Section 4A: Troubleshooting
279
Help
The following icons appear in the title bar to indicate whether data services are available. If
you don’t see one of these icons, you cannot open a data connection:
I can’t send or receive text or multimedia messages
䢇
Make sure that your phone is on (see “Turn the Phone On/Off” on page 20).
䢇
If your phone is connected to your computer in USB drive mode, disconnect your phone
from your computer (see “Copy Files Between Your Phone and Your Computer” on
page 81).
䢇
For multimedia messages, contact Sprint to verify that your plan includes messaging
services, that these services have been correctly activated, and that they are available at
your location. (Sprint should be able to tell you if messaging services have been
experiencing transmission delays.)
䢇
If possible, contact the recipient of the message, and make sure the receiving device can
handle the type of message you’re sending.
䢇
If a message arrives but does not display a notification, restart your phone (see “Restart
Your Phone” on page 182).
Key Term
EvDO (Evolution Data Optimized):
A wireless broadband technology that is
designed for very high-speed data transfer, with average download speeds
of 400-to-600Kbps, and capable of reaching speeds up to 3.2Mbps and
upload speeds up to 1.8Mbps.
or
The Sprint Mobile Broadband (EvDO) or Sprint 1xRTT network is within
range. You can make or receive calls or open a data connection.
Your phone is connected to a Wi-Fi network. You can open a data
connection.
Summary of Contents for Pre P100EWW
Page 8: ......
Page 14: ...14 ...
Page 15: ...Your Setup Section 1 ...
Page 16: ...16 ...
Page 27: ...Your Palm PreTM Phone Section 2 ...
Page 28: ...28 ...
Page 34: ...34 Section 2A Basics BackView 1 Camera flash 2 Camera lens 3 Speaker ...
Page 40: ...40 Section 2A Basics ...
Page 176: ...176 Section 2F Your Documents and Other Productivity Files ...
Page 192: ...192 Section 2G Preferences ...
Page 193: ...Web and Data Services and Other Wireless Connections Section 3 ...
Page 194: ...194 ...
Page 228: ...228 Section 3B Your Email and Other Messages ...
Page 254: ...254 Section 3C Your Connections to the Web and Wireless Devices ...
Page 255: ...Your Resources Section 4 ...
Page 256: ...256 ...
Page 290: ...290 Section 4A Troubleshooting ...
Page 296: ...296 Section 4B Glossary ...
Page 297: ...Your Safety and Specifications Section 5 ...
Page 298: ...298 ...
Page 320: ...320 Section 5A Regulatory and Safety Information ...