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12

Useful Information

Handling and Maintenance

Operation environment

Place the computer on a flat stable surface not subject to shock, vibration, and danger of 

dropping. Do not place the computer upright or turn it over. If the computer is exposed to an 

extremely strong impact, it may become damaged.

Operating environment

Temperature:   Operation :    <Model without heater> 

°C

 to 50 

°C

 {32 

°F

 to 122 

°F

}(IEC60068-2-1, 2)

*1

 

        

<Model 

with 

heater>

        

-10 

°C

 to 50 

°C

 {14 

°F

 to 122 

°F

} (IEC60068-2-1, 2)

*1

 

     Storage 

  -20 

°C

 to 60 

°C

 {-4 

°F

 to 140 

°F

}

Humidity:     Operation :   30

%

 to 80

%

 RH (No condensation)

     Storage 

  30

%

 to 90

%

 RH (No condensation)

Even within the above temperature/humidity ranges, operation for a long time in extreme en-

vironments, smoking nearby, or operation in places where oil is used or where there is a lot of 

dust will result in the product deterioration and will shorten the product life.

*1 

Do not expose the skin to this product when using the product in a hot or cold environment. (

Î

 

Operat-

ing Instructions - Read Me First

 “Safety Precautions”) 

If the computer is wet in temperatures of 0 

°C

 {32 

°F

} or below, freeze damage may occur. Make sure to 

dry off the computer in such temperatures.

Do not place the computer in the following areas, otherwise the computer may be damaged.

•  Near electronic equipment. Image distortion or noise may occur.

•  In extremely high or low temperature.

As the computer can become hot during operation, keep it away from items that are sensitive 

to heat.

Handling cautions

This computer is designed to minimize shock to parts such as the LCD and the flash memory 

drive, but no warranty is provided against any trouble caused by shock. Be extremely careful 

when handling the computer.

When carrying the computer:

•  Turn off the computer.

•  Remove all external devices, cables, Smart Cards and other protruding objects.

•  Do not drop or hit the computer against solid objects.

•  Do not grip the display part.

When you board an airplane, take the computer with you and never put it in your checked lug-

gage. When using the computer on airplane, follow the airline’s instructions.

The touchscreen is designed to be used by a finger tip. Do not place any object on its surface 

and do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g., 

nails, pencils and ball point pens).

Avoid any harmful substances such as oil from getting into the touchscreen. The pointer may 

not work correctly.

Be careful not to get injured by dropping or getting hit when carrying the computer.

Use only the dedicated pen (included) to touch the screen. Do not place any object on its sur-

face and do not press down strongly with sharp-pointed or hard objects that may leave marks 

(e.g., nails, pencils and ball point pens).

Do not use the screen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles 

on the screen/dedicated pen (included) can scratch the screen surface or obstruct the dedi-

cated pen (included) operation.

Use the dedicated pen (included) only for touching the screen. Using it for any other purpose 

may damage the dedicated pen (included) and result in scratches on the screen.

Summary of Contents for FZ-Q2 series

Page 1: ...n Troubleshooting Appendix Getting Started Getting Started Useful Information Troubleshooting Appendix Introduction 2 Description of Parts 4 First time Operation 7 Turning On Turning Off 11 Handling and Maintenance 12 Installing Software 18 Troubleshooting Basic 23 LIMITED USE LICENSE AGREEMENT 29 Contrat de licence d usage limité 31 Specifications 33 LIMITED WARRANTY 37 Standard Limited Warranty ...

Page 2: ...actual unit lÎ If you do not sign in log on as an administrator you cannot use some functions or cannot display some screens lÎ Refer for the latest information about optional products to the catalogs etc lÎ In these instructions the names and terms are referred as follows Windows 10 Pro 64 bit as Windows or Windows 10 Windows 7 Professional 32 bit Service Pack 1 and Windows 7 Professional 64 bit ...

Page 3: ...ormance Corpora tion nÎOn screen Manual For further information about the computer you can refer to the on screen manual Î l Operating Instructions Reference Manual The Operating Instructions Reference Manual contains the practical information to help you fully enjoy the computer s performance Update it to the latest version for reference Î l Important Battery Tips The Important Battery Tips will ...

Page 4: ...N C Wireless WAN Antenna Only for model with wireless WAN Î Î Operating Instructions Reference Manual Wireless WAN D Ambient Light Sensor The ambient light sensor is equipped with an automatic brightness adjustment func tion that adjusts the display screen è page 13 Front Camera Î Î Operating Instructions Reference Manual Camera E Camera Lens F Camera Indicator G LED Indicators Power Indicator Off...

Page 5: ...nstructions Reference Manual Tablet Buttons D Windows Button Î Î Operating Instructions Reference Manual Tablet Buttons E Security Lock A Kensington cable can be connected For further information read the manual that comes with the cable F Headset Jack A headset or headphone can be connect ed G USB3 0 Port Î Î Operating Instructions Reference Manual USB Devices H DC IN Jack ...

Page 6: ... Manual Wireless WAN C microSD Memory Card Slot Î Î Operating Instructions Reference Manual microSD Memory Card Rear Camera Î Î Operating Instructions Reference Manual Camera D Camera Indicator E Camera Lens F Camera Light G Smart Card Reader Only for model with Smart Card Reader Î Î Operating Instructions Reference Manual Smart Card H Speaker I Expansion Bus Connector Î Î Operating Instructions R...

Page 7: ...luding wired LAN cable except the AC adaptor z z Handling the AC adaptor Problems such as sudden voltage drops may arise during pe riods of thunder and lightning Since this could adversely af fect your computer an uninterruptible power source UPS is highly recommended unless running from the battery alone NOTE l Note that the computer consumes electricity even when the computer power is off If the...

Page 8: ...the Wireless Network after the setup of Win dows is complete If Let s get connected is displayed you can select Skip this step Join a wireless network screen may not appear CAUTION lÎ You can change the user name password image and secu rity setting after setup of Windows lÎ Remember your password If you forget the password you cannot use Windows Creating a password reset disk before hand is recom...

Page 9: ...screen instructions Î Operating Instructions Reference Manual Checking the Computer s Usage Status 5 Update the on screen manual A Connect to the internet Sign in Log on to Windows as an administrator For further information refer to Operating Instructions Connect to a network B Update the on screen manual Touch Start Panasonic Panasonic PC Settings Utility and then touch Support Manual Launch Man...

Page 10: ...ouch Computer then touch Manage z z A standard user needs to enter an administrator password B Touch Disk Management C Long touch the partition for Windows c drive in the default setting and touch Shrink Volume z z The partition size depends on the computer specifications D Input the size in Enter the amount of space to shrink in MB and touch Shrink z z You cannot input a larger number than the di...

Page 11: ...rn off the computer completely proceed as follows A Touch Start at the lower left and the touch Settings Update security Re covery B Touch Restart now under Advanced startup C Touch Turn off your PC Precaution against Starting Up Shutting Down l Do not do the following Connecting or disconnecting the AC adaptor Pressing the power switch Touching tablet buttons screen or external mouse NOTE l To co...

Page 12: ...at Handling cautions This computer is designed to minimize shock to parts such as the LCD and the flash memory drive but no warranty is provided against any trouble caused by shock Be extremely careful when handling the computer l When carrying the computer Turn off the computer Remove all external devices cables Smart Cards and other protruding objects Do not drop or hit the computer against soli...

Page 13: ...LAN Bluetooth Wireless WAN Only for model with wireless LAN Bluetooth Wireless WAN l Before using wireless LAN Bluetooth Wireless WAN make the appropriate security settings such as data encryption n Battery Recalibration l The battery recalibration may take a long time due to the large battery capacity This is not a malfunction When performing Battery Recalibration after shutting down Windows Full...

Page 14: ...onments Inside or near steel structures such as buildings or bridges Inside or near automobiles or near train power lines Near metallic furniture or appliances When the AC adaptor or other peripheral devices are brought closer to the computer Near magnets speakers or other objects with strong magnetic fields The magnetic directions indicated by the magnetic sensor may not be accurate immediately a...

Page 15: ...r rubbing alcohol since it may adversely affect the surface caus ing discoloration etc Do not use commercially available household cleaners and cosmetics as they may contain components harmful to the surface l Do not apply water or detergent directly to the computer since liquid may enter inside of the computer and cause malfunction or damage l Use a soft dry cloth to wipe droplets of water from t...

Page 16: ...tored data è Operating Instructions Reference Manual Erasing Flash Memo ry Data CAUTION l Never disassemble the computer except before disposal l Refer to Operating Instructions Read Me First Safety Precautions for precautions when disposing of the computer 1 Turn off the computer and connect the AC adaptor 2 Press and hold volume down button and A button for 10 seconds or more 3 Disconnect the AC...

Page 17: ...7 Useful Information 7 Remove the screws and the rear cover 8 Lift up the side B and remove the battery B 9 Insulate the connectors on the built in battery by covering them with plastic tape for exam ple ...

Page 18: ...nstallation is complete 1 Perform Remove everything and reinstall Windows A Touch Start Settings Update security Recovery B Touch Get Started under Reset this PC C Select the option z z Keep my files Windows reinstallation can be completed in a short time Approximately 30 minutes Applications and other items that do not come with this computer will be removed z z Remove everything Just remove my f...

Page 19: ...urity Recovery B Touch Restart now under Advanced startup C Touch Troubleshoot Advanced options UEFI Firmware Settings Restart Turn on the computer and touch top left of the screen while Panasonic boot screen is displayed z z If the Panasonic boot screen is not displayed turn on the computer while touching top left of the screen z z If the password is requested enter the Supervisor Password 2 Writ...

Page 20: ...essage touch YES 11 Select OS 32bit or 64bit and touch OK 12 Touch Recovery ALL Partitions At the confirmation message touch YES Installation starts according to the instructions on the screen It will take approximately several tens of minutes 20 minutes z z Do not interrupt installation for example by turning off the computer or performing other operation Otherwise installation may become unavail...

Page 21: ...ecovery B Touch Restart now under Advanced startup C Touch Troubleshoot Advanced options UEFI Firmware Settings Restart Turn on the computer and touch top left of the screen while Panasonic boot screen is displayed z z If the Panasonic boot screen is not displayed turn on the computer while touching top left of the screen z z If the password is requested enter the Supervisor Password 3 Write down ...

Page 22: ...to create a new partition refer to About the partition structure è page 10 2 This does not appear if Windows cannot be installed to the recovery partition and the area us able by Windows 13 Touch Recovery ALL Partitions At the confirmation message touch YES Installation starts according to the instructions on the screen It will take approximately 60 minutes 30 45 minutes z z Do not interrupt insta...

Page 23: ...ystem is displayed the com puter failed to warm up and does not start In this case turn off the computer leave it in an environment of 5 C 41 F or higher temperature for about an hour and then turn on the power again Cannot turn on the comput er The computer does not re sume from sleep The battery indicator blinks green and orange alternate ly l Leave it in an environment of 5 C 41 F or higher tem...

Page 24: ...ck the date and time of the server l The 2100 A D or later year will not be correctly recognized on this computer Executing Battery Recali bration screen appears l The Battery Recalibration was canceled before Windows was shut down last time To start up Windows turn off the computer by the power switch and then turn on Enter Password does not appear when resuming from sleep hibernation l Select En...

Page 25: ...ouch Start at the lower left and then touch File Explorer 1 Touch Start Computer C 1 Long touch Windows C and touch Properties 1 Long touch Local Disk C and touch Properties D 1 Touch Tools Check 1 Touch Tools Check Now A standard user needs to enter an administrator password E Follow the on screen instructions l Start the computer in Safe Mode and check the error details When the Panasonic boot s...

Page 26: ...ctions Ref erence Manual tablet Button The screen is disordered l Changing the number of display colors and resolution may affect the screen Restart the computer l Connecting disconnecting an external display may affect the screen Restart the computer Under factory default settings the brightness of the display screen will adjust automatically based on the ambient light detected by the ambient lig...

Page 27: ... screen or the Welcome screen you may not be able to point the correct position using the pen included Use the external keyboard or the external mouse to sign in log on n On screen Document The document of PDF for mat is not displayed l Install Adobe Reader A Log on to Windows as an administrator B Touch Start and input c util reader en Pinstall bat in Search Programs and files then press Enter C ...

Page 28: ...ed in the Advanced menu of the Setup Utility Wireless Configuration l Touch ACTION CENTER at the task tray and then touch All settings Network Internet Airplanemode Set Airplane mode to Off and then set Wi Fi to On for wireless LAN set Mobile broadband to On for wireless WAN set GPS to On for wireless WAN set Bluetooth to On for Bluetooth set GPS GNSS to On for GPS ...

Page 29: ...vailable to any third party by time sharing or otherwise without the prior written consent of Panasonic Corporation D You may not copy or reproduce or permit to be copied or reproduced the Programs or related documentation for any purpose except that you may make one 1 copy of the Programs for backup purposes only in support of your use of the Programs on the single Product which was accompanied b...

Page 30: ... by third party and licensed to Panasonic Corporation 3 the software licensed under the GNU General Public License Version 2 0 GPL V2 0 4 the software licensed under the GNU LESSER General Public License Version 2 1 LGPL V2 1 and or 5 open source software other than the software licensed under the GPL V2 0 and or LGPL V2 1 The software categorized as 3 5 are distributed in the hope that it will be...

Page 31: ... soit sans l autorisation écrite préalable de Panasonic Corporation D Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de la documentation les accompagnant pour quelque fin que ce soit à l exception d une 1 copie des Logiciels à des fins de sauvegarde uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique qui est accompagné pa...

Page 32: ...s contrat qui remplace et annule toute proposi tion ou contrat précédent écrit ou oral et toute autre communication entre nous relativement à l objet du présent contrat Ce produit contient le logiciel suivant 1 le logiciel développé indépendamment par ou pour Panasonic Corporation 2 le logiciel appartenant à un tiers et sous licence Panasonic Corporation 3 le logiciel sous licence GNU General Publ...

Page 33: ... partition Only for Windows 7 downgrade model Approx 15 GB is used as a partition with HDD recovery tools Userscan not use this partition Approx 300 MB is used as a partition with system tools Users cannot use this partition Display Method 12 5 FHD type 1920 1080 dots Internal LCD 4 Max 16 777 216 colors 1920 1080 dots Wireless LAN 5 Intel Dual Band Wireless AC 8260 è page 34 Bluetooth 6 è page 35...

Page 34: ...Pre installed Software 16 PC Information Viewer Hand Writing Utility Recovery Disc Creation Utility Camera Utility Intel PROSet Wireless Software Intel Wireless Bluetooth Microsoft Office Trial 18 Display Helper Touch Operation Help Utility Wireless Manager mobile edition 19 GPS Viewer 20 Panasonic PC Settings Utility 21 Wireless Toolbox Adobe Acrobat Reader DC Battery Recalibration Utility Wirele...

Page 35: ...tware the following cases may occur In these cases select a smaller resolution Cannot select a large resolution When selecting a large resolution an error occurs 8 Operation has been tested and confirmed using Panasonic microSD Memory Card with a capacity of up to 2 GB and Panasonic microSDHC Memory Card with a capacity of up to 32 GB Operation on other microSD equipment is not guaranteed 9 Does n...

Page 36: ...nstall one version and install the other version 18 To continue using this software after the end of the trial purchase a license by following the on screen instructions 19 For information on Wireless Manager refer to the supplementary instructions by the following procedure A Long touch Start at the bottom left corner B Touch Run input c util wlprjct Supplementary Instructions pdf then touch OK T...

Page 37: ...butable to acts of God Cosmetic damage that does not affect functionality is not covered Cosmetic damage on units with hardware failures will be re paired in accordance with the warranty terms This warranty is extended solely to the original purchaser on the unit serial number for which it was purchased Complete unit replacement fulfills the full obligation and is at the discretion of Panasonic an...

Page 38: ...s or other media on which the Pro grams are furnished resulting from your storage thereof or for defects that have been caused by operation of the disk s or other media Panasonic s entire liability and your exclusive remedy under this warranty shall be limited to the replace ment in the United States or other Panasonic designated location of any defective disk or other media which is returned to P...

Page 39: ...and 2 EFB Systems are defined by FAA AC Advisory Circular 120 76A or JAA JAA TGL Temporary Guidance Leaflets No 36 Other Limits and Exclusions There are no other express warranties except as listed above PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUEN TIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY ALL EXPRESS AND IM...

Page 40: ...nstructions on how to obtain service A purchase receipt or other proof of date of original purchase is required before warranty service is performed Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on an exchange basis Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance of the original per...

Page 41: ...fit loss or special indirect or consequential damages or other claims whether or not of similar character No Coverage This limited warranty does not apply if the disk s or other media has been used in other than a Panasonic product or in environmental conditions other than those specified by PCI or the manufac turer or if subjected to misuse neglect mishandling modification or attempted modificati...

Page 42: ...86 entre 9h00 et 17h00 heure de l Est du lundi au vendredi sauf les jours fériés avant l échéance de la garantie applicable en prenant soin d identifier la nature de la défaillance Un reçu ou toute autre pièce justificative de la date d achat original sera exigé avant toute réparation Toute pièce défectueuse couverte par la présente garantie limitée sera réparée ou remplacée par une pièce neuve ou...

Page 43: ...ouvre aucun autre dommage y compris mais non exclusivement la perte d usage ou de profits ni aucun dommage spécial indirect ou consécutif ni aucune autre réclamation de nature similaire ou autre Produits non couverts La présente garantie limitée ne s applique pas si la ou les disquettes ou autre support ont été utilisés dans un produit d une marque autre que Panasonic ou dans des conditions envi r...

Page 44: ...ranty on Toughbook accessories stylus pens AC charger combo drive etc is 12 Months from the date of purchase 3 months for batteries 6 To claim warranty service when required you should Check the Panasonic web site for latest warranty contact http www panasonic com au business use the Service Centre Locator and call the National Service Centre number indicated Prepare purchase receipt as proof of p...

Page 45: ... NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT SYSTEMS AIR TRAFFIC CONTROL EQUIPMENT SYSTEMS OR AIRCRAFT COCKPIT EQUIPMENT SYSTEMS 4 PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES 4 AIRCRAFT COCKPIT EQUIPMENT SYSTEMS include Class 2 Electronic Flight Bag EFB Systems and Class 1 EFB Systems when used during crit...

Page 46: ...wo Riverfront Plaza Newark NJ 07102 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic Australia Pty Limited ACN 001 592 187 ABN 83 001 592 187 1 Innovation Road Macquarie Park NSW 2113 Web Site http panasonic net avc pc Panasonic Corporation 2017 HS0117 0 20160465ZAD ...

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