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Northwestern Bell Phones Excursion 36247, Owner'S Manual

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Northwestern Bell Phones Excursion 36247 Owner'S Manual Download Page 32

36247 Canadian I/B version 12229C-1

　

 31                                                                                                                                            12229C-1 

　

OWNER

＿

＿

S MANUAL#

36247 

VER.12229C-1 

PAGE:   

31

         English version 

　

　

　

　

　

　

　

　

1. 

Your phone should be situated away from heat sources such as radiators, 
heaters, stoves or any other appliance that produces heat. 

2. 

Use a slightly damp cloth to clean the plastic cabinet. A mild soap will help to 
remove grease or oil. Never use polish,

 

solvents, abrasives or strong 

detergents since these can damage the finish. 

　

　

　

　

TROUBLESHOOTING 

　

　

A. TELEPHONE UNIT TROUBLESHOOTING TABLE

　

　

Symptoms

　

Possible Solution / Cause

　

No dial tone 

• 

Check for the telephone line cord connectors at both 

ends that they are pushed in firmly until they click. 

• 

If you had a power failure or had unplugged the base 

unit, replace the handset on the base unit for two to five 
seconds to reset the system. 

Does not ring 

• 

Check the RING ON / OFF mode on the handset. Set 

to RING ON mode to enable the handset ringer. 

• 

Check for the telephone line cord connectors at both 

ends. that they are pushed in firmly until they click. 

• 

You may have exceeded the Ringer Equivalence 

Number (REN) limit of how many phones can be 
connected to the same line. The REN total of all 
devices (printed on the bottom label of each unit) 
should not exceed five (5). Disconnect the appropriate 
units to lower the REN total. 

No power on the 
handset unit 

• 

Check for the Ni-MH battery pack for proper 

connection inside the battery compartment on the 
handset. 

• 

The handset rechargeable Ni-MH battery pack may 

need charging.  

Does not charge 

• 

Check for the Ni-MH battery pack for proper 
connection inside the battery compartment on the 
handset. 

• 

Make sure the charging contacts on both the base unit 
and the handset are in contact during charging. 

• 

The charging contacts and terminals may need 
cleaning with an alcohol-dampened swab. 

Range is limited 

• 

Raise or reposition the antenna on the base. 

• 

Move the base unit so that it is centrally located  in 

your residence or office and make sure that the base 
unit is not located near appliances. 

• 

The handset Ni-MH battery may be weak. Recharge 

the Ni-MH battery.  

• 

Refer to the section "Improving Cor dless Reception". 

Calls received 
flutters or fades  

• 

The handset rechargeable Ni-MH battery pack may 

need charging. 

Summary of Contents for Excursion 36247

Page 1: ...election of the Excursion 36247 from Northwestern Bell Phones This quality 2 4GHz cordless telephone with Caller ID and Call Waiting like all Genuine BELL products has been designed to give you many years of continuous service and represents the best value for your money It requires little maintenance and is easy to setup and operate ...

Page 2: ...service in Canada call Sonigem Products Inc at 800 287 4871 or 905 479 3833 between 8 30 a m and 5 00 p m Eastern Standard Time Monday through Friday You can also visit our web site at http www nwbphones com for technical support and information on our other products WARNING To prevent fire or shock hazard do not expose this product to rain or any type of excess moisture If accidentally dropped in...

Page 3: ... English version CARTON CONTENTS SAVE THESE INSTRUCTIONS HANDSET BASE UNIT RECHARGEABLE Ni Cd BATTERY PACK ADAPTER 9VDC 300mA TELEPHONE LINE CORD Short Long WALL MOUNT BRACKET BELT CLIP USER S MANUAL WARRANTY CARD ACCESSORY ORDER FORM Ｍｏｄｅｌ Ｎｏ Ｓｅｒｉａｌ Ｎｏ Ｍｏｄｅｌ Ｎｏ Ｓｅｒｉａｌ Ｎｏ Excursion 36247 ...

Page 4: ...r or local power company 8 Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it 9 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 10 Never push objects of any kind into this product through cabinet slots as they maytouchdangerous voltage points or short out parts t...

Page 5: ...only the battery provided with or identified for use with this product The battery may leak corrosive electrolyte or explode if it is not the correct type 6 Do not attempt to rejuvenate the battery provided with or identified for use with this product by heating them Sudden release of the battery electrolyte may occur causing burns or irritation to eyes or skin 7 When inserting the batteries into ...

Page 6: ...rtain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the operator s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an approved method of connection Th...

Page 7: ...y not be ensured when using this phone Changes or modifications not expressly approved in writing by Northwestern Bell Phones may void the user s authority to operate this equipment Some cordless phones operate at frequencies that may cause interference to nearby TVs and VCRs to minimize or prevent such interference the base of the cordless phone should not be placed near or on top of a TV or VCR ...

Page 8: ...R INSTALLATION INITIALSETUP SETTING THE TONE PULSE MODE SETTING THE HANDSET RINGER ON OFF SETTING THE LANGUAGE SETTING USER S AREA CODE AND NEIGHBORING AREA CODE INPORTANT INFORMATION FOR THE CALL BACK FEATURE AND AREA CODE SET UP IN CANADA TELEPHONE OPERATION TO PLACE A CALL IN TALK MODE TO PLACE A CALL IN STANDBY MODE PREDIAL MODE TO RECEIVE A CALL LAST NUMBER REDIAL STORING TELEPHONE NUMBERS IN...

Page 9: ...D Call Waiting ID features of the Excursion 36247 Your new Excursion 36247 telephone gives you the ultimate in cordless telephone sound quality with the luxury of Caller ID and Call Waiting ID If this is your first cordless telephone you will soon discover that your cordless is similar to regular telephones except without the cord If you have owned a cordless in the past you will discover that the...

Page 10: ...ting party before you answer a call How does Caller ID and Call Waiting ID work When used with Caller ID Call Waiting ID service the Caller ID Call Waiting ID device displays the name if available and the telephone number if available of the person calling before you answer your telephone Who provides Caller ID service Your local telephone company However not all local telephone companies provide ...

Page 11: ...ator TALK Button Button C BACK Button VOL Button Microphone Microphone RE PA Button Button Button FLASH DEL Button TONE Button MEMO Button LCD Display INUSE CHARGE LED Indicator NEWCALLLED Indicator PAGE Button Charge Terminals Retainer Tab BASE UNIT Rear View DC Adapter Jack Tel Line Jack BASE UNIT Bottom View T P Tone Pulse Switch ...

Page 12: ... or access custom calling features such as Call Waiting or Three Way Calling provided by your local phone company In standby mode it allows you to scroll the Call Record list and also to remove one or all records from the Call Record list or Memory Dialing Directory 6 Button Allows you to enter to your Caller Record list It is also used to scroll up in Call Record list memory and program mode 7 Bu...

Page 13: ...has new call message s and have message s in your voice mailbox if you subscribe to your telephone company s voice mail service 17 Receiver Allows you to hear calls Figure 2 BASE UNIT CONTROLS 1 9VDC Adapter Jack Ajack located on the rear side of the base unit used for connecting the adapter to the base unit 2 TEL LINE Jack Accepts line cord to make connection with modular type telephone outlet 3 ...

Page 14: ...SE A WITH A STANDARD AT T OR GTE MODULAR WALL JACK 1 Install the wall mount bracket at the position as shown in Figure 4 2 Connect the short telephone line cord to the TEL LINE jack on rear of the base unit 3 Connect the opposite end of the telephone line cord to the modular wall jack 4 Align the wall mounting slots with the studs located on the modular wall plate and slide the base down to lock i...

Page 15: ... Hang the unit onto the screws then slide it down firmly to fasten the base securely Figure 5 BELT CLIP INSTRUCTION Clamp the belt clip at the back of the handset as shown in Figure 6 Figure 6 CONNECTING THE HEADSET For hands free conversation a headset not included is connected to the headset jack as shown in Figure 7 The handset receiver and microphone are disabled when the headset is connected ...

Page 16: ...kel Cadmium Ni Cd battery type included with this unit Use of other battery types may cause injuries or damage 1 Remove the battery compartment cover of the handset 2 Connect the rechargeable Ni Cd battery as shown on Figure 9 Figure 9 3 Insert the Ni Cd battery into the battery compartment of the handset 4 Slide the battery compartment cover firmly in its closed position INITIAL SETUP Before you ...

Page 17: ...ice providers in major metropolitan areas in Canada send the caller ID information in a format which the Excursion 36247 Callback feature can automatically redial any number including long distance toll numbers without any changes to the stored number The Excursion 36247 can automatically detect this type of Caller ID information format In this situation there is no need to set the Area Code s in ...

Page 18: ... neighboring area code number In either case the Excursion 36247 can automatically dial these numbers using the Callback feature correctly even if your local phone number service provider doesn t send ID information in a format which can automatically redial 7 10 or 11 digits NOTE If you are not sure how to dial your User s Home or adjoining Neighboring area code please contact your local phone se...

Page 19: ...a code In either case dialing into the new Neighboring area codes created by the split or overlay may require 10 digits dialing into those new area codes Please refer to the PROGRAMMING MODE section to set 3 area code on page 26 NOTE If your User s Home area code requires 10 digits dialing for the Callback feature set Callback Number Please refer to the PROGRAMMING MODE section to set CALLBACK NUM...

Page 20: ...26 A IF THE HANDSET IS ON THE BASE UNIT 1 Since the Excursion 36247 features Auto Answer simply pick up the handset from the base cradle when the phone rings The LCD Display will show TALK and the symbol will light steadily 2 Start your conversation 3 To end your conversation either press the TALK button or place the handset on the base unit The base IN USE LED indicator will turn off B IF THE HAN...

Page 21: ...to 09 If the memory location is available the LCD panel shows the memory location number and the EMPTY message The flashing line or cursor indicates that the phone is ready for data entry 4 Enter the name character by character You can enter up to 15 characters Locate the character on the keypads 2 through 9 Press once to enter the first character twice for the second character etc Use button to m...

Page 22: ...er 1 second DELETINGSTOREDTELEPHONENUMBERS A DELETING SINGLE MEMORY LOCATION 1 Press MEMO button to see your Memory Dialing Directory 2 Use or button or enter the memory location to find the memory location you want to delete 3 Press DEL button once and the unit asks if you want to delete the entered memory location 4 Press DEL button again to delete the stored phone number If you do not wish to d...

Page 23: ...a pause may be needed in the dialing sequence Pressing the handset RE PA button inserts a four second delay between dialed numbers FLASH FUNCTION Used to access custom calling features such as Call Waiting or Three Way Calling provided by your local phone company Flash can also be used to restore a dial tone to make a new call CHANNEL SELECTION 40 Channels A AUTO CHANNEL SCAN When you place or rec...

Page 24: ... Caller ID features of the Excursion 36247 Other optional services such as Message Waiting and Caller ID Call Waiting can be ordered from your local phone company RECEIVING NEW CALL When you receive a new call the call information is stored under CALLER ID Call Record In standby mode you can find how many calls and new calls you have The NEW segment of LCD Display and NEW CALL LED indicator will f...

Page 25: ...on again to delete the Call Record If you do not wish to delete the number press or button to cancel B DELETING ALL CALL RECORDS 1 In standby mode the LCD Display shows the total and new Call Records 2 Press DEL button once and the unit asks if you want to delete all Call Records 3 Press DEL button again to delete all Call Records If you do not wish to delete all numbers press or button to cancel ...

Page 26: ...e desired Call Record to dial 3 Press and hold C BACK button for about 2 seconds The unit will dial as shown on the table below User s area code 817 LCDDisplay Number of Digits Called Back 7 digits 1 user s area code 7 digits If the user s area code is not set 7 digits will be called back 10 digits 1 10 digits 11 digits 11digits PROGRAMMINGMODE A SUMMARY OF FUNCTION MODE Function Code Mode 1 Langu...

Page 27: ...ton to save and exit NOTE If the number is incorrect press DEL button and restart on step 3 E HOW TO SET CALLBACK NUMBER This is the number of digits to be called back when making a call using the Call Record and when the area code of theincoming telephone number is same as your area code Refer to Callback Dial Operation on page 24 The factory setting is 7 digits 1 Press SCAN PRG button 2 Press 4 ...

Page 28: ...or will flash every 2 seconds TALKING TIME AND CHANNEL DISPLAY In talk mode the LCD Display shows the talking time The LCD Display as shown means 1 hour and 12 minutes and 10 seconds The using channel is 32 CALL WAITING ID OPERATION Call Waiting ID lets you know who is on call waiting while you are still using the telephone Before only a tone alerts you if you have a call waiting Now the Excursion...

Page 29: ...hat the call record or records were deleted EMPTY EMPTY When creating speed dialing entries this message indicates an available memory location DATA ERROR DATA ERROR The message sent is incomplete This message usually indicates temporary interference or a poor signal from the phone company There no problem on the phone LONG DISTANCE LONG DISTANCE The message sent is a long distance call NO CALLS N...

Page 30: ...le from the caller s area 11 10 AM 10 10 CALL 03 234 567 8901 JOHN SMITH REPEAT CALL This blinking indicates that the Call record information comes multiple RINGING RINGING The phone is receiving a ring signal TALK M TALK The handset is ON and ready for you to dial M means that the volume level is medium L for low level and H for high level OUT OF RANGE OUT OF RANGE The handset has tried to call b...

Page 31: ... time When you notice the usable charge duration decreasing fully discharge the Ni Cd battery and recharge as described DISCHARGING 1 Unplug the telephone line cord from the Excursion 36247 2 Make sure that the adapter is connected 3 Lift the handset out of the base cradle 4 Press the TALK button of the handset and start discharging Once the symbol LOW appears on the LCD Display it means that the ...

Page 32: ...y click You may have exceeded the Ringer Equivalence Number REN limit of how many phones can be connected to the same line The REN total of all devices printed on the bottom label of each unit should not exceed five 5 Disconnect the appropriate units to lower the REN total No power on the handset unit Check for the Ni MH battery pack for proper connection inside the battery compartment on the hand...

Page 33: ...ns are secure and connected If you pick up the phonebefore the second ring the caller information will not be correctly received If you have telephone answering device TAD connected with the unit set the TAD to answer after two ring s or more If it is a blocked call or an out of area call the caller s name and or phone number will not appear on the display If only the caller s phone number appears...

Page 34: ... eliminated by lowering the height of your base antenna or by relocating the base unit You can check for interference before selecting the final base unit location by plugging in the phone GLOSSARY AUTOMATICDIGITALSECURITYCODING A digital code up to 1 million random code combinations that is automatically generated to prevent use of your telephone line by other cordless phones nearby AUTO SCAN Upo...

Page 35: ...d underneath the base of your phone s or phone related device The REN is used to determine how many phones can be connected to the same telephone line while still having all those devices ring when you receive a call In most areas but not all areas the REN total of all devices should not exceed five 5 Call your local phone company to determine the maximum REN for your calling area ...

Page 36: ...anadian I B version 12229C 1 35 12229C 1 OWNER S MANUAL 36247 VER 12229C 1 PAGE 35 English version Imported by Importe par Sonigem Products Inc Markham Ontario L3R 4C1 Canada 36247K 12229C 1 www nwbphones com ...

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