Oki C9800hdn, Configuration Manual, Page: 155 / 168

A
A-7 Troubleshooting
Runtime error messages
For error messages related to cancelling jobs and printing, including the Disk Full
message and alerts to load media, see “Troubleshooting” in the
Job Management Guide .
These messages are reported by the job management tools.
You can turn on PostScript error reporting as a print option from Mac OS
applications.
Printer not found
Most failures to find a printer on the network are due to conflicting or missing name
or address settings for the Fiery. You must enter names in specific places. The required
names are:
• TCP/IP host name (also known as the DNS name), which is defined by your
organization.
Enter the host name as the Server Name in Fiery Setup.
• Remote printer (internal machine) name. Use one of the following:
print
hold
255
Unable to connect to
file server.
File server is down or
out of connections.
The Novell file server is down or out of con-
nections.
This error occurs while the server is trying to
connect to the requested file server. Select a different file server (or try to get
someone else to log off ).
Pressing the Back button returns to the
PServer Setup
screen.
nnn
Notify IPX (Novell)
Administrator.
Indicates other network errors when the
Fiery is already connected to a file server.
Something unexpected has happened and the
user usually cannot recover without interven-
tion of the network administrator.
Error #197 indicates that you have exceeded
the number of login attempts permitted for
this account on the NetWare file server.
Error #255 usually indicates a hard failure. Notify the Novell administrator and report
the error number.
The error screen exits to the PServer Setup
screen.
Novell error Cause Suggested action or exit