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文件编号:
NR-TP-0715-008
版本:
1.0
4
Warranty and Maintenance Services
The warranty period is 2 years for this product and 1 year for the main accessories. The main
accessories include: blood oxygen probe and extension cable, ECG cable, blood pressure cuff
and catheter, temperature probe, power cord, stent, and ground wire. Consumables are
disposable materials that should be replaced after each use or wearing parts that should be
replaced periodically. The consumables are not covered by warranty.
The warranty period is counted from the “Installation Date” filled in the Warranty Card,
which is the only certificate to check the period of warranty. To protect your rights, please
urge your installation personnel to send the second copy of the Warranty Card to Northern
within 30 days from the date of installation; if the Warranty Card for the product purchased is
not sent to Northern on time, the warranty period will be calculated after 45 days from the
“Delivery Date” marked on the packing box.
Northern will be responsible for the safety, reliability and performance of the product if the
following requirements are met:
The product is used in accordance with the Operator’s Manual.
Product installation, repair and upgrade are carried out by personnel approved or
authorized by Northern.
The storage, operating and electrical environment meets product specifications.
The S/N label or manufacturer logo of the product is clearly visible, and it is identified
and confirmed that the product is manufactured by Northern.
The damage is caused by non-human factors (human factors include accidentally
dropping, sabotage, etc.).
The products that meet the warranty regulations can enjoy free service, and the products
beyond the scope of the warranty will be charged for service. The freight (including customs
fees) for transport of this product to Northern for maintenance is assumed by the user. For the
maintenance due to any reason other than the abovementioned causes, Northern will charge
for service, and the user needs to pay additional costs for maintenance and parts.
When the warranty expires, Northern will continue to provide charged maintenance services.
If you do not pay or delay the payment of maintenance fees, Northern will suspend the repair
services until you pay up.