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Section 4A: Troubleshooting
An image or map is too small on my screen
Do either of the following:
䢇
To switch to landscape mode to see more of the image, turn the phone on its side.
䢇
To zoom in on the image, pinch out or double-tap the screen.
A secure site refuses to permit a transaction
Some websites don’t support certain browsers for transactions. Contact the site’s webmaster
to make sure the site allows transactions using your phone’s Web browser.
It takes a long time for a page to load
If it is taking longer than usual to load Web pages, you may have traveled from a high-speed
Sprint Mobile Broadband service area to a Sprint 1xRTT service area.
1.
On any screen, look for the Sprint Mobile Broadband
icon or the Sprint 1xRTT
data
icon in the title bar.
2.
If you see the Sprint Mobile Broadband
icon, there may be a problem with the
website you are trying to access. (Try opening a different website to see if the problem
persists.)
3.
If you see the Sprint 1xRTT data
icon, you may be experiencing the difference in
performance between the two types of data networks.
4.
To be sure there is not a problem with your connection to the Sprint network, turn off
your phone and turn it on again (see “Turn the Phone On/Off” on page 20).
5.
Try opening the Web page again to see if it loads faster.
Summary of Contents for Pre P100EWW
Page 8: ......
Page 14: ...14 ...
Page 15: ...Your Setup Section 1 ...
Page 16: ...16 ...
Page 27: ...Your Palm PreTM Phone Section 2 ...
Page 28: ...28 ...
Page 34: ...34 Section 2A Basics BackView 1 Camera flash 2 Camera lens 3 Speaker ...
Page 40: ...40 Section 2A Basics ...
Page 176: ...176 Section 2F Your Documents and Other Productivity Files ...
Page 192: ...192 Section 2G Preferences ...
Page 193: ...Web and Data Services and Other Wireless Connections Section 3 ...
Page 194: ...194 ...
Page 228: ...228 Section 3B Your Email and Other Messages ...
Page 254: ...254 Section 3C Your Connections to the Web and Wireless Devices ...
Page 255: ...Your Resources Section 4 ...
Page 256: ...256 ...
Page 290: ...290 Section 4A Troubleshooting ...
Page 296: ...296 Section 4B Glossary ...
Page 297: ...Your Safety and Specifications Section 5 ...
Page 298: ...298 ...
Page 320: ...320 Section 5A Regulatory and Safety Information ...