Problems
Series TCL-3M165E2
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7 Problems
CAUTION! Material damage!
The TCL-3M165E2 cannot be repaired by the user! In case of a defect, the device must
be returned to the manufacturer for repair.
Never open the TCL-3M165E2 and perform any repair yourself.
The following table details what problems you can solve yourself and how to solve them.
If you are unable to remedy any particular problem, then immediately disconnect the
calibrator in order to protect it from unintended operation.
Contact your supplier or OMEGA ENGINEERING. Please send the device for repair with a
brief description of the problem, the environmental conditions and the length of time the
device was operational before the problem occurred.
7.1 Return shipment to the manufacturer
Due to legal requirements placed on environmental protection and occupational safety and
health and to maintain the health and safety of our employees, all units returned to OMEGA
ENGINEERING for repair must be free of toxins and hazardous substances. That also
applies to cavities in the devices. If necessary, the customer must neutralize or purge the unit
before return to OMEGA ENGINEERING.
Costs incurred due to inadequate cleaning of the device and possible costs for disposal
and/or personal injuries will be billed to the operating company.
WARNING! Risk of injury due to insufficient cleaning!
The operating company is responsible for all damages and harm of any kind, in particular
physical injuries (e.g. caustic burns or toxic contaminations), decontamination measures,
disposal etc. that can be attributed to insufficient cleaning of the measuring instrument.
Comply with the instructions below before returning the unit.
Problem
Possible cause
Remedy
Calibrator and touch screen
no longer react.
Unknown.
Turn off calibrator, wait a few
minutes, and then restart.
Sensor break.
External reference sensor not
properly connected.
Recheck connection and connect
properly.
Cable break or short circuit.
Service call required.
Fan not running.
The fan is defective or blocked.
The temperature switch is possible
triggered, switching off the power
supply to the heat cartridge
(Service call required).
End temperature is not
achieved.
Solid state relay is defective or
heating / cooling element has short
circuited or aged.
Service call required.
No display.
Controller defective.
Service call required.
No function.
Network connection not established
correctly or fuse defective.
Check the network connection and
fuse.
