270
Section 4A: Troubleshooting
applications, is restored to your phone. Information from online accounts you synchronize
with—such as Google or Microsoft Exchange ActiveSync—is restored to your phone also.
Phone
Signal strength is weak
Become familiar with low coverage areas where you live, commute, work, and play. Then you
know when to expect signal-strength issues.
䢇
If you’re standing, move about 10 feet (three meters) in any direction.
䢇
In a building, move near a window. (Open any metal blinds.)
䢇
In a building, move outdoors or to a more open area.
䢇
Outdoors, move away from large buildings, trees, or electrical wires.
䢇
In a vehicle, move your phone so that it’s level with a window.
My phone won’t connect to the mobile network
䢇
Try the suggestions in the preceding section for weak signals.
䢇
Turn off your phone and turn it on again (see “Turn the Phone On/Off” on page 20).
䢇
If your phone is connected to your computer in USB drive mode, disconnect your phone
from your computer (see “Copy Files Between Your Phone and Your Computer” on
page 81).
䢇
Restart your phone (see “Restart Your Phone” on page 182).
I see five bars in the signal-strength icon, but I still can’t connect to the network
The
signal-strength
icon always displays five bars. Your signal strength is indicated by the
number of bars that are shaded white. If most or all of the bars are gray, you are in an area of
weak or no coverage.
Summary of Contents for Pre P100EWW
Page 8: ......
Page 14: ...14 ...
Page 15: ...Your Setup Section 1 ...
Page 16: ...16 ...
Page 27: ...Your Palm PreTM Phone Section 2 ...
Page 28: ...28 ...
Page 34: ...34 Section 2A Basics BackView 1 Camera flash 2 Camera lens 3 Speaker ...
Page 40: ...40 Section 2A Basics ...
Page 176: ...176 Section 2F Your Documents and Other Productivity Files ...
Page 192: ...192 Section 2G Preferences ...
Page 193: ...Web and Data Services and Other Wireless Connections Section 3 ...
Page 194: ...194 ...
Page 228: ...228 Section 3B Your Email and Other Messages ...
Page 254: ...254 Section 3C Your Connections to the Web and Wireless Devices ...
Page 255: ...Your Resources Section 4 ...
Page 256: ...256 ...
Page 290: ...290 Section 4A Troubleshooting ...
Page 296: ...296 Section 4B Glossary ...
Page 297: ...Your Safety and Specifications Section 5 ...
Page 298: ...298 ...
Page 320: ...320 Section 5A Regulatory and Safety Information ...