Smooth Operator Configuration Note (77200)
Panasonic DBS
C o n f i d e n t i a l
P a g e 6
The above information is provided by Octel Communications Corporation as a guide.
See disclaimer on page 1
O c t e l C o m m u n i c a t i o n s
5.4
VOICE MAIL RINGING
The Voice Mail Ringing feature allows calls from a DBS Automated
Attendant or from an ACD port to ring an extension with the same ring
tone as a CO trunk. The ring pattern is selected in the Extension Distinctive
Ringing program. If a distinctive ringing pattern is not specified, the
ringing pattern will be two seconds on/two seconds off.
Note: We suggest you do not change this feature.
5.6
ONE-TOUCH VM TRANSFER
The VM key can be used by attendants to easily transfer incoming callers
to an extension’s Smooth Operator mailbox. Beginning with CPC-B
Version 5, when a user presses a voice mail key and then presses a
DSS/BLF key, the digits programmed for the DSS/BLF key are transmitted
to the Smooth Operator system.
For example, if an attendant receives an incoming call for station 200 and
the attendant knows that station 200 is busy because the DSS/BLF key is lit
red, the attendant can press the VM key and then press the DSS/BLF key to
automatically transfer the caller to 200’s Smooth Operator mailbox.
For a general description of the VM key as well as instructions on using
the key for personal message retrieval, see “One-Touch VM Access”
section 7.11.
Note: See “Voice Mail Transfer Key” section 5.4 for a similar transfer
key. The Voice Mail Transfer Key provides faster operation but
may not work with some Smooth Operator systems since you do
not wait for the Smooth Operator system to answer before
pressing the DSS/BLF key. The One-Touch VM Access works
with virtually every Smooth Operator systems.
Note: The VM key is assigned differently, depending on whether it is
used for personal message retrieval or attendant transfer. See the
following “Operation” section for instructions.
Note: You cannot program this feature if trunks are assigned to the key.
First clear the FF assignments, then use the following procedures
to assign the VM key.
1. Press the ON/OFF key.
• The phone issues intercom dial tone.
• The ON/OFF LED lights.
2. Press the PROG key.
3. Press the FF key, DSS key, or One-Touch key.
4. Press the CONF key.
5. Press the AUTO key.
6. Dial the Smooth Operator extension number.
Voice Mail Ringing (CPC-AII and
CPC-B Version 3.1 or higher)
One-Touch VM Transfer (CPC-AII
and CPC-B Version 5.0 or higher)
