Nortel CallPilot 150, Installation And Maintenance Manual

Page: 69 / 94

Chapter 10 Troubleshooting 69
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
LED 1 is blinking quickly
If LED 1 is blinking quickly, the Bootloader has encountered an error.
1 Make sure the feature cartridge is in the bottom PCMCIA slot and it is seated properly.
2
Make sure no one is logged into Norstar Remote Utilities. If someone is, ask them to log out
until the CallPilot 150 has finished rebooting.
LED 1 and LED 2 are blinking quickly
If LED 1 and LED 2 are blinking quickly, the Power-on Diagnostics have failed. Refer to
“The Power-on Diagnostics fail” on page 65 .
LEDs 1 to 4 turn on at power up but do not briefly turn off during start up
LEDs 1 to 4 turn off briefly during the start up process. If these LEDs do not turn off briefly,
the hardware initialization has failed. Refer to “The Power-on Diagnostics fail” on page 65 .
One or more of LEDs 1 to 4 do not turn on after CallPilot Mini/CallPilot 150
has finished starting up
LEDs 1 to 4 indicate the lines that are connected to the telephone system. If any of these
LEDs are off, the LED number indicates the line number that is not connected to the telephone
system. If the lines are supposed to be connected to the telephone system:
1
Check the wiring between the telephone system and the CallPilot Mini/CallPilot 150.
2
Make sure the wiring between the telephone system and the CallPilot Mini/CallPilot 150 is
less than 15 meters (50 feet) long.
LED 6 does not turn on after CallPilot Mini/CallPilot 150 has finished starting
up
If LED does not turn on a few minutes after CallPilot Mini/CallPilot 150 has finished
starting up, the application has failed to start. Refer to “CallPilot Mini/CallPilot 150 does not
function at all” on page 64 .
Note:
If you are troubleshooting a CallPilot Mini, skip step 2.