TROUBLESHOOTING
Upon UPS failure, please kindly check UPS by following below steps. If there is no problem with below
points, please kindly send UPS for service.
-Is the UPS plugged into a working wall outlet?
-Is the line voltage within the rating specified?
-Is the breaker tripped?
-Is the UPS over-loaded?
-Is battery not fully charged?
Please provide the following information when call for service.
Model name, serial number
Date of the problem occurred, date of purchase.
Full description of the problem including load, LED indicator or LCD display status, alarm status,
installation condition, and working environment, etc.
TROUBLESHOOTING CHART
PROBLEM
POSSIBLE CAUSE
ACTION TO TAKE
UPS cannot turn on, LED
is not ON or LCD not light
Battery voltage less than 10VDC
Recharge the battery
PCB failure
Replace the PCB. Call for service.
UPS always at battery
mode
Power cord lose
Plug in the power cord
breaker tripped
Reset AC breaker on the rear
panel manually
PCB failure
Replace the PCB. Call for service.
Backup time too short
Battery not fully charged
Recharge the UPS at least 5
hours
Battery defective
Replace the battery. Call for
service.
Buzzer continuous
beeping
Overload
Remove some loads.
INSTRUCTION TO CHANGE BATTERY
1. Please place UPS device as below picture.
2. On the cover of battery compartment, there is a round button. Please press the round button and
then push cover out till arrows on cover are aligned with arrows on UPS housing. After arrows on cover
are aligned with arrows on UPS housing, the cover can be dismantled from UPS housing easily.
3. After cover is dismantled, please pull out battery and then disconnect wires from battery positive and
negative terminals. Get a new battery and then connect wires to positive and negative terminals of new
battery. Please make sure to connect wires to positive and negative terminals correctly, otherwise UPS
device might be damaged. It is normal to have small spark when connecting wires.
4. Please take cover of battery compartment and then align arrows on cover with arrows on UPS
housing. After arrows are all aligned, push cover in and then double check if cover is well-locked. Cover
has to be well-locked, otherwise battery might fall out under operation and cause danger.
SPECIFICATIONS
Capacity
600VA/360W
800VA/480W
Input
Voltage
220VAC/230VAC/240VAC or 110VAC/115VAC/120VAC
Voltage Range
-30%, +25%
Frequency
50/60Hz auto-sensing
Output
Voltage Regulation (DC
mode)
-/+10%
Frequency
50/60Hz +/-1Hz
Waveform
Simulated sinewave
Transfer Time
<6ms (typical 4ms)
Battery
Battery Type
12VDC
Recharge Time
5 hours to 90% after complete discharge
Battery Protection
Over discharge protection
Function
Display
LED or LCD display (multi-data)
Alarm
Buzzer on for back-up mode, battery low, overload
Output Short Protection
AC fuse and electronic circuit (Line mode) ; Electronic circuit
(Back-up mode)
AVR
Yes
DC Start Function
Yes
Over/Under Voltage
Protection
Yes
Environment
Operating Temperature
0-40°C
Related Humidity
0-95%. Non-condensing
Audible Noise
<40dB at 1M
Physical
Dimension (D*W*H)
315.5*100*141MM
5
6
