1.2 Receiving Group Features
56
Feature Guide
1.2.2.7
Supervisory Feature
Description
An extension preprogrammed as a supervisor (supervisor extension) can monitor and control
each member’s status within the incoming call distribution group using a 6-line display PT.
[Example]
Feature
Description
Incoming Call Queue
Monitor
The supervisor extension can monitor the status of an incoming
call distribution group with the display.
Log-in/Log-out
Monitor and Remote
Control
Monitor: The supervisor extension can monitor the log-in/log-out
status of the incoming call distribution group members through the
corresponding DSS button light.
Remote Control: The supervisor extension can change the status
of the members by pressing the corresponding DSS button.
--- Date and time
--- Floating extension number/name of incoming call distribution group
--- The number of queuing calls
--- The longest queuing time
With
<Incoming Call Queue Monitor Display>
<Log-in/Log-out Monitor/Remote Control Mode with DSS Button light>
31 Jan. 08:13AM FRI
250:Sales Section
Waiting Calls Now :00006
Max. Waiting Time :05'10
EXIT LOG SPRVS
Log-in/Log-out Monitor
DSS buttons of the incoming call
distribution group members show
their status.
Log-in/Log-out Remote Control
Pressing the button changes
the status as follows:
Light pattern
Green on
Slow Green Flashing
Red on
Off
Status
Log-in (Ready)
Log-in (Not Ready)
Log-out
Light pattern
Red on
Green on
Status
Log-out
Log-in (Ready)
Since 29 JAN. 09:10AM
Total Calls :00996
Overflow Calls :00131
Lost Calls :00039
Average Waiting :02'12
EXIT CLEAR
31 Jan. 08:13AM FRI
250:Sales Section
Waiting Calls Now :00006
Max. Waiting Time :05'10
EXIT
--- Monitoring starting date and time
--- Total number of incoming calls
--- Total number of overflowed calls
--- The number of lost calls
--- Average queuing time
Extension in another
incoming call distribution
group
Summary of Contents for HYBRID IP-PBX KX-TDA100
Page 14: ...14 Feature Guide...
Page 15: ...Feature Guide 15 Section 1 Call Handling Features...
Page 26: ...1 1 Incoming Call Features 26 Feature Guide 2 2 4 Time Service...
Page 280: ...1 29 Computer Telephony Integration CTI Features 280 Feature Guide...
Page 281: ...Feature Guide 281 Section 2 System Configuration and Administration Features...
Page 317: ...Feature Guide 317 Section 3 Programming Instructions...
Page 361: ...Feature Guide 361 Section 4 Appendix...
Page 372: ...4 4 Revision History 372 Feature Guide...
Page 373: ...Feature Guide 373 Index...