![background image](http://html1.mh-extra.com/html/palm/treo-500v/treo-500v_user-manual_3382422270.webp)
T R O U B L E S H O O T I N G
S Y N C H R O N I S A T I O N : D E S K T O P S Y N C S O F T W A R E
270
14
CH
AP
T
E
R
using this connection
box is checked,
and that
USB
is selected from the list.
Windows XP computer:
Click
Start
,
navigate to
Programs
, and then select
Microsoft ActiveSync
.
Windows Vista computer:
Click
Start
,
select
All Programs
, and then select
Windows Mobile Device Center
.
4
Do one of the following:
Windows XP computer:
Double-click
the
ActiveSync
icon in your taskbar.
From the
File
menu, select
Connection
Settings
. Make sure the
Allow USB
connections box
is checked, and then
click
Connect
.
Windows Vista computer:
Click
Start
,
select
All Programs
, and then select
Windows Mobile Device Center
.
Select
Connect without setting up
your device
, and then select
Connection settings
. Make sure the
Allow USB connections box
is
checked, and click
Connect
.
5
Perform a soft reset (see Performing a
soft reset).
6
Restart your computer and make sure
the desktop sync software is running.
7
If the problem persists, you can enable
advanced ActiveSync network
functionality. Press
Home
,
and
then press
Start
(left softkey).
Navigate to the
My Settings
content
list and press
All Settings
(right
softkey). Select
Connections
, select
More
, and then select
USB to PC
.
Check the
Enable advanced network
functionality
box.
8
If problem persists, and you’re
synchronising through a USB hub, try
connecting the sync cable to a different
USB port or directly to your computer’s
built-in USB port.
9
If you’re already synchronising through
a built-in USB port on the front of your
computer, move the sync cable to a
USB port on the back of your computer
if your computer has USB ports in both
places.
10
Uninstall the desktop sync software
that came with your smartphone,
restart your computer, and then insert
the Windows Mobile Getting Started
CD, which came with your smartphone.
Summary of Contents for Treo 500v
Page 1: ...User Guide Your Palm Treo 500v Smartphone...
Page 12: ...W E L C O M E W H E R E T O L E A R N M O R E 12 1 C H A P T E R...
Page 24: ...S E T T I N G U P S E T T I N G U P S Y N C H R O N I S A T I O N 24 2 C H A P T E R...
Page 178: ...Y O U R P H O T O S V I D E O S A N D M U S I C M O B I L E T V 178 9 C H A P T E R...
Page 180: ...In this chapter Contacts 181 Calendar 186 Tasks 191 Voice Notes 194...
Page 284: ...T R O U B L E S H O O T I N G V O I C E Q U A L I T Y 284 14 C H A P T E R...
Page 290: ...T E R M S 290...
Page 333: ......
Page 334: ...PN 406 11180 01...