palmOne Treo 650, Administrator'S Manual

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15
CHAPTER 4
Synchronizing Accounts
In a Microsoft Exchange ActiveSync
®
account in the VersaMail
®
application, both
the email and calendar information synchronize directly with the info on the
Exchange server. The email and calendar info doesn’t synchronize with the
desktop software application, such as Palm
® Desktop software or Microsoft
Outlook. Other information on the device, such as contacts, tasks, and memos,
continues to synchronize with information in the desktop software application.
Retrieving email messages
The following describes what takes place during message retrieval for an
Exchange ActiveSync account whether message retrieval is manual or using an
Auto Sync schedule.
■ Wireless synchronization.
Microsoft Exchange ActiveSync supports wireless
synchronization with the server only. In order to retrieve email messages and
Calendar events, users must select Sync in VersaMail to make a wireless
connection to the server. If users synchronize the device with their computer
during a HotSync
® operation, info from other applications—Contacts, Memos,
and so on—is synchronized, but email messages and Calendar events are not.
■ Message retrieval.
When a user gets messages manually or through Auto Sync,
Microsoft Exchange ActiveSync not only retrieves email messages directly from
the server for the time interval set on the device (default is seven days)—it also
retrieves all Calendar events directly from the server for the preceding seven
days. The interval for Calendar event retrieval is always seven days, regardless
of the interval you set on the device.
TIP
Users can increase the time interval for how many days’ worth of email to
retrieve so that recent messages are not removed from the device. You can
change the number of days by selecting Preferences from the Options menu
within VersaMail, selecting Delivery Option, and then selecting a different
interval. Note that the interval for Calendar event retrieval is always seven
days.
■ Message removal.
Microsoft Exchange ActiveSync removes any email messages
from the device that fall outside of the time interval set on the device, as well as
any Calendar events that are more than seven days old. For example, if the time
interval is set at seven days, any email messages or Calendar events that are
eight days old are removed from the device. This info is not removed from the
Exchange server.