to transmit to the FTP server using the FTP periodic transmission function will become available About SD memory card Use page 22 File name With time and date page 45 Obtain images on the SD memory card Step 1...

Page 13: ...r name and the password 3 Enter ftp cd B FTP 050101 0123 and press the Enter key The current directory will be B FTP 050101 0123 4 Enter ftp bin and press the Enter key The transfer mode will be set to the binary mode 5 Enter ftp get img_05010101230000 jpg and press the Enter key The image will be obtained 6 Log out by entering ftp bye and press the Enter key It is possible to delete images on the...

Page 14: ...ss restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning etc by changing the HTTP port number page 42 Note When failed to pass the user authentication authentication error using the same IP address PC for a certain times within 5 minutes access to the camera will be denied for a while Important Design and enhance security countermeasures to prevent l...

Page 15: ...ccess level is 1 Administrator How to display the setup menu Step 1 Display the Live page page 5 Step 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed Step 3 Click the OK button after entering the user name and the password Click this button to display the setup menu Refer to the next page for further information about this menu ...

Page 16: ...g item displayed in the frame on the right of the window Step 3 After completing each setting item click the SET but ton to apply them Note When there are two SET buttons or more on the page click the respective button to the edited setting item Example When completing the setting items in field A click the SET button below field A A 1 The edited set ting items in field A will not be applied unles...

Page 17: ...display the Alarm setup page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm setup page Refer to page 30 for further information y Authentication setup button Click this button to display the Authentication setup page The settings relating to the authen...

Page 18: ... information o Maintenance button Click this button to display the Maintenance page System log check firmware upgrade and initialization of the setup menu can be performed on the Maintenance page Refer to page 49 for further information 0 Help button Click this button to display the Help page 1 Status display area The name of the camera whose settings currently being configured will be displayed 2...

Page 19: ...r the current hour reflecting the selected time display format Time display Select 12 hours or 24 hours Enter the current hour reflecting this setting when entering the current time and date for Time and date setup Default 24 hours Date time display format Select a date time display format When 01 04 2005 13 10 00 is set for Time and date setup after selecting 24 hours for Time display time and da...

Page 20: ...cess LED of the network con nector and the SD memory card error LED Select ON to check the network status by lighting the LEDs Select OFF to turn off the LEDs at all times However the power indicator will light even when OFF is selected Default ON Note Link LED When ON is selected this LED will light when communication with the connected device is available Access LED When ON is selected this LED ...

Page 21: ...h NTP server will be used as the standard time of the camera Default Manual setup NTP server address Enter the IP address or the host name of the NTP serv er Number of characters for the NTP server address 1 128 characters Default blank Important When entering the host name for NTP server address it is necessary to configure the DNS set tings on the Network tab of the Network setup page page 42 NT...

Page 22: ...e E mail notification function is on notification mail will be sent to the registered addresses when the SD memory card becomes full page 35 Format To format the SD memory card click the Execute but ton Important Before formatting the SD memory card it is neces sary to select Use for About SD memory card on the SD memory card tab of the Basic setup page and OFF for FTP periodic transmission on the...

Page 23: ...H x 2 7 V mm Refresh interval JPEG Select an interval to refresh the displayed JPEG image from the following 0 1 fps 0 2 fps 0 33 fps 0 5 fps 1 fps 2 fps 3 fps 5 fps 6 fps 10 fps 15 fps 30 fps Default 5 fps Note When ON is selected for MPEG 4 transmission the refresh intervals may be longer than the set value when the setting value with an asterisk on the right is selected 23 Configure the setting...

Page 24: ...ected for the scan mode 960 x 720 VGA QVGA Default VGA Note The parameters selected for Image capture size of both the Alarm image setup section on the Alarm tab and the FTP periodic transmission section on the FTP tab will become unavailable turns gray on this page Initial display Select an image capture size for live images from the following Only the image capture size for which Use is selected...

Page 25: ... image capture size of MPEG 4 images Default VGA Image quality Select image quality of MPEG 4 images from the follow ing Fine Normal Low Default Normal Refresh interval MPEG 4 Select an interval 1 5 seconds to refresh the dis played MPEG 4 images If using the network environment with frequent error occurrences images can be displayed quickly and it is possible to diminish image distortions by sett...

Page 26: ...ticast port number When transmitting MPEG 4 image via a network the transmitted image sometimes may not be displayed In this case refer to the network administrator When two network interface cards or more are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying MPEG 4 images using the multicast port ...

Page 27: ...n panel to operate the Camera setup page using a PC ON button Click this button to display the top page of the Camera setup page OFF button Click this button to close the Camera setup page SET button Click this button to move to the submenu Left button Right button Click these button to select the parameters Down button Up button Click these buttons to move the cursor ESC button Click this button ...

Page 28: ...bit rate Select 16 kbps or 32 kbps for audio bit rate Default 32 kbps Audio sensitivity Select the sensitivity of the built in microphone of the camera from the following High Middle Low Default Middle Transmission interval Select an interval for audio transmission from the follow ings 20 msec 40 msec 80 msec 160 msec Default 40 msec Note When a shorter interval is selected delay time will be shor...

Page 29: ...s or the host name of the camera to be used for the multi screen 4 cameras can be regis tered as a group and up to 2 groups 8 cameras can be registered When the HTTP port number for the camera had been changed enter as follows IP address of the camera port number for example 192 168 0 10 8080 Number of characters for the IP address 1 128 characters Note When using the host name it is necessary to ...

Page 30: ...ct ON or OFF to determine whether or not to perform the alarm action using the VMD function Refer to page 33 for further information about the VMD area settings Default OFF Command alarm Select ON or OFF to determine whether or not to receive the command alarm The command alarm is the function that notifies of Panasonic protocol alarm from the other cameras When ON is selected alarm actions will b...

Page 31: ... pics 500 pics 1000 pics 2000 pics 3000 pics 5000 pics Default 100 pics Recording duration Approximate time to be taken to save the set number of images with the set transmission interval will be dis played Image capture size Select an image capture size of images to be transmit ted to the FTP server from the following according to the selected scan mode When Full scan is selected for the scan mod...

Page 32: ...m is detected alarm output con nector will be in the state selected for Alarm output until the Alarm reset button is clicked Pulse When an alarm is detected alarm output con nector will be in the opposite state to the Alarm out put setting for the period set for Pulse width Default Latch Alarm output Select Open or Close to determine whether to open or close the alarm output connector when output ...

Page 33: ...e outline col ors Step 2 Select ON or OFF for Status of each VMD area When the SET button is clicked after selecting OFF the outline will become the broken line and no alarm action will be performed even when a motion is detected in the area Step 3 Select Detect or Mask for Type of each VMD area When Mask is selected the respective VMD area will be shaded Any motion will not be detected in the VMD...

Page 34: ...ferences between frames are many a VMD alarm will occur When differences are very few VMD alarm may not occur Therefore when 1 sec is selected for Refresh interval and a small value is selected for Max bit rate per a client VMD alarm occurrence may get fewer since frames are frequently refreshed and differences between the current frame and the previous frame might be small Delete the set VMD area...

Page 35: ...rred check the Diag checkbox respective to the desired address When notification of the remaining space of the SD memory card has been made page 22 When the SD memory card became full When mounting of the SD memory card failed To delete the registered address click the DEL button respective to the desired address Number of characters for the destination mail address 3 128 characters Mail subject E...

Page 36: ...try times Select a retry time of Panasonic alarm protocol Available retry times 1 30 Default 2 Destination IP address Enter the destination IP address of the Panasonic alarm protocol from the following Up to 8 destination address es can be registered To notify by Panasonic alarm protocol when an alarm occurred check the Alarm checkbox respective to the desired address To notify by Panasonic alarm ...

Page 37: ...racters for the password 4 32 char acters Default blank Note When the user name already in use is entered and the REG button is clicked the respective user infor mation will be overwritten Access level Select the access level of the host from the following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the ca...

Page 38: ...ss Notes When IP address subnet mask is entered it is pos sible to restrict PCs in each subnet For example when 192 168 0 1 24 is entered and 2 Camera control is selected for the access level the PCs whose IP address is between 192 168 0 0 192 168 0 255 can access the camera with the access level 2 Camera control When the IP address already in use is entered and the REG button is clicked the respe...

Page 39: ...st name for POP server address it is necessary to configure the DNS set tings on the Network tab of the Network setup page page 42 Authentication Select the authentication method to send e mails from the following None It is unnecessary to clear any authentication to send e mails POP before SMTP It is necessary to clear the POP server authentication first to use the SMTP server to send e mails SMT...

Page 40: ...server address it is necessary to configure the DNS set tings on the Network tab of the Network setup page page 42 User name Enter the user name login name to access the FTP server Number of characters for the user name 1 32 char acters Password Enter the password to access the FTP server Number of characters for the password 0 32 char acters Control port Enter a control port number to be used for...

Page 41: ...CP Select ON or OFF to determine whether or not to use the DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for the settings of the server Default OFF IP address When not using the DHCP function enter the IP address of the camera Do not enter the IP address already in...

Page 42: ... is possible to obtain the DNS address automatically by selecting AUTO Refer to the network administrator for further information about the settings Default MANUAL Primary DNS Secondary DNS When MANUAL is selected for DNS enter the IP address of the DNS Refer to the network administrator about the IP address of the DNS Line speed Select the line speed for data transmission from the fol lowings It ...

Page 43: ...DDNS function it is possible to access with Host name registered in the DDNS server nmdns net To use the DDNS function it is necessary to connect to the dedicated DDNS server Refer to the web site for further information about the DDNS It is necessary to configure the host name user name and password registered in the DDNS server DDNS Select ON or OFF to determine whether or not to use the DDNS fu...

Page 44: ...e SNMP function contact the network administrator Community name Enter the community name to be monitored Number of characters for the community name 0 32 characters Default blank Important When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work Camera title Enter a camera title to be used to manage the camera with ...

Page 45: ...nterval or period if alarms occur frequently Note Images failed to transmit by the FTP periodic transmission can be saved automatically on the SD memory card page 12 FTP periodic transmission Select ON or OFF to determine whether or not to transmit images using the FTP periodic transmission function When ON is selected it is necessary to configure the settings of the FTP server page 40 Default OFF...

Page 46: ...5 min 20 min 30 min 1 hour 1 5 hours 2 hours 3 hours 4 hours 6 hours 12 hours 24 hours Default 1 sec Image capture size Select an image capture size of images to be transmit ted to the FTP server from the following according to the selected scan mode When Full scan is selected for the scan mode 1280 x 960 VGA QVGA When Partial scan is selected for the scan mode 960 x 720 VGA QVGA Default VGA ...

Page 47: ...bout the settings relating to the FTP periodic transmission How to configure the schedule settings Step 1 Check the check box of the desired day of the week The selected day of the week will be validated for the schedule Step 2 To designate time click i and select the desired hour and minute When not designating time check the checkbox of 24 hours Step 3 Click the SET button after completing the s...

Page 48: ... How to delete the set schedule Step 1 Uncheck the check box of the set day of the week Step 2 Click the SET button after completing the settings The result will be displayed at the bottom of the win dow ...

Page 49: ... for About the SD memory card up to 100 system logs can be saved on the built in memory of the camera When the saved system logs reached the maximum number the older system logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten The system logs will be displayed in 100 logs each When using the SD memory card the logs will be saved even when the power o...

Page 50: ...mware first and determine whether or not to initialize the settings after the firmware upgrade Step 4 Click the Upgrade button The confirmation window will be displayed When Do not reset the settings after completing the upgrade was selected the confirmation window will not be displayed Important Upgrade the firmware using a PC in the same sub net as of the camera s Follow the instruction of the d...

Page 51: ...cute button to reset the settings and the HTML files to the default settings However the network settings will not be reset It is impossible to operate the camera for around 2 min utes after the initialization Restart Click the Execute button to restart the camera It is impossible to operate the camera for around 2 minutes after the restart just as when the power is turned on Notes Turn on the pow...

Page 52: ...isplayed Refer to page 59 for descriptions of how to edit the camera title Default OFF Number of characters for the camera ID 16 charac ters ALC ELC Select the light control method from the following according to the lens in use Refer to page 60 for descriptions of how to compensate backlight ALC Auto backlight compensation controls light amount according to brightness of subjects When using an AL...

Page 53: ...s are available When selecting any of 1 30 1 100 for SHUT TER select a parameter for SENS UP after set ting the parameter for SHUTTER When the sensitivity amplification rate is incre mented images on the screen may become noisy may be washed out or stripes may appear This is not malfunction When selecting a parameter except OFF X2 AUTO and X2 FIX select FIX or PRESET of C L B W or MANUAL ADJ for t...

Page 54: ...e to not to display Up to 8 privacy zones can be set and the following are available to identify them on the screen ON 1 Display in gray color ON 2 Display in mosaic OFF Display without effect for identification purpose Refer to page 63 for descriptions of how to set privacy zones Default OFF Note Privacy zones will not function just in the process of initialization just after turning the power on...

Page 55: ...be activated and adjust automatically the flange back length to a subject located at the center of the screen MANUAL ADJ To adjust the flange back length finely press the SET button after moving the cursor onto MANUAL ADJ The flange back length can be adjusted manually using the Left and Right buttons Notes The flange back length position will set to the default position for the CS mount by pressi...

Page 56: ... the operation buttons on the camera for the flange back length adjustment ON The operation buttons on the camera are unavail able for the flange back length adjustment OFF The flange back length can be adjusted using the operation buttons on the camera Default OFF Important Adjust the flange back length depending on a subject as follows We assume no responsibility whatsoever for any damages resul...

Page 57: ...res such in a carpet or drapes In this case move the cursor to the direction to alleviate this problem PEDESTAL Adjust the brightness of images Images will be brighter when the cursor is moved to the direction and will be darker when the cursor is moved to the direction Adjust the pedestal while monitoring an oscilloscope or a color video monitor HUE Adjust the hue color Adjust the hue color while...

Page 58: ...efore configuring the settings refer to the network administrator or the Internet service provider for the following information IP address Net mask Default gateway when using the gateway server router HTTP port Number NETWORK SETUP page DHCP Select ON or OFF to determine whether or not to use the DHCP function IP ADDR When not using the DHCP function enter the IP address of the camera NETMASK Whe...

Page 59: ... edit the entered character move the cursor onto the desired character and press the SET button The arrow mark will move under the selected char acter Enter the desired character for the selected character To enter a blank space press the SET button after moving the cursor onto SPACE To delete all characters press the SET button after moving the cursor onto RESET Step 3 When completing the camera ...

Page 60: ...l stripes and white fill will be displayed in the selected area alter nately When moving to the other area the area will be displayed in white To mask the other areas do the same procedures above To cancel the mask setting Select the desired masked area and press the SET button To cancel the mask setting for all areas press the Left and Right buttons for 2 seconds simultane ously Step 5 After comp...

Page 61: ... SETUP page The fine adjustment window will be displayed Step 2 Move the cursor onto R or B and adjust the level using the Left and Right buttons R indicates red and B indicates blue When the I cursor is moved to the direction red blue gain will be incremented respectively When the I cursor is moved to the direction red blue gain will be decremented respective ly Note To reset to the default setti...

Page 62: ...ion from the CCD image sen sor When AUTO2 is selected wavelength of light source should be 80 nm or more Step 3 Move the cursor onto LEVEL and select a parameter from the following LOW When illuminance around the camera is approx 1 lx or less images will be automatically displayed in B W HIGH When illuminance around the camera is approx 5 lx or less images will be automatically displayed in B W De...

Page 63: ...zone setting window will be displayed By performing steps 4 and 5 the set zone will be can celed and a new zone will be set To cancel the zone settings press the SET button after moving the cursor onto DEL The zone settings will be canceled Step 4 Move the cursor onto POSITION and press the SET button Step 5 Press the SET button after designating the desired position using the Left Right Up and Do...

Page 64: ...h panning tilting can be applied will be displayed Important PAN TILT is available only when images are zoomed in Step 5 Adjust panning tilting level pressing the Left Right Up and Down buttons After completing the adjust ment press the SET button The EL ZOOM page will be displayed Note When ON is selected for EL ZOOM PAN TILT and ZOOM are operable using a system controller Adjust the electronic z...

Page 65: ...n buttons The designated blemish will be compensated and the blemish compensation point will be registered The PIX OFF page will be displayed An asterisk will be displayed next to the respective number when registered Coordination number of the regis tered point will be displayed Note To delete the registered blemish compensation point move the cursor onto the respective blemish compensation numbe...

Page 66: ...Check if the mail settings are configured correctly The designated IP address of the DNS may be incorrect Check if the DNS set tings are configured correctly The DNS server may be down Ask the network administrator The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Cause Description C...

Page 67: ...ct Check if the IP address of the server is configured correctly The NTP server may be down Ask the network administrator Time correction succeeded The designated IP address of the NTP server may be incorrect Check if the NTP server settings are configured correctly The NTP server may be down Ask the network administrator Entered user name or password may be incorrect Check if the DDNS settings ar...

Page 68: ... not turn off the power of the WV NP1004 once and proceed as follows 1 Change the IP address by using the Panasonic IP setting software 2 Initialize the camera by pressing the INITIAL SET button on the camera The IP address will return to the default setting 192 168 0 10 Is the same IP address provided to other devices Are there contradictions between the address and the network subnet to be acces...

Page 69: ...t to LOCK avail able size total size indication of the SD memory card will be KB KB Depending on the traffic of the network or the concen tration of access to the camera there might be diffi culties displaying the camera picture Click the reload button of the browser to request the camera picture to be refreshed Is the focus adjusted correctly Check if the focus is adjusted correctly Is the lens c...

Page 70: ...luorescent lamps operating at 50 Hz By setting the shutter speed to 1 50 or 1 100 flick er caused by fluorescent lamps can be diminished Isn t the Scan mode set to Full scan When the selected scan mode is Full scan the frame rate of the analog output will be 1 4 Reference pages Cause solution 52 23 Symptom Images cannot be saved on the SD memory card Flicker occurs The screen flickers Images from ...

Page 71: ...lick on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration 71 d Reference pages Cause solution Symptom When displaying MPEG4 images on two browser win dows or more images from two cameras or m...

Page 72: ...mation bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button Click Internet Options on the Tools menu of Internet Explorer and then click the Security tab Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or...

Page 73: ...any of Panasonic Corporation of North America Security Systems www panasonic com security For customer support call 1 877 733 3689 Executive Office Three Panasonic Way 2H 2 Secaucus New Jersey 07094 Zone Office Eastern Three Panasonic Way Secaucus New Jersey 07094 Central 1707 N Randal Road Elgin IL 60123 Southern 1225 Northbrook Parkway Suwanee GA 30024 Western 6550 Katella Ave Cypress CA 90630 2...

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