Palm Treo 500v, User Manual

Page: 262 / 334

T R O U B L E S H O O T I N G
R E S E T T I N G Y O U R S M A R T P H O N E
262
14
CH
AP
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E
R
1 Synchronise your smartphone with your
computer so that your smartphone
applications and info can be restored by
synchronising again after you perform
the hard rest.
2 Holding your smartphone screen side
down, use two or more fingers to press
against the battery door to release it,
and then slide the door off the back of
your smartphone.
3 Remove and reinsert the battery, and
then replace the battery cover.
4 While pressing and holding End ,
press and hold Power until the
screen wakes up.
5 When prompted, press Up to erase
all data.
6 (Optional) Synchronise to restore your
previously synchronised info. If you use
a backup utility, you may also need to
restore a backup to recover additional
info and settings.
Replacing the battery
Your smartphone comes with a
replaceable battery. Be sure to use a
replacement battery from Palm that is
compatible with Treo 500v models. Do not
use a battery from any earlier model of
smartphone.
CAUTION
There is a risk of explosion if
the battery is replaced by an incorrect type.
Dispose of used batteries according to the
instructions.
TIP
You can also perform a hard reset using
the Default Settings application on your
smartphone. Press
Start , press Centre , and
then select Applications . Select Organiser &
Tools , and then select Default Settings .
Enter 1234 (you do not need to press Option )
and press OK (left softkey).
TIP
Be sure to dispose of your old battery in
an environmentally responsible and legal way.
In some areas, disposal in household or
business trash is prohibited. Visit palm.com/
environment for more information.
DID YOU KNOW
?
Your smartphone stores all
your info even when you remove the battery.