Palm m500 Series, Handbook

Page: 249 / 286

Appendix B Page 239
HotSync problems
Problem Solution
I cannot do a
HotSync operation;
what should I check
to make sure I am
doing it correctly?
■
Make sure the HotSync cradle is
connected securely.
On a Windows computer try these steps:
■
Check the Windows system tray to
make sure the HotSync Manager is
running. If it is not, open Palm Desktop
software.
■
Make sure you selected Local USB or
Local Serial, as appropriate, from the
HotSync Manager menu.
■
If you are using the serial cradle, make
sure you selected the correct serial port
on the Local tab in the Setup dialog. It
should be set to the port where you
connected the HotSync cradle.
On a Macintosh try these steps:
■
Make sure HotSync Manager is enabled.
If it is not, double-click the HotSync
Manager icon in the Palm folder and
enable HotSync Manager on the
HotSync Controls tab.
■
If you are using the optional serial
cradle, double-click the HotSync
Manager icon in the Palm folder and
then click the Serial Port Settings tab.
Make sure Local is selected and that the
port selection matches the port where
your HotSync cradle is attached.