Zire™ 72
Handheld
339
CHAPTER 18
Sending and Receiving E-mail Messages
Send retry
When you tap Send on the message menu, the VersaMail application automatically attempts to
send the message. If the send attempt fails for any reason (for example, your handheld is out of
range, or the application cannot connect to the mail server), you can choose to have the
application move the message to the Outbox and keep trying to send the message every 30
minutes, a maximum of three times.
If you put a message in the Outbox, you must do a manual send to send the message on the first
try. The VersaMail application attempts automatic send retry only after a manual send attempt
fails. Keep in mind the following regarding automatic send retry:
• Automatic send retry occurs only if you tap Send to send the message manually. It doesn’t work
if you tap Get & Send.
• To select automatic send retry, tap Yes in the dialog box notifying you that manual send has
failed.
• If automatic send retry succeeds, the message is moved to the Sent folder.
• If automatic send retry fails after the third try, you have to send the message manually.
Send retry notifications
If automatic send retry fails after the third try, a notification appears on the
Reminders screen
.
Send retry notification features include the following:
• A broken envelope icon shows that automatic send retry has failed. A separate notification
appears for each e-mail account.
• You can choose to
disable notifications
for send retry failures.
• The Reminders screen shows only the most recent notification for an e-mail account, no matter
how many automatic send retries have been attempted for that account.
Did You Know?
Send retry doesn’t work
for
VPN
or
SSL
connections, or for
accounts for which your
ISP requires you to log in
to the mail server before
sending mail. It also
doesn’t work if you have
configured the security
preferences
on your
handheld to encrypt
databases on the
handheld.
Tip
Tap the notification to
view a detailed error
message. Viewing the
error message deletes the
notification from the
Reminders screen.
