Biopel MINI - Installation and Operation Instructions
62
23.
WARRANTY CARD
Biopel v9
MINI
Manufacturer: OPOP spol. s r.o., Valašské Meziříčí, Czech Republic
Tel.: 00420 571 675 589, fax.: 00420 571 611 225
Complaint procedure instructions:
The user is obliged to entrust commissioning, regular maintenance and fault rectification only to a professional service. This
warranty card contains a quality and completeness certificate. The manufacturer confirms that the product has been inspected
and conforms in its design to the technical specifications and EN 303-5. We guarantee the boiler quality, function and
performance for a period of 24 months from the date of sale to the relevant consumer, but no longer than 30 months from the
date of being dispatched from the factory, in such a way that defects arising from proven faulty materials, faulty construction
or faulty workmanship are rectified at our expense as soon as possible, provided that the product:
is in normal technical condition according to the operating instructions and is operated in accordance with the
operating instructions.
has not been mechanically damaged by force (no unauthorised intervention has been carried out except as permitted
in the operating instructions).
the consumer presents this warranty card, duly completed, when making a claim
the manufacturer's instructions for the use of the equipment have been followed
if the purchaser fails to sell the product within the above-mentioned statutory warranty period, all liability for any
defect in the product shall be borne by the purchaser
it is connected to a chimney flue according to EN 73 4201:1989
the costs associated with the handling of the complaint will be charged to the customer
when reporting a defect, it is always necessary to present this warranty card, give the exact address and state the
circumstances under which the defect occurred. The method and place of repair will be decided by our company.
We guarantee the permanent tightness of the steel weldment for a standard period of two years from the date of being
dispatched from the factory. We guarantee a standard 60-month warranty if the required temperature range of the heating
water is ensured and the leakage was caused by poor quality material or welding work.
To accept the warranty of a flowing steel weldment, it must be clearly proven that the water in the boiler was not caused by
condensation of cooled air, but by a leak in the weldment. The warranty cannot be accepted if the faults were caused by
operation or when the boiler is connected to a heating system which does not meet the basic operating conditions of the
boiler. If the warranty is accepted during the extended warranty period, we will deliver a replacement weldment by means of
individual package transport or by personal pick-up of the user.
If the defective weldment is not returned to the manufacturing company within 30 days from the shipment or delivery date of
the replacement weldment, the user will be charged for the full cost of the weldment including the shipping costs for the new
weldment.
Weldments replaced within the extended warranty period of 60 months shall have a warranty for 24 months from the removal
date. The boiler weldment is sprayed with black, water-diluted paint, which may result in the paint peeling. Peeling paint does
not affect the boiler function. This paint will be scorched after the first flooding. The extra warranty is held by OPOP if the
plumbing company has regularly completed the Extension Warranty Card through years 3 to 5 as described on the following
pages of this manual. In the case of a flowing steel weldment, the customer will be asked to provide a properly completed
Warranty Extension Card.
Date and manufacturer's stamp:
Date and plumber's stamp:
(boiler manufacturer) (plumbing company stamp that sold the boiler)
