32
Troubleshooting
n
Others
No response.
l
Press
button to open Task Manager and close the software application that is not
responding.
Connect the external keyboard and press
Ctrl
+
Shift
+
ESC
to open Task Man-
ager and close the software application that is not responding.
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An input screen (e.g., password input screen at startup) may be hidden behind another
window. Click
Alt
+
Tab
to check.
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Press the power switch for 4 seconds or longer to shut down the computer, and then press
the power switch to turn it on. If the application program does not work normally, uninstall
and reinstall the program. To uninstall,
click
(Start) - [Control Panel] - [Programs] - [Uninstall a program].
click [start] - [Control Panel] - [Add or Remove Programs].
Troubleshooting (Basic)