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Limited Warranty (ONLY FOR U.S.A)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic
W
ay Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic DVD Player Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Consumer Electronics
Company or Panasonic Puerto Rico, Inc. (collectively referred to
as “the warrantor”) will, for the length of the period indicated on
the chart below, which starts with the date of original purchase
(“Limited
W
arranty period”), at its option either (a) repair your
product with new or refurbished parts, or (b) replace it with a new
or a refurbished product. The decision to repair or replace will be
made by the warrantor.
During the “Labor” Limited
W
arranty period there will be no
charge for labor. During the “Parts” warranty period, there will be
no charge for parts. You must mail-in your product during the
warranty period. If non-rechargeable batteries are included, they
are not warranted. This Limited
W
arranty only applies to
products purchased and serviced in the United States or Puerto
Rico. This Limited
W
arranty is extended only to the original
purchaser and only covers product purchased as new. A
purchase receipt or other proof of original purchase date is
required for Limited
W
arranty service.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs
please ship the product to:
Panasonic Service and Technology Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc.
(787)-750-4300 or fax (787)-768-2910.
W
hen shipping the unit carefully pack and send it prepaid,
adequately insured and preferably in the original carton. Include
a letter detailing the complaint and provide a day time phone
and/or email address where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY
PERIOD THE PURCHASER WILL BE REQUIRED TO
FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED
FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited
W
arranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage. The Limited
W
arranty ALSO
DOES NOT COVER damages which occurred in shipment, or
failures which are caused by products not supplied by the
warrantor, or failures which result from accidents, misuse,
abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer
controls, improper maintenance, power line surge, lightning
damage, modification, or commercial use (such as hotel, office,
restaurant, or other business), rental use of the product, or
service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE
WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY.
(As examples, this excludes damages for
lost time, cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer, loss of
or damage to media or images, data or other recorded content.
The items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO
THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on how long an implied
Limited
W
arranty lasts, so the exclusions may not apply to you.
This Limited
W
arranty gives you specific legal rights and you
may also have other rights which vary from state to state. If a
problem with this product develops during or after the Limited
W
arranty period, you may contact your dealer or Servicenter. If
the problem is not handled to your satisfaction, then write to the
warrantor’s Consumer Affairs Department at the addresses
listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Product or Part Name
Parts
Labor
DVD Player
One (1) Year
Ninety (90) days
Rechargeable Batteries
(in exchange for defective item)
Ten (10) Days
Not Applicable
Customer Services Directory
Obtain Product Information and Operating Assistance; locate
your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests
by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY:
1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for
all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday – Friday 9 am to 8 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American
Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY :
1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Caro-
lina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Limite
d W
a
rranty
(ONL
Y FOR
U
.S.A)
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