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Section 7A: Help
Trouble Upgrading?
If you experience problems with your Treo™ 700
P
smart device after performing
the upgrade steps described in “Upgrading From Another Palm OS® Device” on
page 27, you may have incompatible applications or settings that were not
quarantined during the installation process. These files reside in the Backup
subfolder of your user folder. Incompatible applications or settings can lead to
numerous issues, including system resets and freezes. If you experience problems
after upgrading, follow these steps to correct the problem:
1.
Locate your user folder on your computer:
䡲
Windows:
If your device name is one word, your user folder name is the
first six characters of your device name. If your device name is two
words, your user folder name consists of the first six characters of the
second word of your device name, followed by the first letter of the first
word. For example, if your device name is John Smith, your user folder is
named SmithJ. Your user folder is usually located inside one of the
following folders:
C:\Program Files\Palm\
C:\Program Files\palmOne\
C:\Program Files\Handspring\
䡲
Mac:
Your user folder name is the same as your device name and is
usually found in this location:
<Mac hard drive> : Users : <Your Mac username> : Documents: Palm :
Users.
2.
Make a copy of your user folder and store it in a safe place.
䡲
Windows:
Copy the folder, and then paste it to your Windows desktop.
Summary of Contents for Treo 700p
Page 12: ...iv ...
Page 13: ...Section 1 Setting Up Your Smart Device and Your Computer ...
Page 14: ...2 ...
Page 30: ...18 Section 1A Device Setup ...
Page 48: ...36 Section 1C Connecting to Your Computer ...
Page 49: ...Section 2 Your Treo 700P Smart Device ...
Page 50: ...38 ...
Page 116: ...104 Section 2B Using Your Device s Phone Features ...
Page 117: ...Section 3 Using Sprint PCS Vision and Other Wireless Connections ...
Page 118: ...106 ...
Page 132: ...120 Section 3B Sprint Power Vision ...
Page 156: ...144 Section 3C Using Email ...
Page 195: ...Section 4 Your Portable Media Device ...
Page 196: ...184 ...
Page 224: ...212 Section 4B Listening to Music ...
Page 229: ...Section 5 Your Mobile Organizer ...
Page 230: ...218 ...
Page 263: ...Section 6 Managing Your Information and Settings ...
Page 264: ...252 ...
Page 320: ...308 Section 6B Customizing Your Device ...
Page 321: ...Section 7 Resources ...
Page 322: ...310 ...
Page 370: ...358 Section 7B Glossary ...
Page 371: ...Section 8 Safety and Specifications ...
Page 372: ...360 ...
Page 388: ...376 Section 8A Important Safety Information ...
Page 392: ...380 Section 8B Specifications ...
Page 432: ...420 Index ...