Oki Data CONFIDENTIAL
45762101TH Rev.1
2-62
2. TROUBLESHOOTING PROCEDURES
2.5.6 Print Troubleshooting
The troubleshooting procedure of abnormal printing is described as follows. The typical
abnormal printing is shown in the following Figure 2-1.
Trouble
Flowchart number
Pale printing or the whole printing is faded. (Fig.2-1
)
The white section is dirty. (Fig.2-1
)
White paper is outputted (Fig. 2-1
)
Vertical black belt/ Black line (Fig. 2-1
)
Periodic failure (Fig. 2-1
)
A part of printing is extracted
Inefficient fusing (when touching the printed sheet, printed
characters or image is faded or come off.)
Vertical white belt/ White line (Fig. 2-1
)
Pale printing or
the whole printing
is faded
The white
section is dirty
Vertical black
belt/ Black line
Periodic failure
Vertical white
belt/ White line
White paper
Figure 2-1
Pale printing or the whole printing is faded.
• Does the printer lack toner? (Is the message of Toner Low displayed?)
• Yes
Supply the toner.
• No
Is specified paper used.
• No
Use specified paper.
• Yes
Is the lens of the LED head dirty?
• Yes
Clean the lens.
• No
Is the LED head appropriately installed?
(Check that the HEAD connector of the main
board and the PC connector of the LED head are
appropriately connected.)
• No
Install the LED head appropriately.
• Yes
Does the contact plate of the transfer roller contact the TR terminal of
the high-voltage power supply unit properly? (See Figure 2-3 , Section
6.2 (9))
• No
Adjust the contact plate of the transfer roller so that it contacts
the TR terminal of the high-voltage power supply unit and the
transfer roller shaft well.
• Yes
Are the contact of the developing roller and toner supply roller of
the image drum cartridge appropriately connected to the contact
assembly? (See Figure 2-2 and )
• No
Adjust so that the contacts of the developing roller and toner
supply roller are connected to the contact assembly.
• Yes
Replace the transfer roller.
• Has the trouble been solved?
• Yes
Completed
• No
Replace the image drum cartridge.
• Has the trouble been solved?
• Yes
Completed
• No
Is the surface elasticity of the back-up roller normal?
• No
Replace the fuser Assy.
• Yes
Replace the main board or high-voltage power supply unit.
LED head cable
PC connector
Main board
LED head
