Palm 500V - Treo Smartphone 150 MB, User Manual

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T R O U B L E S H O O T I N G
N E T W O R K C O N N E C T I O N
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My smartphone won’t connect to the
Internet
Your smartphone supports GPRS or UMTS
(3G) wireless data networks. To connect to
the Internet, you must subscribe to data
services with your network operator.
•
Contact your network operator to verify
that your subscription plan includes data
services and that these services have
been correctly activated. Your network
operator should also be able to tell you
if there are any outages in your location.
•
Press Power , select Wireless
Manager , and then select Phone to
turn off your phone; then repeat these
steps to turn it back on.
•
Perform a soft reset (see Performing a
soft reset).
•
Confirm that data services are correctly
configured on your smartphone by
doing the following:
1 Press Home , and then press
Start (left softkey).
2 Navigate to the My Settings content
list and press All Settings (right
softkey).
You are in a roaming coverage
area and your phone is
connected to a 3G UMTS
network, but you are not actively
transmitting data. Additional fees
may apply for calls or data
transmission.
Your phone is connected to a
GPRS network, but you are not
actively transmitting data. You
can still make or receive calls.
Your phone is on and a GPRS
data connection is active. You
can still make or receive calls,
but the data transmission is
automatically interrupted.
You are in a roaming coverage
area and your phone is
connected to a GPRS network,
but you are not actively
transmitting data. Additional fees
may apply for calls or data
transmission.