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Section 4A: Troubleshooting
My phone hangs up when I hold it to my ear
You may be accidentally pressing the onscreen
button with your cheek. Try holding the
phone so that your face doesn’t press against the screen.
My phone seems to turn off by itself
Your phone has a power-saving feature that’s set to turn off the screen if it has been idle for
one minute. You can change the auto-shut off interval (see “Set the Interval for Turning the
Screen Off Automatically” on page 187).
If you restart your phone, any wireless services are automatically turned on if they were on
before the restart. However, if the phone can’t determine if a wireless service was on before
the restart, that service does not automatically turn on (see “Turn the Phone On/Off” on
page 20). If the problem persists and you’re using third-party applications, see “Third-party
Applications” on page 288 for additional suggestions.
Hands-free Devices
I can’t make or receive calls using a Bluetooth
®
hands-free device
Verify all of the following:
䢇
The Bluetooth feature is turned on (see “Turn the Bluetooth Feature On/Off” on page 249).
䢇
Your Bluetooth hands-free device is charged and turned on
䢇
You have already formed a partnership between your phone and your hands-free device,
and the hands-free device appears in the
Devices
list (see “Connect With a Paired
Device” on page 252).
䢇
Your phone is within range of the hands-free device. (Bluetooth range is up to 30 feet (10
meters) in optimum environmental conditions, which include the absence of obstacles,
radio interference from nearby electronic equipment, and other factors.)
䢇
You are away from other devices using the 2.4GHz radio frequency, such as cordless
phones and microwaves. (If this is impossible, move the phone closer to the hands-free
device.)
Summary of Contents for Pre P100EWW
Page 8: ......
Page 14: ...14 ...
Page 15: ...Your Setup Section 1 ...
Page 16: ...16 ...
Page 27: ...Your Palm PreTM Phone Section 2 ...
Page 28: ...28 ...
Page 34: ...34 Section 2A Basics BackView 1 Camera flash 2 Camera lens 3 Speaker ...
Page 40: ...40 Section 2A Basics ...
Page 176: ...176 Section 2F Your Documents and Other Productivity Files ...
Page 192: ...192 Section 2G Preferences ...
Page 193: ...Web and Data Services and Other Wireless Connections Section 3 ...
Page 194: ...194 ...
Page 228: ...228 Section 3B Your Email and Other Messages ...
Page 254: ...254 Section 3C Your Connections to the Web and Wireless Devices ...
Page 255: ...Your Resources Section 4 ...
Page 256: ...256 ...
Page 290: ...290 Section 4A Troubleshooting ...
Page 296: ...296 Section 4B Glossary ...
Page 297: ...Your Safety and Specifications Section 5 ...
Page 298: ...298 ...
Page 320: ...320 Section 5A Regulatory and Safety Information ...