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Appendix B
Frequently Asked Questions
372
To remove all third-party applications:
1.
Open the Palm folder on your desktop computer.
2.
Open the user folder for your handheld.
User folder names are abbreviated as
lastname firstinitial
.
3.
Select and drag the Backup folder to the Windows desktop.
Make sure you see the Backup folder on the Windows desktop.
4.
Close the Palm folder.
5.
Perform a hard reset. See
for details.
6.
Perform a HotSync operation.
7.
Operate your handheld and try to replicate problem operations.
8.
Perform one of the following:
– If your handheld still has problems, see the other sections in this chapter for
solutions to the problem. Fix the problem before re-installing the third-party
applications.
– If your handheld no longer has problems, install the third-party applications
one application at a time using the following procedure.
To re-install third-party applications one at time:
1.
Open the Backup folder
2.
Double-click on one .prc file.
The Palm™ Quick Install window opens with the .prc file listed.
3.
Click Done.
4.
Perform a HotSync operation to install the files. See
for details.
5.
Operate your handheld and try to replicate problem operations.
6.
Perform one of the following:
– If installing the application recreates your problem, remove the application
and contact the application developer for a solution. Continue to re-install
your applications one application at a time to make sure another application
is not creating a problem.
– If installing the application does not cause a problem, got to step 1 and
reinstall another application.
Summary of Contents for T3
Page 1: ...Handbook for the Palm Tungsten T3 Handheld TM TM...
Page 14: ...Contents xiv...
Page 20: ...Chapter 1 Setting Up Your Palm Tungsten T3 Handheld 6...
Page 34: ...Chapter 2 Exploring Your Handheld 20...
Page 50: ...Chapter 3 Entering Data on Your Handheld 36...
Page 92: ...Chapter 5 Using Calendar 78...
Page 96: ...Chapter 6 Using Card Info 82...
Page 132: ...Chapter 12 Using Phone Link 118...
Page 250: ...Chapter 17 Using Voice Memo 236...
Page 274: ...Chapter 18 Using Palm Web Pro 260...
Page 282: ...Chapter 19 Using World Clock 268...
Page 368: ...Appendix A Maintaining Your Handheld 354...
Page 388: ...Appendix B Frequently Asked Questions 374...
Page 408: ...Index 394...