Oki Data CONFIDENTIAL
43967002TH Rev. 1
311 /
7. Troubleshooting
Display
Cause
Error details
Measure
Restart the MFP.
058: Fatal Error *
Scanner
controller
error
Internal error is deteced
in the scanner controller.
(Cause of the error is
indicated by the sub
number.).
01: SIP internal error.
02: Scan Model internal error.
03: SPB internal error
Take note of the value
that is displayed in
bottom right of LCD.
Power OFF/ON
Restart the MFP.
070: Fatal Error **
Postscript
core error
Error is deteced inside the
postscript core
Take note of the address
that is displayed on
LCD. Power OFF/ON
Restart the MFP.
072: Fatal Error *.
Engine I/F
Error.
I/F error
between
PU-CU
Is CU Assy installed
correctly?
Does the MFP recocover by
the CU PCB replacement?
No
Yes
No
Re-install it correctly.
CU PCB replacement
PU PCB replacement
Restart the MFP.
073: Fatal Error **
Video Error.
Error is
detected
when
expanding
the video
data.
(Illegal data
is received.)
Is the CU Assy installed
correctly?
Does the error recur?
No
Yes
Yes
Re-install it correctly.
Chage the PC to high
performance machine,
or decrease resolution,
and execute printing
again.
CU PCB replacement
Interface cable
replacement or printer
driver reinstallation
Is the CU Assy installed
normally?
Does the error recur?
Does the error depend on
print data?
No
Yes
Yes
No
Yes
Re-install it correctly.
Print once again.
Print other data.
CU PCB replacement
Ask design division for
analysis.
Restart the MFP
074: Fatal Error
Video Error.
Error is
detected
during
expanding
the image
data.
Is the CU Assy installed
normally?
No
Yes
Re-install it correctly.
CU PCB replacement.
Display
Cause
Error details
Measure
Restart the MFP.
075: Fatal Error **
Ask for inspection
by Oki Data.
081: Fatal Error
Parameter
matching
check error
EEPROM or Flash cannot
read/write normally.
Turn the power OFF/
ON. If symptom cannot
be improved, replace
CU PCB.
Ask for inspection
by Oki Data.
104: Fatal Error
Engine
EEPROM
read/write
error is
deteced.
Does the error recurr?
Yes
Power OFF/ON.
PU PCB replacement
Ask for inspection
by Oki Data.
106: Fatal Error
Engine
control logic
error
Does the error recurr?
Yes
Power OFF/ON.
PU PCB replacement
Ask for inspection
by Oki Data.
111: Fatal Error
Duplex unit
of another
model is
detected.
Is the Duplex unit installed?
No
Install the correct
Duplex unit.
Ask for inspection
by Oki Data.
112: Fatal Error
Is the 2nd
tray of
another
model is
detected.
Is the 2nd tray installed?
No Install the correct 2nd
tray.
Ask for inspection
by Oki Data.
113: Fatal Error
The 3rdtray
of another
model is
detected.
Is the 3rd tray installed?
No Install the 3rd tray of
this model.
Ask for inspection
by Oki Data.
121: Fatal Error
High voltage
power suply
I/F error
Is the cable between PU
PCB and High voltage power
suply connected normally?
Is there defective contact?
Note)
No
Yes
No
Re-connect it.
Check for defective
contact in the high
voltage system.
High voltage power
suply replacement