Olivetti SIMPLE_WAY, User Manual

Page: 51 / 63

MAINTENANCE AND TROUBLESHOOTING 45
Copying/Scanning Problems
Meaning of LEDs on Front Panel
The power-on button, which is used to switch the printer ON and OFF, may also flash to indicate printer
status:
• If it flashes during printing, this indicates that the computer is sending or receiving data.
• If it flashes and a flashing “E“ appears on the LCD display, this indicates an error condition.
Possible reasons for errors are listed below and may be displayed in detail using the “Status Monitor“
application available on the Status bar, or in the list of programs in the Olivetti folder.
The printed characters are not
properly defined. • The ink cartridges are no
longer aligned. • Align the ink cartridges from
your computer. See
“Aligning the Ink Cartridges
From the Toolbox“.
Problem Possible Cause Corrective Action
Problem Possible Cause Corrective Action
The printer or scanner makes
unusual noises during operation. • Turn off the printer and then
turn it back on again by
pressing the On/Off button.
Horizontal streaks are printed. • The ink cartridges are dirty. • Clean the ink cartridges. See
“Cleaning the Ink Cartridge
Nozzles“.
A completely black copy is
output. • Faulty Contact Image Sensor. • Contact the field engineering
service.
Problem Possible Cause Corrective Action
A flashing “E“ is shown on the
LCD display which indicates the
number of copies. • A print or copy operation has
been started but the paper in
the printer has run out. • Load paper. See “Loading
Paper“.
• The format of the paper
loaded does not match the
format selected by the
Toolbox application or by the
PictBridge compatible digital
camera connected to the
printer. • Load the correct format.
See “Loading Paper“.
• The format of the paper
loaded is not A4 which is
required to print the ink
cartridge alignment sheet
after cartridge replacement. • Load the correct format of
paper. See “Loading Paper“.
• Paper jam. •Remove the jammed paper. See
“Clearing Paper Jams“.
On/off button flashes. • The printer is receiving data
from the digital camera
connected. • Indicates correct data
transfer.
No corrective action is
therefore required.