29
Troubleshooting
n
Starting Up
Windows startup and opera-
tion is slow.
l
Click
F9
in the Setup Utility (
è
Reference Manual
“Setup Utility”) to return the
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
Utility and make the settings again. (Note that the processing speed depends on the ap-
plication software, so this procedure may not make Windows faster.)
l
If you installed a resident software after purchase, turn off the residence.
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Disable Indexing Service in the following menu.
Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster local
searches)].
The date and time are incor-
rect
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Make the correct settings.
Click
(Start) - [Control Panel] - [Clock, Language, and Region] -
[Date and Time].
Click [start] - [Control Panel] - [Date, Time, Language, and Regional
Options] - [Date and Time].
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If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support.
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When the computer is connected to LAN, check the date and time of the server.
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The 2100 A.D. or later year will not be correctly recognized on this computer.
[Executing Battery Recali-
bration] screen appears.
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The Battery Recalibration was canceled before Windows was shut down last time.
To start up Windows, turn off the computer by the power switch, and then turn on.
[Enter Password] does not
appear when resuming from
sleep (
)/
standby (
)/
hibernation.
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Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup Utility
(
è
Reference Manual
“Setup Utility”).
l
The Windows password can be used instead of the password set in the Setup Utility.
A
Click
(Start) - [Control Panel] - [User Accounts and Family Safety] - [Add or
remove user accounts] and select the account, and set the password.
B
Click
(Start) - [Control Panel] - [System and Security] - [Power Options] - [Re-
quire a password on wakeup] and add a check mark for [Require a password].
A
Click [start] - [Control Panel] - [User Accounts] and select the account, and set the
password.
B
Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options]
- [Advanced] and add a check mark for [Prompt for password when computer re-
sumes from standby].
Cannot resume.
l
An error may occur when the computer automatically enters the sleep (
) /
standby (
) or hibernation mode while the screen saver is active. In this
case, turn off the screen saver or change the pattern of the screen saver.
Other startup problems.
l
Click
F9
in the Setup Utility (
è
Reference Manual
“Setup Utility”) to return the
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
Utility and make the settings again.
l
Remove all peripheral devices.
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Check to see if there was a disk error.
A
Remove all peripheral devices including an external display.
B
Click
(Start) - [Computer] and right-click [Local Disk (C:)], and click [Proper-
ties].
C
Click [Tools] - [Check Now...].
A standard user needs to enter an administrator password.
D
Select the option in [Check disk options] and click [Start].
E
Click [Schedule disk check] and restart the computer.
A
Click [start] - [My Computer] and right-click [Local Disk(C:)], and click [Properties].
B
Click [Tools] - [Check Now].
C
Select the option in [Check disk options] and click [Start].
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Connect the external keyboard to the computer, and start it in Safe Mode and check the
error details. When the [Panasonic] boot screen disappears
*1
at startup, press and hold
F8
until the Windows Advanced Options Menu is displayed. Select the Safe Mode and
press
Enter
.
*1
When [Password on boot] is set to [Enabled] or [Auto] in the [Security] menu of the
Setup Utility, [Enter Password] appears after the [Panasonic] boot screen disappears.
As soon as you enter the password and press
Enter
, press and hold
F8
.
