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Section 7A: Help
A hard reset can tell you if a problem stems from your Treo 700
P
smart device or
from an application installed on it. If you do not experience the problem after you
perform a hard reset, the problem is related to software you installed. See “Third-
Party Applications” on page 347 for suggestions on diagnosing third-party
software issues.
1.
Press the
Battery Door Release
button and slide the battery door downward
to remove it from your Treo 700
P
smart device.
2.
While pressing and holding
Power/End
, use the tip of the stylus to
gently press the reset button on the back of your Treo 700
P
smart device.
3.
Continue pressing and holding
Power/End
. When the logo screen
appears, release
Power/End
.
4.
When the “Erase all data?” prompt appears, press
Up
to confirm the
hard reset.
Note:
Some third-party applications do not create a backup on your computer
when you synchronize. If you perform a hard reset, you may lose data in
these applications and you will need to reinstall these applications after
the hard reset. Please contact the developer to find out which
information is backed up during synchronization.
Note:
If you do not see the “Erase all data?” message, the hard reset was not
performed. Please retry the above steps, making sure to hold
Power/
End
until the logo screen appears.
Summary of Contents for Treo 700p
Page 12: ...iv ...
Page 13: ...Section 1 Setting Up Your Smart Device and Your Computer ...
Page 14: ...2 ...
Page 30: ...18 Section 1A Device Setup ...
Page 48: ...36 Section 1C Connecting to Your Computer ...
Page 49: ...Section 2 Your Treo 700P Smart Device ...
Page 50: ...38 ...
Page 116: ...104 Section 2B Using Your Device s Phone Features ...
Page 117: ...Section 3 Using Sprint PCS Vision and Other Wireless Connections ...
Page 118: ...106 ...
Page 132: ...120 Section 3B Sprint Power Vision ...
Page 156: ...144 Section 3C Using Email ...
Page 195: ...Section 4 Your Portable Media Device ...
Page 196: ...184 ...
Page 224: ...212 Section 4B Listening to Music ...
Page 229: ...Section 5 Your Mobile Organizer ...
Page 230: ...218 ...
Page 263: ...Section 6 Managing Your Information and Settings ...
Page 264: ...252 ...
Page 320: ...308 Section 6B Customizing Your Device ...
Page 321: ...Section 7 Resources ...
Page 322: ...310 ...
Page 370: ...358 Section 7B Glossary ...
Page 371: ...Section 8 Safety and Specifications ...
Page 372: ...360 ...
Page 388: ...376 Section 8A Important Safety Information ...
Page 392: ...380 Section 8B Specifications ...
Page 432: ...420 Index ...