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Chapter 8
Page 231
Service menu
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using
TCP/IP, check this section and try the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the
connection fails. An easy way to do this is to display the expanded
Service Connection Progress messages. Expanded Service Connection
Progress messages describe the current stage of the login procedure.
Press the lower half of the scroll button at any point during login to
display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does
not give you enough information to find out why you cannot connect
to your ISP or dial-in server, take a look at the Network Log. The
Network Log lists all of the communication that occurs between your
modem and your dial-in server during the login procedure. The
information in the Network Log can help your ISP or your System
Administrator pinpoint where and why the login procedure
communication fails.
To view the Network Log:
1. Tap Options, and then tap View Log.
2. Tap the up and down arrows of the scroll bar to see the entire
Network Log.
3. Tap Done.
Summary of Contents for VIIX
Page 10: ...Page 2 About This Book...
Page 38: ...Page 30 Introduction to Your Palm VII Handheld...
Page 62: ...Page 54 Managing Your Applications...
Page 196: ...Page 188 Managing Desktop E Mail and Beaming Information...
Page 244: ...Page 236 Setting Preferences for Your Handheld...
Page 254: ...Page 246 Maintaining Your Handheld...
Page 270: ...Page 262 Frequently Asked Questions...
Page 282: ...Page 274 Creating a Custom Expense Report...
Page 295: ...Palm Net Service Agreement and Other Product Information Page 287 Uwaga...
Page 296: ...Page 288...