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CY-VHD9401U/L
CY-VHD9401U/L
77
Troubleshooting
(continued)
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Sound skipping or
noise
There is a fl aw or foreign objects
on the disc.
Remove the foreign objects, or use a
fl awless disc.
(page 81)
For MP3, refer to “Notes on MP3”.
(page 60)
Sound skipping due to
vibration
The unit is not suffi ciently secured.
Mount the unit securely with the
mounting parts, referring to the
installation instructions.
Disc unejectable
Something such as a peeled label
prevents the disc from coming out.
Press and hold [
<
] (Eject) for more
than 10 seconds. If failure persists,
press the reset switch.
(page 80)
If normal operation is not restored,
call the store where you purchased
the unit or the nearest Panasonic
Servicenter.
The microcontroller in the unit
operates abnormally due to noise
or other factors.
Unplug the power cord and plug it
again. In case the unit is still out of
order, consult the dealer.
The buttons do not
work.
Some operations are not permitted
with certain discs.
Refer to the guide provided with your
disc.
DVD video/Video CD/CD/MP3
Problem
Possible cause
Possible solution (reference page)
No playback
The disc is inserted upside down.
Insert a disc correctly.
(page 54)
There is a fl aw or foreign objects
on the disc.
Remove the foreign objects, or use a
fl awless disc.
(page 81)
The disc has unplayable formatted
data.
Refer to “Notes on MP3”.
(page 60)
The unit plays back the ROM track
of a mix mode CD.
Skip the ROM track.
The CD-R/RWs that
are playable on
other devices are not
playable on this unit.
The playability of some CD-R/RWs
may depend on the combination
of media, recording software
and recorder to be used even if
these CD-R/RWs are playable on
other devices such as a personal
computer.
Make CD-R/RWs in different
combination of media, recording
software and recorder after referring to
the description about MP3.
(page 60)
A disc that cannot be played back
on this unit is inserted.
This unit can only play the following
types of discs: DVD video, Video CD,
CD, CD-DA data recorded CD-R or
CD-RW, and MP3 data recorded CD
media (CD-ROM, CD-R, CD-RW).
DVD video
Problem
Possible cause
Possible solution (reference page)
Cannot switch
the audio
language/subtitle
language/angle.
It is not possible to switch if
the disc does not have multiple
audio languages/subtitle
languages/angles recorded on it.
Refer to the guide provided with your
disc.
CD
Problem
Possible cause
Possible solution (reference page)
CD-text is not
displayed normally.
Disc is dirty, or has scratches.
Clean the disc, referring to the section
on “Notes on Disc”.
(page 81)
Some discs permit switching
through a menu screen.
Sometimes, switching angles is
possible only with certain scenes.
The picture does
not appear on the
monitor.
Cables are not correctly connected.
Connect cables correctly.
It is diffi cult to hear
quiet sound (Dolby
digital DVD software
only)
Set “D.Range Compression” to
“Minimum”.
(page 70)
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D.Range Compression is set to
“OFF” or “Standard”.
A DVD-R or DVD-RW
is not playable.
Finalize the disc.
Refer to “Discs that can be Played
Back” (page 15) or “Notes on
CD-Rs/RWs, DVD-Rs/RWs” (page 81)
for other cases.
The disc is still unfi nalized.
A Disc in the video recording (VR)
format is unplayable.
Insert a disc with video formatted disc.
(page 15)
