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Section 7A: Help
Messaging
I Can’t Tell If Data Services Are Available
When your phone is on, icons appear in the title bar in the
Main
view of the
Phone
application to indicate whether data services are available and whether a data
connection is active. See “Checking Signal Strength and Phone Status” on
page 100 for a description of the icons that indicate that data services are
available.
If your phone is on and you do not see any of the data icons, then data services
are not available in your current location.
I Can’t Send or Receive SMS Text Messages
䢇
Make sure your phone is turned on (see “Turning Your Device’s Phone On and
Off” on page 55).
䢇
Contact Sprint to verify that your plan includes SMS messaging services, that
these services have been correctly activated, and that they are available at
your location. Sprint should be able to tell you if messaging services have
been experiencing transmission delays. Delays can also occur between the
time that a message is sent and the time it is received.
䢇
Verify with the recipient that the receiving device can handle text messages.
䢇
If a text message arrives but does not display an alert, perform a soft reset
(see “Soft Reset” on page 314).
I Can’t Send or Receive Sprint PCS
®
Picture Mail Messages
䢇
Make sure your phone is turned on (see “Turning Your Device’s Phone On and
Off” on page 55).
Summary of Contents for Treo 700p
Page 12: ...iv ...
Page 13: ...Section 1 Setting Up Your Smart Device and Your Computer ...
Page 14: ...2 ...
Page 30: ...18 Section 1A Device Setup ...
Page 48: ...36 Section 1C Connecting to Your Computer ...
Page 49: ...Section 2 Your Treo 700P Smart Device ...
Page 50: ...38 ...
Page 116: ...104 Section 2B Using Your Device s Phone Features ...
Page 117: ...Section 3 Using Sprint PCS Vision and Other Wireless Connections ...
Page 118: ...106 ...
Page 132: ...120 Section 3B Sprint Power Vision ...
Page 156: ...144 Section 3C Using Email ...
Page 195: ...Section 4 Your Portable Media Device ...
Page 196: ...184 ...
Page 224: ...212 Section 4B Listening to Music ...
Page 229: ...Section 5 Your Mobile Organizer ...
Page 230: ...218 ...
Page 263: ...Section 6 Managing Your Information and Settings ...
Page 264: ...252 ...
Page 320: ...308 Section 6B Customizing Your Device ...
Page 321: ...Section 7 Resources ...
Page 322: ...310 ...
Page 370: ...358 Section 7B Glossary ...
Page 371: ...Section 8 Safety and Specifications ...
Page 372: ...360 ...
Page 388: ...376 Section 8A Important Safety Information ...
Page 392: ...380 Section 8B Specifications ...
Page 432: ...420 Index ...