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WARRANTY
Optical Dimensions, LLC certifies that the Model 5872 Lasercheck surface roughness measurement system
meets specifications. The Lasercheck system has a warranty period of 30 days, extended to one (1) year
upon receipt of full payment according to the terms specified on the invoice. This warranty is against
defects in material and workmanship. During the warranty period, Optical Dimensions will, at its option,
either repair or replace products, which prove to be defective.
LIMITATION OF WARRANTY
This warranty will not apply to defects resulting from improper or inadequate maintenance by Buyer (please
refer to Maintenance section), unauthorized modification or misuse, operation outside the environmental
specifications, improper site preparation or site maintenance, fire, flood earth movement or collapse.
Optical Dimensions shall not be liable for any direct, indirect, special, incidental or consequential damages,
whether based on contract, tort, or any other legal theory. No other warranty, whether expressed or implied,
will be valid.
For warranty service or repair, the Lasercheck system must be returned to Optical Dimensions, Santa Ana,
CA after prior authorization has been obtained from Optical Dimensions. Buyer shall prepay shipping
charges to Optical Dimensions. Optical Dimensions will pay shipping charges to return the Lasercheck
system to the Buyer.
Customs Statement for Returning Lasercheck Equipment to
Optical Dimensions
Overseas Buyers are to pay all shipping charges, taxes, and duties to Optical Dimensions. Optical
Dimensions will not pay customs and duties charges on returns. Returns must include required paperwork.
Incorrectly labeled and incorrectly prepared shipping and customs documents will result in delays to
equipment being returned to customer.
The following statement should be on all customs invoices and documents:
“The articles are manufactured in the United States. They were exported from the United States, from the
port of Los Angeles on or about (insert approximate month and year). They are being returned for (insert
the most appropriate statement below)”:
a)
No charge warranty repair (or No charge warranty replacement).
c)
Repair/service by manufacturer.
Also on the Air Waybill label there is usually a box for "Declared Value for Customs". If it is being
returned for a “no charge warranty”, list $O as value, AGR (American Goods Returned) in the box. Or to be
more clear "$0 - Warranty" if there is space in the box. If it is being returned for an out of warranty repair,
put $0 in that box. When we return it, $xx (the cost of the repair) will be on the paperwork. At that time,
any required duties on repair costs will be applied. On the International Waybill, mark under type of export
"RETURN" and "TEMPORARY". With that being done, it shouldn’t incur and DUTY charges but it still
may incur customs clearance fees
DO NOT put the original price of the instrument on any packing lists or shipping labels or customs
paperwork that accompanies the shipment. This can result in excessive duty charges being applied. Any
customs / duty charges will be charged to the customer.
Applying these statements, following these procedures and always using “no charge”, $0, or only the dollar
amount of the repair will help to avoid customs and duties fees being applied to the unit being returned for
repair or at least restrict customs and duties being applied to the value of the repair work or service only.
