Oki ES5460, User Manual

Page: 118 / 128

Troubleshooting > 118
E
RROR MESSAGES DURING
N
ETWORKING
E
RROR MESSAGES DURING
E-
MAILING
MESSAGE ACTION
Connection failed
Check network settings Ping the IP address of the MFP from another PC
in DOS prompt. For example, type “Ping
10.1.20.144" in DOS prompt. If the MFP does
not respond, then perform the following steps.
Check that the RJ-45 connector is firmly
plugged-in.
Check the Ethernet cable.
Check the MFP IP address.
Check the destination IP address.
Check Subnet Mask.
Check Gateway IP.
Address is invalid
Check network settings
Network is down
Check network settings
Network is unreachable.
Check network settings
Connection aborted by server
Check network settings
Connection reset by server
Check network settings
Connection timed out.
Check network settings
Connection failure
Check network settings
Host is not able to reach
Check network settings
Fail to connect E-mail server
Check network environment Check Network environment.
MESSAGE ACTION
Device internal failure.
Reboot the scanner Reboot the machine, and try again. If the error
is still there, contact your nearest dealer.
Fail to connect Mail server.
Contact network administrator Contact your network administrator for further
help.
Fail to get Mail server response.
Contact network administrator Turn on Log File option in [ADMIN /
MANAGEMENT/ Service mode] to record and
observe network actions and contact your
network administrator or nearest dealer for
further help.
Unpredicted error.
Contact network administrator
Service unavailable
Contact network administrator Service not available, closing transmission
channel. The Server is going to shut down.
Contact your network administrator for further
help.
No support SMTP login extension
Contact network administrator Mail server doesn’t support SMFP login
extension. Contact your network administrator
for further help.
No support SMTP login authentication
Contact network administrator Contact your Mail server administrator to turn on
SMTP LOGIN option.
SMTP login error
Check user name Check your login user name.