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Limited Warranty (Only for U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer
Electronics Corporation (referred to as “the warrantor”) will, for the length of the period indicated on the chart below,
which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with
new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made by the warrantor.
Product or Part Name
Labor
Parts
Convection Steam Oven
1 yr.
1 yr.
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will
be no charge for parts.
This warranty only applies to products purchased and serviced in the United States. This warranty is extended only
to the original purchaser of a new product which was not sold “as is”.
Mail-In Service – Online Repair Request
Online Repair Request
To submit a new repair request, and for quick repair status visit our Web Site at:
http://shop.panasonic.com/support
When shipping the unit, carefully pack and send it in the original (or supplied) carton. Include a letter detailing
the complaint along with the bill of sales and provide a daytime phone number where you can be reached.
A valid registered receipt is required under the Limited Warranty.
When shipping Lithium Ion batteries please visit our web site at
http://shop.panasonic.com/support
as
Panasonic is committed to providing the most up to date information.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO
FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID
AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER glass,
plastic parts, temperature probes (if included) and normal wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied
by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, maladjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office,
restaurant, or other business), rental use of the product, service by anyone other than a Factory Service center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media
or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
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