10. Help
77
10.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display
Cause & Solution
“
CALL SERVICE
”
L
There is something wrong with the unit. Contact our service personnel.
“
CHANGE DRUM
”
L
There is something wrong with the drum cartridge. Replace the drum
cartridge and the toner cartridge.
“
CHECK DOCUMENT
”
L
The document was not fed into the unit properly. Remove the document,
and then press
{
W
}
to clear the message. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 97)
and try again.
“
CHECK DRUM
”
L
The drum cartridge is not inserted properly. Re-insert it correctly (page 10).
“
CHECK INSTALL INPUT
TRAY #1
”
L
The paper input tray is not installed correctly. Pull out the paper input tray
and re-insert it.
Note:
L
“
#1
”
: Standard input tray
L
“
#2
”
: Lower input tray
L
“
#1+#2
”
: Standard input tray and lower input tray
“
CHECK PAPER
”
L
The recording paper size setting and/or the loaded recording paper is not
appropriate.
–
The recording paper size is not the same as the size selected for copy.
–
The recording paper size is not the same as the size selected when
printing from the PC.
–
The recording paper size is not the same as the size selected for
receiving a fax.
Change the recording paper size setting (feature #380 on page 57 or
feature #382 on page 57), and load the appropriate recording paper.
“
CHECK PICK UP INPUT
TRAY #1
”
L
Recording paper was not fed into the unit properly. Load the paper again
(page 94).
Note:
L
“
#1
”
: Standard input tray
L
“
#2
”
: Lower input tray
“
DIRECTORY FULL
”
L
There is no space to store new items in the navigator directory. Erase
unnecessary items (page 45).
“
DRUM LIFE LOW REPLACE
SOON
”
L
The drum is reaching the end of its life. Replace the drum cartridge as soon
as possible.
“
EMAIL SIZE OVER
”
L
When performing scan to email address, the total file size of scanned data
exceeded the file size limitation. Divide the document into sections.
“
FAX IN MEMORY
”
L
The unit has a document in memory. See the other displayed message
instructions to print out the document. For fax memory capacity, see page
99.
L
If the PC fax setting (feature #442 on page 62) is set to
“
ALWAYS
”
,
–
check the connection between the computer and the unit.
–
check that the computer is turned ON.
L
If the fax preview mode (feature #448 on page 53) is set to
“
ON
”
,
–
view, print or save the received fax documents, and then erase the
unnecessary documents (page 53).
–
turn the setting to
“
OFF
”
. The fax documents stored in memory will be
printed automatically.
