Oracle X7-2L, Service Manual

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Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface
Power Issue Description Action Prevention
Power
Supplies
(PSUs)
The server power supply
units (PSUs) provide the
necessary server voltages from
the AC power outlets. If the
power supplies are inoperable,
unplugged, or disengaged from
the internal connectors, the
server cannot power on.
Note -
Use the Velcro straps
on the back of the server
to secure the power cord
connectors to the back of
the power supplies. The
Velcro retaining straps
minimize the risk of accidental
disconnection.
Verify that the AC cables
are connected to both power
supplies. Verify that the power
supplies are operational (the
PSU indicator panel must have
a lit green AC OK indicator).
Ensure that the power supply
is properly installed. A power
supply that is not fully engaged
with its internal connector does
not have power applied and
does not have a lit green AC
OK indicator.
When a power supply fails,
replace it immediately. To
ensure redundancy, the server
has two power supplies. This
redundant configuration
prevents server downtime,
or an unexpected shutdown,
due to a failed power supply.
The redundancy allows the
server to continue to operate
if one of the power supplies
fails. However, when a
server is being powered by
a single power supply, the
redundancy no longer exists,
and the risk for downtime
or an unexpected shutdown
increases. When installing a
power supply, ensure that it is
fully seated and engaged with
its connector inside the drive
bay. A properly installed power
supply has a lit green AC OK
indicator.
Top Cover The server top cover maintains
the air pressures inside the
server, prevents accidental
exposure to hazardous
voltages, and protects internal
components from physical and
environmental damage.
Do not operate the server
without the top cover installed
unless you are hot-plugging
a fan module, and then
ensure that you complete
the operation and replace
the cover within 20 seconds.
For instructions for properly
replacing fan modules, see
“Servicing Fan Modules
(CRU)” on page 85 . For
instructions for installing
the server top cover, see
“Install the Server Top
Cover” on page 212 .
Be careful to avoid bending
or otherwise warping the top
cover.
Managing Server Hardware Faults Through the
Oracle ILOM Fault Management Shell
The Oracle ILOM Fault Management Shell enables Oracle Service personnel to view and
manage fault activity on managed servers and other types of devices.
For more information about how to use the Oracle ILOM Fault Management Shell, see the
Oracle ILOM User's Guide for System Monitoring and Diagnostics Firmware Release 4.0.x in
36 Oracle Server X7-2L Service Manual • October 2017