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Oki Data CONFIDENTIAL
7. Troubleshooting
43967002TH Rev. 1
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7.5.5.5.6 The error message “The security certificate was issued by a
company you have not chosen to trust. View the certificate to
determine whether you want to trust the certifying authority” is
displayed.
If this error is indicated, it means that the certificate which is installed in a printer is self-sign
certificate.
In the case of self-sign certificate, error (security warning) will not be displayed if the self-sign
certificate of printer is installed in the client PC.
In the case of certificate of certifying authority, error (security warning) will not be displayed if
the CA certificate of certifying authority is installed in the client PC.
Solution: Install certificate in the client PC (browser).
[Procedure]
1. Click the “View Certificate” button on the error (security warning) screen.
2. Press the “General” tab of the displayed Certificate information, and press “Install
Certificate” button.